Abstract
Vehicle automation is expected for future society. Automated driving systems will be implemented in mobility services including public transport. In this study, we focus on automation for mobility service and don’t deal with automation for privately owned vehicles. If level 4 automation is used, no drivers on board can be realized. Considering automated vehicle services, level 4 automated vehicles should be monitored by remote operators, and remote operators are expected for managing automated vehicles. One operator should manage more than two vehicles for the cost benefit. On managing or operating, there are interactions between a remote operator and an automated driving system. Human factor issues and adequate human machine interface between a remote operator and the system should be considered. Thus, we exposed the issues related to human factor between them by categorizing the number of vehicles. We are working on social implementation of automated vehicle services, which has been supported by the government in Japan. Also, we have a plan to do the experiments with real automated bus and a remote operation system, which were developed in order to clarify these human factors.
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This project has been supported by Ministry of Economy Trade and Industry, and Ministry of Land Infrastructure Transport and Tourism in Japan.
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Hashimoto, N., Wu, Y., Sato, T. (2022). Human Factor Issues in Remote Operator of Automated Driving System for Services - One Operator to N Units of Automated Vehicles in Automated Vehicle Services -. In: Stephanidis, C., Antona, M., Ntoa, S., Salvendy, G. (eds) HCI International 2022 – Late Breaking Posters. HCII 2022. Communications in Computer and Information Science, vol 1655. Springer, Cham. https://doi.org/10.1007/978-3-031-19682-9_47
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DOI: https://doi.org/10.1007/978-3-031-19682-9_47
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