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Heuristics of Smartphones and Tablets to Identify Human Factors for Improving User Experience

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Ergonomics for Design and Innovation (HWWE 2021)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 391))

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Abstract

Internet of Things, refers to products and gadgets around the globe that are now linked to the internet and automation, gathering and sharing data for improvement of lifestyle by innovation and automation. Early involvement of human factors professional(s) and iteration are the keys to successful smart device development. Human Computer interaction issues such as information presentation, usability, error tolerance. Smartphones and Tablets have become more commonplace, the user experience becomes increasingly important. NASA Task Load Index method to identify user performance metrics, Questionnaire for User Interface Satisfaction (QUIS), Subjective Workload Assessment Technique (SWAT) to identify and measure user time duration while using gadgets, cognitive effort load and stress and tension load to find better solutions. The research article will provide relevant human-centered strategies and Design Thinking solutions to designers, engineers and innovators to build and design smart Internet of Things products with better User Experience Interaction based on User Research, their physical needs and cognitive comfort.

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Author information

Authors and Affiliations

  1. Department of Design (DOD), Faculty of Art and Design, Vishwakarma University, Pune, 411048, India

    Vidhita Dadarkar & Anupam Tiwari

Authors
  1. Vidhita Dadarkar
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  2. Anupam Tiwari
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Corresponding author

Correspondence to Anupam Tiwari .

Editor information

Editors and Affiliations

  1. Department of Design, Indian Institute of Technology Guwahati, Guwahati, Assam, India

    Debkumar Chakrabarti

  2. Department of Design, Indian Institute of Technology Guwahati, Guwahati, Assam, India

    Sougata Karmakar

  3. Department of Design, Indian Institute of Technology Guwahati, Guwahati, Assam, India

    Urmi R. Salve

Appendix

Appendix

  1. A.
    figure a

Source—https://en.wikipedia.org/wiki/NASA-TLX.

  1. B.
    figure b

Source—https://ext.eurocontrol.int/ehp/?q=node/1588.

figure c
figure d

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Dadarkar, V., Tiwari, A. (2022). Heuristics of Smartphones and Tablets to Identify Human Factors for Improving User Experience. In: Chakrabarti, D., Karmakar, S., Salve, U.R. (eds) Ergonomics for Design and Innovation. HWWE 2021. Lecture Notes in Networks and Systems, vol 391. Springer, Cham. https://doi.org/10.1007/978-3-030-94277-9_96

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  • DOI: https://doi.org/10.1007/978-3-030-94277-9_96

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-94276-2

  • Online ISBN: 978-3-030-94277-9

  • eBook Packages: EngineeringEngineering (R0)

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