Abstract
Investigating communication data during team training activities can provide insight into the rich processes underlying team collaboration and coordination. In this paper we explore team communication behaviors collected during a live training capstone involving six squads from the U.S. Army, three of which were experimentally assigned to receive instruction for improving team behaviors. Communication among squads was recorded, transcribed, and labeled for speech acts and team development dimensions. A series of analyses were used to investigate communication pattern differences over time between teams of higher and lower performance. Findings and implications are discussed.
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Acknowledgements
The research described herein has been sponsored by the U.S. Army Research Laboratory under cooperative agreement W912CG-19-2-0001. The statements and opinions expressed in this article do not necessarily reflect the position or the policy of the U.S. Government, and no official endorsement should be inferred. The authors would also like to acknowledge Dr. David Traum of the University of California, Institute of Creative Technologies and his research team for providing the labeled transcripts.
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Saville, J.D., Spain, R.D., Johnston, J.H., Lester, J.C. (2021). Exploration of Team Communication Behaviors from a Live Training Event. In: Nazir, S., Ahram, T.Z., Karwowski, W. (eds) Advances in Human Factors in Training, Education, and Learning Sciences. AHFE 2021. Lecture Notes in Networks and Systems, vol 269. Springer, Cham. https://doi.org/10.1007/978-3-030-80000-0_13
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DOI: https://doi.org/10.1007/978-3-030-80000-0_13
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