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International Conference on Emerging Technologies and Intelligent Systems

ICETIS 2021: Proceedings of International Conference on Emerging Technologies and Intelligent Systems pp 1035–1046Cite as

Impact of Knowledge Management on Organizational Performance

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Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 322))

Abstract

This paper aims to explore the relationship between knowledge management (KM) and organizational performance (OP). Systematic literature review was conducted to look at different practices for KM in different sectors and locations to build a good background about the relation between KM and OP. Many of researchers investigated the impacts and benefits of knowledge management. There is a limited literature review on a large scale in different countries and sectors to confirm the relation between the Knowledge Management and organizational performance. The result shows that ALL the studies found a significant positive relation between KM and OP. The best database resource for data collection is Emerald database. Quantitative method was the most method utilized in examining the relationship between KM and OP using the survey approach to collect data. The results displayed that most of the studies considered in the systematic review conducted in Pakistan. The participants in most of the conducted studies are employees.

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Acknowledgements

This work is a part of a project submitted to The British University in Dubai.

Author information

Authors and Affiliations

  1. Higher College of Technology, The British University in Dubai, Dubai, UAE

    Reem Bayari

  2. Faculty of Engineering and IT, The British University in Dubai, Dubai, UAE

    Reem Bayari, Arwa A. Al Shamsi & Khaled Shaalan

  3. School of Science, Engineering, and Environment, University of Salford, Salford, UK

    Said A. Salloum

  4. Machine Learning and NLP Research Group, Department of Computer Science, University of Sharjah, Sharjah, UAE

    Said A. Salloum

Authors
  1. Reem Bayari
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  2. Arwa A. Al Shamsi
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  3. Said A. Salloum
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  4. Khaled Shaalan
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Corresponding author

Correspondence to Said A. Salloum .

Editor information

Editors and Affiliations

  1. The British University in Dubai, Dubai, United Arab Emirates

    Mostafa Al-Emran

  2. Universiti Teknologi Malaysia, Johor, Malaysia

    Mohammed A. Al-Sharafi

  3. Al Buraimi University College, Al Buraimi, Oman

    Mohammed N. Al-Kabi

  4. The British University in Dubai, Dubai, United Arab Emirates

    Khaled Shaalan

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Bayari, R., Al Shamsi, A.A., Salloum, S.A., Shaalan, K. (2022). Impact of Knowledge Management on Organizational Performance. In: Al-Emran, M., Al-Sharafi, M.A., Al-Kabi, M.N., Shaalan, K. (eds) Proceedings of International Conference on Emerging Technologies and Intelligent Systems. ICETIS 2021. Lecture Notes in Networks and Systems, vol 322. Springer, Cham. https://doi.org/10.1007/978-3-030-85990-9_82

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