Abstract
In this chapter there will be a discussion of the myriad of ways that organizational toxin handlers help their organizations to remain effective and functioning, despite significant distractions and emotional events (e.g. downsizings, mergers and acquisitions, bankruptcies).
Takeaways for Practitioners
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Clarity about how toxin handlers improve productivity, profitability, and organizational effectiveness
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An understanding about how to explain the role to senior leaders and to make the case for why it is important to allow toxin handlers to spend their time with employees engaging in this important work
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Reference
Daniel, T. A. (2018). Managing toxic emotions at work: An empirical study of HR’s role and its Impact on personal well-being and organizational effectiveness. https://doi.org/10.13140/RG.2.2.16315.26408.
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Daniel, T.A. (2020). Why Organizations Need Them. In: Organizational Toxin Handlers. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-51685-7_7
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DOI: https://doi.org/10.1007/978-3-030-51685-7_7
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Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-51684-0
Online ISBN: 978-3-030-51685-7
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