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How Can Student Experience Be Used to Raise the Academic Standards of Teaching?

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Assessing and Enhancing Student Experience in Higher Education

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Abstract

Student feedback has played an important role in changes and improvements in educational institutions. However, some researchers have argued that student experience should not be used as a measure of educational quality. This chapter critically evaluates the use of the student experience as a basis for teaching criteria and standards. The chapter introduces empirical evidence showing that student experience is rather subjective reflecting more on students’ learning processes than the quality of teaching. The chapter introduces a comprehensive way of using student experience for quality enhancement purposes. The authors argue that by combining measures of both, student experiences of their teaching-learning environment and of their own learning processes, the resulting information can be used to change and innovate curriculum and pedagogy in different institutions. The chapter offers examples from varying contexts on how curriculum changes can be undertaken on the basis of more comprehensive measures of student experience.

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Author information

Authors and Affiliations

  1. University of Helsinki, Helsinki, Finland

    Anna Parpala & Telle Hailikari

Authors
  1. Anna Parpala
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  2. Telle Hailikari
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Correspondence to Anna Parpala .

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Editors and Affiliations

  1. Swinburne University of Technology, Sydney, NSW, Australia

    Mahsood Shah

  2. Institute of Educational Technology, The Open University, Milton Keynes, UK

    John T. E. Richardson

  3. School of Business and Law, Central Queensland University, Cairns, QLD, Australia

    Anja Pabel

  4. Deakin University, Burwood, VIC, Australia

    Beverley Oliver

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Parpala, A., Hailikari, T. (2021). How Can Student Experience Be Used to Raise the Academic Standards of Teaching?. In: Shah, M., Richardson, J.T.E., Pabel, A., Oliver, B. (eds) Assessing and Enhancing Student Experience in Higher Education. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-80889-1_8

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  • DOI: https://doi.org/10.1007/978-3-030-80889-1_8

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  • Publisher Name: Palgrave Macmillan, Cham

  • Print ISBN: 978-3-030-80888-4

  • Online ISBN: 978-3-030-80889-1

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