Abstract
In this chapter, we focus on the opportunities and challenges of a specific application of artificial intelligence (AI) within the police organisation, i.e. the application of AI to the crime reporting process. Various considerations underlie the use of AI by the police. The overarching shared objective of the entire security domain is one of making society safer. Reporting crimes plays an important role in that context. AI offers several opportunities to achieve this objective. However, the implementation of AI involves more than just adopting a new technology; it extends to organisational aspects and social interactions. Therefore, it is of great importance that police officers, as well as other actors in the security chain and citizens, are receptive to the use of AI in the crime reporting process. We consider the opportunities and challenges from an organisational and management perspective and conclude by identifying avenues for further research and giving recommendations for practice.
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Notes
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We conducted individual interviews (13 people) and a focus group (11 people). In addition, information was collected by participating in meetings related to AI in the police. During the interviews and focus group a topic list was used that included the following themes: associations with AI, the perceived opportunities and risks of implementing AI, concrete challenges and necessary preconditions for implementing AI.
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Vermeeren, B., de Kool, D., Steijn, B. (2021). Perceived Opportunities and Challenges of Artificial Intelligence Within the Police—A Public Management Perspective. In: Jacobs, G., Suojanen, I., Horton, K., Bayerl, P. (eds) International Security Management. Advanced Sciences and Technologies for Security Applications. Springer, Cham. https://doi.org/10.1007/978-3-030-42523-4_23
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