Abstract
The aim of this work was to unveil how a family-owned business impacts change management within a Brazilian family business in the door and window frame industry, located in the São Paulo State. In order to meet that goal, a unique case study was carried out along with a quantitative analysis. A structured questionnaire with close-ended questions was chosen for collecting data, which was composed of 35 questions devoted to factors hindering business changes and 4 questions on sociodemographic issues. The Likert scale of 5 points was chosen. Data were collected by using Google Forms and processed at BioEstat 5.4 software. Qualitative variables were presented by means of absolute and relative frequency distributions, whereas quantitative variables were displayed by using measures of central tendency and dispersion. This study analyzed the factors inhibiting internal organizational change and identified the employee’s awareness of communication and information issues, organization strategy, and internal/external environments. In conclusion, there are some change hindering factors according to the data from the examined sample, such as information not reaching the employees and business units on time, difficulty in adjusting strategy to the external environment, and poor capabilities in handling the pressures arising from it.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Cabral, J.: (2020) Empresas familiares são maioria no país. http://www.ceisebr.com/conteudo/empresas-familiares-sao-maioria-no-pais.html. Accessed 20 Sept 2020
PWC: (2020) Pesquisa global sobre empresas familiares. https://www.pwc.com.br/pt/estudos/setores-atividades/pcs/2018/pesquisa-empresas-familiares-18.pdf. Accessed 27 Sept 2020
Suddaby, R., Jaskiewicz, P.: Managing traditions: a critical capability for family business success. Fam. Bus. Rev. 33(3), 234–243 (2020)
Erdogan, I., Rondi, E., Irmak, A.F.: Managing the tradition and innovation paradox in family firms: a family imprinting perspective. Entrep. Theory Pract. 44(1), 20–54 (2019)
Ryerson University (2021) http://mtpinnacle.com/pdfs/ChangeManagementGuide_FINAL.pdf. Accessed 17 Sept 2021
Francisco, R.P., Machado, R.L.: A mudança eficaz: usando metodologias para auxiliar a liderança na implementação de novas visões ou estratégias. In: Encontro Nacional de Engenharia de Produção. Resumo... Porto Alegre, ABEPRO, Porto Alegre (2005)
Sanchez, W.: Gestão da Mudança. Senac, São Paulo (2020)
Neiva, E.R., Domingos, S.G.: Validação de instrumento para avaliação da capacidade organizacional para a mudança. In: Encontro da ANPAD, ANPAD, Rio de Janeiro (2011)
Ayres, M., et al.: Bioestat 5.3 aplicações estatísticas nas áreas das ciências biológicas e médicas. 5th ed. IDSM, Belém (2007)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Passos, G.V., de Moraes Gomes Rosa, M.T., de Godoy Ricci, M., Guimarães, D.H.P., Akkari, A.C.S. (2023). Change Management in a Brazilian Family-Owned Business in the Window and Door Frames: A Case Study. In: Iano, Y., Saotome, O., Kemper Vásquez, G.L., Cotrim Pezzuto, C., Arthur, R., Gomes de Oliveira, G. (eds) Proceedings of the 7th Brazilian Technology Symposium (BTSym’21). BTSym 2021. Smart Innovation, Systems and Technologies, vol 207. Springer, Cham. https://doi.org/10.1007/978-3-031-04435-9_43
Download citation
DOI: https://doi.org/10.1007/978-3-031-04435-9_43
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-04434-2
Online ISBN: 978-3-031-04435-9
eBook Packages: EngineeringEngineering (R0)