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Palgrave Macmillan

Transformational Collaborative Outcomes Management

Managing the Business of Personal Change

  • Book
  • © 2022

Overview

  • Argues for a shift away from service system management into transformational management
  • Lays out a series of goal-directed social change processes
  • Offers a solution for the full implementation of person-centered care

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Table of contents (12 chapters)

Keywords

About this book

Transformational Collaborative Outcomes Management (TCOM) is a comprehensive, multi-level conceptual framework for system management and improvement. This book provides a comprehensive understanding of TCOM by using person-centered, collaborative processes for decision making.
The issue with current human services systems is that there is a lack of access to care and that the system is focused on providing services as cheaply as possible. TCOM focuses on helping the greatest number of people while maximizing effectiveness. 


By fully understanding the nature of the business of helping, the author seeks to offer ways to create and sustain effective and positively evolving helping systems. He lays out a series of goal-directed social change processes which allow people at every level of a system to begin a shift towards transformational practice and the emergence of transformational systems.


Building on three decades of work in a large community of scholars and practitioners, this book will represent the first full description of the conceptual framework and will appeal to an interdisciplinary group of scholars across nonprofit management, healthcare management, and social work.



Authors and Affiliations

  • University of Kentucky, Lexington, USA

    John S. Lyons

About the author

John S. Lyons is the founding Director of the Center for Innovation in Population Health and a Professor of Health Management and Policy in the College of Public Health at the University of Kentucky USA. He has dedicated his career to creating strategies that effectively represent under-represented populations in policy decision-making.

Bibliographic Information

  • Book Title: Transformational Collaborative Outcomes Management

  • Book Subtitle: Managing the Business of Personal Change

  • Authors: John S. Lyons

  • DOI: https://doi.org/10.1007/978-3-031-07781-4

  • Publisher: Palgrave Macmillan Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2022

  • Hardcover ISBN: 978-3-031-07780-7Published: 24 August 2022

  • Softcover ISBN: 978-3-031-07783-8Published: 25 August 2023

  • eBook ISBN: 978-3-031-07781-4Published: 22 August 2022

  • Edition Number: 1

  • Number of Pages: XXIV, 308

  • Number of Illustrations: 8 b/w illustrations, 39 illustrations in colour

  • Topics: Non-Profit Organizations and Public Enterprises, Health Care Management, Services

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