Abstract
Digital transformation is critical for the competitiveness of SMEs. Digital Innovation Hubs (DIHs) aim to regionally support companies in the development of new products, processes, or services, providing access to advanced technologies. Since DIHs have to be financially sustainable, it is important to discuss which business models are put forward in such complex arrangements. Our main goal is to analyse how DIHs, specialized in Industry 4.0 technologies and services, create, offer, and capture value. The research was conducted through a documentary analysis of reports about DIHs’ Business Models, generated by three European initiatives (encompassing more than 300 DIHs). Results demonstrate that one Business Model does not fit all, since regional characteristics, which vary among different DIH’s, are the main drivers to define value creation, offer and capture. This work aims to provide DIH managers insights to help them develop sustainability strategies.
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Acknowledgements
This research received funding from European Union Framework Programme for Research and Innovation Horizon 2020 under Grant Agreement nos. 952003 (AI REGIO), 872111 (Smart4Europe2), and 825640 (DIHNET.EU).
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Dalmarco, G., Teles, V., Uguen, O., Barros, A.C. (2021). Digital Innovation Hubs: One Business Model Fits All?. In: Camarinha-Matos, L.M., Boucher, X., Afsarmanesh, H. (eds) Smart and Sustainable Collaborative Networks 4.0. PRO-VE 2021. IFIP Advances in Information and Communication Technology, vol 629. Springer, Cham. https://doi.org/10.1007/978-3-030-85969-5_41
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