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Empirical Modeling of e-Participation Services as Media Ecosystems

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Social Computing and Social Media: Experience Design and Social Network Analysis (HCII 2021)

Abstract

The presented research demonstrates that e-participation can be viewed and studied not only as technical tools but also in terms of the underlying mediums in which the act of participation unfolds. Informed by the real-world empirical evidence collected with the help of a number of case studies at the level of local municipalities in Russia, we build a model of e-participation ecosystem bringing together three technically different types of communication mediums: Internet websites, social networking media and mobile applications. We begin with the literature review to discuss the changes in the media beyond the web-based Internet itself. After that we describe an ecosystem approach and apply its principles to e-participation, followed by characterizing briefly e-participation research in Russia. In the following chapter we present the research methodology, discuss the obtained results and propose an e-participation ecosystem model. Limitations of the research are also covered.

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Notes

  1. 1.

    Empowering Participatory Budgeting in the Baltic Sea Region – EmPaci (Interreg Baltic Sea Region Programme), see more here http://www.empaci.eu/photo/Files/EmPAci%20GoA%202.1.1%20Status%20Quo%20Analysis%20final-18112020.pdf.

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Acknowledgment

The research has been supported by the Russian Science Foundation (RSF) as part of a project №18-18-00360 «E-Participation as Politics and Public Policy Dynamic Factor».

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Correspondence to Yuri Misnikov .

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Appendix 1. List of e-Participation Instruments

Appendix 1. List of e-Participation Instruments

Service domain: Design, functionality

  1. 1.

    Availability of a personal user account on the main page (via login-password) to manage interaction with authorities (sending requests, paying taxes, correspondence, voting, obtaining personal information, etc.).

  2. 2.

    Availability of an easily visible item in the main menu as a single entry point for interaction between citizens and authorities.

  3. 3.

    Links to the federal portal of state e-services

  4. 4.

    Links to the federal portal of e-petitions

  5. 5.

    Links to other federal resources for interaction/ consultation with citizens (for example, discussion of draft federal laws, etc.)

  6. 6.

    RSS subscription

Service domain: Information provision, dissemination

  1. 7.

    Publication of news, announcements by the administration

  2. 8.

    Provision of information explaining the rules and procedures for submitting complaints by residents to the administration, including receiving responses

  3. 9.

    Publication of reports on complaints (complaints, suggestions) sent by residents, including information on the measures taken

  4. 10.

    Publication of information on the planned agenda for public consultations organized by the local executive body

  5. 11.

    Publication of information on the results of public hearings organized by the local legislature

  6. 12.

    Publication of results of deliberations by the local legislature

  7. 13.

    Publication of minutes of deliberations by the local legislature

  8. 14.

    Live video streaming of the local legislature meetings

  9. 15.

    Publication of information explaining the rules and procedures for filing electronic petitions, including conditions for accepting petitions for consideration

  10. 16.

    Publication of reports containing information on the results of the consideration of local petitions and the decisions taken on them

  11. 17.

    Publication of information on local referenda (voting procedures, voter lists, etc.)

  12. 18.

    Publication of information on local opinion polls

  13. 19.

    Publication of information on local elections (voting procedures, constituencies, voter lists, etc.)

  14. 20.

    Preliminary disclosure of information on planned purchases from the local budget

  15. 21.

    Publication of regulations, laws on access to local open data (public information)

  16. 22.

    Publication of local open data (public information)

  17. 23.

    Publication of information on the rules for publishing and protecting local open data (public information)

  18. 24.

    Advance publication of the planned annual budget

  19. 25.

    Publication of information on the actual execution of the annual budget

  20. 26.

    Publication of regulations, rules on the competition of local participatory budgets

  21. 27.

    Publication of submitted applications for participation in the competition of participatory budgets

  22. 28.

    Publication of submitted (registered, accepted) applications for participation in the competition of participatory budgets

  23. 29.

    Publication of information on development plans (strategies, roadmaps) by economic sectors

  24. 30.

    Publication of reports on the actual implementation of plans (strategies, roadmaps) for local development

Service domain: Cooperation, interaction

  1. 31.

    Possibility of addressing residents on local issues (roads, transport, ecology, housing and communal services, buildings, culture, sports, etc.)

  2. 32.

    Possibility to participate in public hearings organized by the local legislature

  3. 33.

    Possibility to participate in public consultations organized by the administration

  4. 34.

    Possibility to participate in local polls

  5. 35.

    Possibility to participate in local referendums

  6. 36.

    Possibility to ask questions and provide comments during live video broadcasts of local legislature meetings

  7. 37.

    Possibility to apply for participation in the competition of participatory budgets

  8. 38.

    Possibility of online discussion of submitted applications

  9. 39.

    Possibility to send appeals (questions, complaints, suggestions) online (feedback “window”)

  10. 40.

    Possibility to publish local news, announcements by residents

  11. 41.

    Possibility to submit electronic petitions related to local development issues

  12. 42.

    Possibility to view completed and ongoing public consultations, public hearings

  13. 43.

    Possibility to participate in deliberations on local issues based on certain procedures and rules

Service domain: Direct participation in decision-making

  1. 44.

    Possibility to vote online in local elections

  2. 45.

    Possibility to vote online in local referenda

  3. 46.

    Possibility to vote online to select best participatory budgets

  4. 47.

    Possibility to vote online find best solutions to local problems

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Misnikov, Y., Filatova, O., Trutnev, D. (2021). Empirical Modeling of e-Participation Services as Media Ecosystems. In: Meiselwitz, G. (eds) Social Computing and Social Media: Experience Design and Social Network Analysis . HCII 2021. Lecture Notes in Computer Science(), vol 12774. Springer, Cham. https://doi.org/10.1007/978-3-030-77626-8_6

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  • DOI: https://doi.org/10.1007/978-3-030-77626-8_6

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