Abstract
In this concluding chapter the concept of work as a performance is explored. Performances can be unmasked, as happened when the GFC descended. Performances are also linked to the wellbeing of workers as they try to negotiate their way in ambiguous circumstances. But what happens when these performances come to be questioned? For the workers they reflect and become nostalgic about what was good in the bank. They have feelings of litost that can be dispelled only through identifying what was good about the traditional Bank. This allows the identification of the lost art of banking, the values that they hold most dear. In summing up the book the argument turns towards recreating strong organisational boundaries and workers who emulate the apprentice-style of old, those that can form strong moral and social bonds to lead the banks of the future. These banks should look to these values and consider their utility and service to their customers over their need to perpetuate the profit imperative.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
Grint, 1999. The Sociology of Work: An Introduction. Cambridge: Polity Press.
- 2.
Such as Roy, 1959. Banana Time: Job Satisfaction and Informal Interaction. Human Organization 18(4); Berger, 1964.
- 3.
Latour, 2005. Reassembling the Social: An Introduction to Actor-Network Theory. Oxford: Oxford University Press.
- 4.
Austin, 1962. How to do things with words. Oxford: Clarendon Press; Culler, 1983. On Deconstruction: Theory and Criticism after Structuralism. London: Routledge & Kegan Paul.
- 5.
Butler, 2009. Performativity, Precarity and Sexual Politics. AAIBR 4(3); Goffman, 1959. The Presentation of Self in Everyday Life. New York: Doubleday.
- 6.
Goffman (1959).
- 7.
Butler (2009).
- 8.
Goffman (1959).
- 9.
Ibid.
- 10.
Butler (2009).
- 11.
Ibid.
- 12.
Goffman (1959).
- 13.
Ibid.
- 14.
Kundera, 1978. The Book of Laughter and Forgetting. New York: Harper Collins; Weil, S., 1952. Gravity and Grace. New York: Routledge and Kegan Paul.
- 15.
Brown & Humphreys, 2002. Nostalgia and the Narrativization of Identity: A Turkish Case Study. British Journal of Management.
- 16.
Kundera (1978).
- 17.
Ibid.
- 18.
Ibid.
- 19.
Weil (1952).
- 20.
Simko, 2012. Rhetorics of Suffering: September 11 Commemorations as Theodicy. American Sociological Review 22(6).
- 21.
Central Bank of Ireland, Behaviour and Culture of the Irish Retail Banks; DNB, Supervision of Behaviour and Culture; Spicer, A., et al. 2016. Cultural Change in the FCA, PRA & Bank of England: Practising What They Preach? (New City Agenda).
- 22.
Sands, 2010. Culture Vultures. Operational Risk and Regulation; Dunkley, 2015. George Osborne urged to revive review of bank culture. Financial Times.
- 23.
Central Bank of Ireland, Behaviour and Culture of the Irish Retail Banks.
- 24.
DNB, Supervision of Behaviour and Culture.
- 25.
Spicer, A., et al. 2016. Cultural Change in the FCA, PRA & Bank of England: Practising What They Preach?
- 26.
European Banking Authority, 2016. Guidelines on sound remuneration policies.
- 27.
Finn, 2018. Donohoe says bankers’ pay cap of €500 k is ‘worth reviewing’ as State-owned banks can’t keep staff. The Journal; McDonagh, 2018. Advice on banker pay cap will cost State €144,000. Irish Examiner.
- 28.
Irish Banking Culture Board: https://www.yoursaybankingculture.ie/
- 29.
Fitzgerald, 2011. Back with more modest ambitions. Irish Examiner.
- 30.
Smit, 2009. The Perfect Prey: The fall of ABN Amro, or what went wrong in the banking industry. London: Quercus.
- 31.
Further Education and Training Authority: http://www.apprenticeship.ie/en/SitePages/Home.aspx; Apprenticeship Council: https://www.education.ie/en/Publications/Policy-Reports/Apprenticeship-Council-Report-on-New-Apprenticeship-Programme-Proposals.pdf
Bibliography
Apprenticeship Council (Department of Education and Skills), 2015. Report on New Apprenticeship Programme Proposals. [Online] Available at: https://www.education.ie/en/Publications/Policy-Reports/Apprenticeship-Council-Report-on-New-Apprenticeship-Programme-Proposals.pdf [Accessed 23 November 2018].
Austin, J., 1962. How to do things with words. Oxford: Clarendon Press.
Brown, A. D. & Humphreys, M., 2002. Nostalgia and the Narrativization of Identity: A Turkish Case Study. British Journal of Management, 13, pp. 141–159.
Butler, J., 2009. Performativity, Precarity and Sexual Politics. AAIBR, Revista de AntropologÃa Iberoamericana (Journal of Iberoamerican Anthropology), 4(3), pp. i–xiii.
Central Bank of Ireland, 2018. Behaviour and Culture of the Irish retail banks. [Online] Available at: https://www.centralbank.ie/docs/default-source/publications/corporate-reports/behaviour-and-culture-of-the-irish-retail-banks.pdf [Accessed 23 November 2018].
Culler, J., 1983. On Deconstruction: Theory and Criticism after Structuralism. London: Routledge & Kegan Paul.
De Nederlandsche Bank, 2015. Supervision of Behaviour and Culture: Foundations, Practice & Future Developments. [Online] Available at: https://www.dnb.nl/binaries/Supervision%20of%20Behaviour%20and%20Culture_tcm46-334417.pdf [Accessed 23 November 2018].
Dunkley, E., 2015. George Osborne urged to revive review of bank culture. [Online] Available at: http://www.ft.com [Accessed 2 February 2016].
European Banking Authority, 2016. Guidelines on sound remuneration policies under Articles 74(3) and 75(2) of Directive 2013/36/EU and disclosures under Article 450 of Regulation (EU) No 575/2013. [Online] Available at: http://www.eba.europa.eu/documents/10180/1314839/EBA-GL-2015-22+Guidelines+on+Sound+Remuneration+Policies_EN.pdf [Accessed 23 November 2018].
Finn, C., 2018. Donohoe says bankers’ pay cap of €500k is ‘worth reviewing’ as State-owned banks can’t keep staff. [Online] Available at: Donohoe says bankers’ pay cap of €500k is ‘worth reviewing’ as State-owned banks can’t keep staff [Accessed 23 November 2018].
Fitzgerald, K., 2011. Back with more modest ambitions. Irish Examiner, 18 June.
Further Education and Training Authority, 2016. Apprenticeship: Real-Life Learning. [Online] Available at: http://www.apprenticeship.ie/en/SitePages/Home.aspx [Accessed 23 November 2018].
Goffman, E., 1959. The Presentation of Self in Everyday Life. New York: Doubleday.
Grint, K., 1991. The Sociology of Work: An Introduction. Cambridge: Polity Press.
Irish Banking Culture Board, 2018. Changing Banking Culture in Ireland. [Online] Available at: https://www.yoursaybankingculture.ie/ [Accessed 23 November 2018].
Kundera, M., 1978. The Book of Laughter and Forgetting. Translated into English by Aaron Asher, 1996. New York: Harper Collins.
Latour, B., 2005. Reassembling the Social: An Introduction to Actor-Network Theory. Oxford: Oxford University Press.
McDonagh, D., 2018. Advice on banker pay cap will cost State €144,000. [Online] Available at: https://www.irishexaminer.com/breakingnews/ireland/advice-on-banker-pay-cap-will-cost-state-144000-858591.html [Accessed 23 November 2018].
Roy, D. F., 1959. Banana Time: Job Satisfaction and Informal Interaction. Human Organization, 18(4), pp. 767–783.
Sands, M., 2010. Culture Vultures. Operational Risk and Regulation, pp. 30–32.
Simko, C., 2012. Rhetorics of Suffering: September 11 Commemorations as Theodicy. American Sociological Review, 77(6), pp. 880–902.
Smit, J., 2009. The Perfect Prey: The fall of ABN Amro, or what went wrong in the banking industry. London: Quercus.
Spicer, A. et al., 2016. Cultural change in the FCA, PRA & Bank of England: Practising what they preach?. [Online] Available at: http://newcityagenda.co.uk/wp-content/uploads/2016/10/NCA-Cultural_Change_in_regulators_report.pdf [Accessed 23 November 2018].
Weil, S., 1952 (In English). Gravity and Grace. New York: Routledge and Kegan Paul.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2019 The Author(s)
About this chapter
Cite this chapter
Tuite, A. (2019). On Memories and Rehabilitation. In: The Lost Art of Banking. Palgrave Macmillan Studies in Banking and Financial Institutions. Palgrave Pivot, Cham. https://doi.org/10.1007/978-3-030-12199-0_6
Download citation
DOI: https://doi.org/10.1007/978-3-030-12199-0_6
Published:
Publisher Name: Palgrave Pivot, Cham
Print ISBN: 978-3-030-12198-3
Online ISBN: 978-3-030-12199-0
eBook Packages: Economics and FinanceEconomics and Finance (R0)