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International Conference on Applied Human Factors and Ergonomics

AHFE 2019: Advances in Usability and User Experience pp 399–411Cite as

Interplay Between Usability and Information System Continuance: An Extended Model

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 972))

Abstract

This paper proposes a model to investigate the relationship between Expectation-Confirmation Model (ECM) widely used in Information System (IS) research and main usability factors. The target domain is CRISS platform that represents a unique cloud-based digital learning platform, based on the most advanced pedagogical methodologies and technological solutions, that allows guided acquisition, evaluation and certification of digital competences in primary and secondary schools. Based on the research model, a survey instrument to measure the user’s continuance intention of using the CRISS platform is also developed. Such model and the instrument can help researchers to explain the expected sustainability of an IS, and to enrich the understanding of its post-adoption use. Also, the study results contribute to the current knowledge of ECM and usability field in terms of other factors other than the original affecting the users’ intention to use a digital platform for assessment and digital competence acquisition.

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Acknowledgments

This study was carried out as a part of “Demonstration of a scalable and cost-effective cloud-based digital learning infrastructure through the Certification of digital competences in primary and secondary schools” (CRISS) project funded by European Union’s Horizon 2020 research and innovation program under Grant Agreement No 732489.

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Authors and Affiliations

  1. Faculty of Organization and Informatics, University of Zagreb, Pavlinska 2, 42000, Varaždin, Croatia

    Aleksandra Sobodić & Igor Balaban

Authors
  1. Aleksandra Sobodić
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  2. Igor Balaban
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Correspondence to Aleksandra Sobodić .

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Editors and Affiliations

  1. University of Central Florida, Orlando, FL, USA

    Tareq Ahram

  2. Catholic University of Pernambuco, Recife, Pernambuco, Brazil

    Christianne Falcão

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Sobodić, A., Balaban, I. (2020). Interplay Between Usability and Information System Continuance: An Extended Model. In: Ahram, T., Falcão, C. (eds) Advances in Usability and User Experience. AHFE 2019. Advances in Intelligent Systems and Computing, vol 972. Springer, Cham. https://doi.org/10.1007/978-3-030-19135-1_39

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  • DOI: https://doi.org/10.1007/978-3-030-19135-1_39

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  • Print ISBN: 978-3-030-19134-4

  • Online ISBN: 978-3-030-19135-1

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