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Museums Driving Innovation by Technology, People and Organisation

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Do Machines Dream of Electric Workers?

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 49))

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Abstract

In embracing information technology museums are rediscovering the importance of driving innovation in services and processes in order to promote value creation within social and cultural ecosystems. Innovation is the key source for driving museums to change and develop value creation processes by using information technology in order to strengthen audience involvement and user participation, while also enhancing the role of museum professionals as user-centered mediators in order to build a bridge between information and knowledge sources so as to enhance learning and education opportunities for users by strengthening user involvement and participation. With their move from adopting technology-enabled innovation to following a knowledge- and organisation-driven innovation, museums push innovation, emerging as value-driven and innovation-led organisations that contribute to building knowledge and value creation processes strengthening technology, organisation and human resources, and engaging users and audience as sources and key driving forces that help museum to rethink and rediscover sustainable organisation-led innovation strategies which can lead to social and public value-based and innovation-driven processes within social and cultural ecosystems.

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Authors and Affiliations

  1. University of Naples Parthenope, Naples, Italy

    Mauro Romanelli & Maria Ferrara

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  1. Mauro Romanelli
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  2. Maria Ferrara
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Correspondence to Mauro Romanelli .

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Editors and Affiliations

  1. Department of Social and Political Sciences, University of Milan, Milan, Italy

    Luca Solari

  2. Department of Economics, University of Campania Luigi Vanvitelli, Capua, Italy

    Marcello Martinez

  3. Department of Economics, Engineering, Society and Business Organization, Tuscia University, Viterbo, Italy

    Alessio Maria Braccini

  4. Department of Social and Political Sciences, University of Milan, Milan, Italy

    Alessandra Lazazzara

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Romanelli, M., Ferrara, M. (2022). Museums Driving Innovation by Technology, People and Organisation. In: Solari, L., Martinez, M., Braccini, A.M., Lazazzara, A. (eds) Do Machines Dream of Electric Workers?. Lecture Notes in Information Systems and Organisation, vol 49. Springer, Cham. https://doi.org/10.1007/978-3-030-83321-3_9

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