Skip to main content
SpringerLink
Log in
Book cover

International Conference on Human-Computer Interaction

HCII 2022: Learning and Collaboration Technologies. Designing the Learner and Teacher Experience pp 275–288Cite as

A User Profile Based Method for Usability Assessment of Distance Learning Systems

  • Conference paper
  • First Online:

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13328))

Abstract

Usability is a key factor to well-succeeded software development. Usability assessment is crucial in the web systems development process, especially for those aimed at distance education. With the massive use of e-learning and Learning Management Systems in the educational field, it is necessary to research and propose innovative methods and techniques for evaluating the usability of these systems. This article describes the proposal and application of a new method focused on the accessibility evaluation of e-learning systems, based on the users’ profile associated with a broad set of criteria and metrics. By applying the method, the assessment results are synthesized in an indicator that represents the system’s usability level. A case study with Moodle platform was conducted, and the results point to the feasibility, limitations, and future evolution of the method.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   79.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   99.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. Kataoka, Y., Thamrin, A.H., Murai, J., Kataoka, K.: Effective Use of Learning Management System for Large-Scale Japanese Language Education, In: Proceedings of the 10th International Conference on Education Technology and Computers, pp. 49–56 (2018) https://doi.org/10.1145/3290511.3290564

  2. Mtebe, J.S., Kissaka, M.M.: Heuristics for evaluating usability of learning management systems in Africa. In: 2015 IST-Africa Conference, pp. 1–13, (2015) https://doi.org/10.1109/ISTAFRICA.2015.7190521.

  3. Floriano, H.M., Jino, M., de F. Rosa, F.: A Study on Usability Assessment of Educational Systems (Submitted) (2022)

    Google Scholar 

  4. Kitchenham, B.: Procedures for performing systematic reviews. Keele, UK, Keele Univ., 33(TR/SE-0401), 28 (2004) doi: 10.1.1.122.3308

    Google Scholar 

  5. de Mendonça, R.R., de Franco Rosa, F., Bonacin, R.: UM ESTUDO SOBRE ANÁLISE, REPRESENTAÇÃO E DETECÇÃO DE INTENÇÕES DE CRIMINOSOS EM POSTAGENS EM MÍDIA SOCIAL. 27 (2019) WWW/INTERNET

    Google Scholar 

  6. Anandhan, A., Dhandapani, S., Reza, H., Namasivayam, K.: Web Usability Testing ― CARE Methodology. In: Third International Conference on Information Technology: New Generations (ITNG’06), pp. 495–500, (2006) https://doi.org/10.1109/ITNG.2006.141

  7. Munir, S., Rahmatullah, A., Saptono, H., Wirani, Y.:Usability evaluation using NAU method on web design technique for web portal development in STT Nurul Fikri. In: 2019 Fourth International Conference on Informatics and Computing (ICIC), pp. 1-6, (2019) https://doi.org/10.1109/ICIC47613.2019.8985913.

  8. Goh, K.N., Chen, Y.Y., Lai, F.W., Daud, S.C., Sivaji, A., Soo, S.T.: A comparison of usability testing methods for an e-commerce website: a case study on a Malaysia online gift shop. In: 2013 10th International Conference on Information Technology: New Generations, pp. 143–150, (2013) https://doi.org/10.1109/ITNG.2013.129

  9. Alonso-Virgós, L., Baena, L.R., Crespo, R.G.: Web accessibility and usability evaluation methodology for people with Down syndrome. In: 2020 15th Iberian Conference on Information Systems and Technologies (CISTI), pp. 1–7, (2020) https://doi.org/10.23919/CISTI49556.2020.9140858

  10. Sivaji, A., Abdullah, M.R., Downe, A.G., Ahmad, W.F.W.: Hybrid usability methodology: integrating heuristic evaluation with laboratory testing across the software development lifecycle. In: 2013 10th International Conference on Information Technology: New Generations, pp. 375–383, (2013) https://doi.org/10.1109/ITNG.2013.60

  11. Melton, M., Fenwick, J.: Alexa skill voice interface for the moodle learning management system. J. Comput. Sci. Coll. 35(4), 26–35 (2019)

    Google Scholar 

  12. Siqueira Bine, L.M., Fondazzi Martimiano, L.A.: Digital inclusion through the insertion of acessibility in the netanimations online repository. In: IEEE Latin America Transactions, vol. 16, no. 1, pp. 240–247, (2018) https://doi.org/10.1109/TLA.2018.8291479

  13. Hersh, M.:Acessibility and usability of virtual learning environments. In: 2008 Eighth IEEE International Conference on Advanced Learning Technologies. pp. 991-992, (2008) https://doi.org/10.1109/ICALT.2008.155.

  14. Antunes, D.R., Guimarães, C., García, L.S., Oliveira, L.E.S., Fernandes, S.:A framework to support development of sign language human-computer interaction: building tools for effective information access and inclusion of the deaf. In: 2011 FIFTH INTERNATIONAL CONFERENCE ON RESEARCH CHALLENGES IN INFORMATION SCIENCE, pp. 1-12, (2011) https://doi.org/10.1109/RCIS.2011.6006832.

  15. Shneiderman, B.: Designing the User Interface: Strategies for Effective Human-Computer Interaction. Pearson Education – India (2010)

    Google Scholar 

  16. Gharibpoor, M., Sargazi, S., Aref, M.: Efficiency evaluation of e-learning compared to traditional education in human resource development (case study: small and medium enterprises in Shiraz). In: 7th International Conference on e-Commerce in Developing Countries:with focus on e-Security, pp. 1–8, (2013) https://doi.org/10.1109/ECDC.2013.6556736

  17. Ongsiriporn, O., Senivongse, T.: UML profile for fault tolerance patterns for service-based systems. In: The 2013 10th International Joint Conference on Computer Science and Software Engineering (JCSSE), pp. 240–245, (2013) https://doi.org/10.1109/JCSSE.2013.6567352

  18. Bajerski, C.D., et al. Qualidade de Software -Usabilidade. Revista Bate Byte, n 38, abr. (1994)

    Google Scholar 

  19. Pressman, R.S.: Software Engineering: A Practioner’s Approach, 3rd edn. McGraw-Hill, New York (1992)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. University of Campo Limpo Paulista (UNIFACCAMP), Campo Limpo Paulista/SP, São Paulo, Brazil

    Heber Miranda Floriano, Rodrigo Bonacin & Ferrucio de Franco Rosa

  2. Renato Archer Information Technology Center, Campinas/SP, Brazil

    Rodrigo Bonacin & Ferrucio de Franco Rosa

Authors
  1. Heber Miranda Floriano
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Rodrigo Bonacin
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Ferrucio de Franco Rosa
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Heber Miranda Floriano .

Editor information

Editors and Affiliations

  1. Department of Multimedia and Graphic Art, Cyprus University of Technology, Limassol, Cyprus

    Panayiotis Zaphiris

  2. Research Center on Interactive Media, Smart Systems and Emerging Technologies (CYENS), Cyprus University of Technology, Limassol, Cyprus

    Andri Ioannou

Rights and permissions

Reprints and permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Miranda Floriano, H., Bonacin, R., de Franco Rosa, F. (2022). A User Profile Based Method for Usability Assessment of Distance Learning Systems. In: Zaphiris, P., Ioannou, A. (eds) Learning and Collaboration Technologies. Designing the Learner and Teacher Experience. HCII 2022. Lecture Notes in Computer Science, vol 13328. Springer, Cham. https://doi.org/10.1007/978-3-031-05657-4_20

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-05657-4_20

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-05656-7

  • Online ISBN: 978-3-031-05657-4

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation