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“Tell Me Your Story, I’ll Tell You What Makes It Meaningful’’: Characterization of Meaningful Social Interactions Between Intercultural Strangers and Design Considerations for Promoting Them

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HCI International 2021 - Late Breaking Papers: Design and User Experience (HCII 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 13094))

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Abstract

Positive meaningful interactions are encounters that promote positive attitudes and learning about others, which are needed to develop healthy social fabrics and cultural diversity. However, individuals tend to interact more with people like themselves often avoiding encounters with others that seem to be different, for example, with intercultural strangers. Though previous HCI work has been concerned with exploring meaningful experiences with products and technologies as a way of promoting product attachment, the field lacks studies exploring how design could facilitate intercultural MSI. Designing interventions to support intercultural MSI requires i) understanding what characteristics make these interactions meaningful and ii) how these characteristics can be addressed through design. In this study, we contribute to the literature by producing knowledge on these aspects. Based on an analysis of 56 real-life stories about intercultural MSI and an idea generation session with designers, we characterize intercultural MSI with four dimensions (outcomes, feelings, context, and elements) and we identify four design considerations to be taken into account when designing interventions to support intercultural MSI. Hence, our contribution is to formulate this knowledge while highlighting how the characteristics and perceptions of intercultural MSI can be applied to design new technologies that promote this kind of interaction.

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Notes

  1. 1.

    Ingroup refers to a social group an individual identifies as part of, while outgroup is a social group individuals do not feel identified with.

  2. 2.

    From now one references to stories will use Sn as the format where S refers to Story and n to the number.

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Author information

Authors and Affiliations

  1. Koç University Arçelik Research Centre for Creative İndustries, Koç University, Istanbul, 34450, Turkey

    María Laura Ramírez Galleguillos & Aykut Coşkun

  2. Sociology Department, Koç University, Istanbul, 34450, Turkey

    Aya Eloiriachi

  3. Media and Visual Arts Department, Koç University, Istanbul, 34450, Turkey

    Büşra Serdar & Aykut Coşkun

Authors
  1. María Laura Ramírez Galleguillos
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  2. Aya Eloiriachi
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  3. Büşra Serdar
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  4. Aykut Coşkun
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Corresponding author

Correspondence to María Laura Ramírez Galleguillos .

Editor information

Editors and Affiliations

  1. University of Creteand Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

  2. Department of Design, Federal University of Pernambuco, Recife, Brazil

    Marcelo M. Soares

  3. World Usability Day and Brandeis University, Newton Center, MA, USA

    Elizabeth Rosenzweig

  4. Aaron Marcus and Associates, Berkeley, CA, USA

    Aaron Marcus

  5. Tokyo University of Science, Tokyo, Saitama, Japan

    Sakae Yamamoto

  6. Tokyo City University, Tokyo, Japan

    Hirohiko Mori

  7. Tsinghua University, Beijing, China

    Pei-Luen Patrick Rau

  8. Computer and Information Sciences, Towson University, Towson, MD, USA

    Gabriele Meiselwitz

  9. DePaul University, Chicago, IL, USA

    Xiaowen Fang

  10. San Jose State University, San Jose, CA, USA

    Abbas Moallem

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Ramírez Galleguillos, M.L., Eloiriachi, A., Serdar, B., Coşkun, A. (2021). “Tell Me Your Story, I’ll Tell You What Makes It Meaningful’’: Characterization of Meaningful Social Interactions Between Intercultural Strangers and Design Considerations for Promoting Them. In: Stephanidis, C., et al. HCI International 2021 - Late Breaking Papers: Design and User Experience. HCII 2021. Lecture Notes in Computer Science(), vol 13094. Springer, Cham. https://doi.org/10.1007/978-3-030-90238-4_40

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  • DOI: https://doi.org/10.1007/978-3-030-90238-4_40

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