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International Conference on Software Process Improvement and Capability Determination

SPICE 2018: Software Process Improvement and Capability Determination pp 31–44Cite as

A Systematic Literature Review on the Gamification Monitoring Phase: How SPI Standards Can Contribute to Gamification Maturity

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Part of the book series: Communications in Computer and Information Science ((CCIS,volume 918))

Abstract

Gamification is a novel concept that has attracted the attention of many research fields, including software engineering, software process improvement or software process standards education as an approach to increase productivity, engagement, and motivation of participants involved in a system, site or business. However, gamification is a relative new concept that needs to deal with many problems in order to consolidate and mature its understanding and process. The main goal of this study is to explore the gamification scope with the goal to identify its problems and needs, focusing on the monitoring process of gamification strategies. A systematic literature review was performed following a predefined procedure that involves automatically searching in scientific digital databases. 383 papers were found by the automatic searches in the digital databases and only 2 papers were selected as primary studies. Outcomes show that there is a clear scope of research on the road to provide tools for monitoring high-scalable gamified systems that support gamification experts on gamification analytics and end-users on getting real-time feedback, as well as, a need to mature the gamification process that can be supported by taking advantages from other disciplines, especially from the scope of process capability and maturity.

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Acknowledgments

This work has been carried out during a post-doctoral contract, funded by the Program of Promotion and Impulse of Research and Transfer at University of Cádiz 2018–2019, and a pre-doctoral contract for the training of research personnel, funded by the University of Cádiz through the University Research and Transfer Plan (UCA/REC01VI/2017).

This work was funded by the Spanish National Research Agency (AEI) with ERDF funds under projects BadgePeople (TIN2016-76956-C3-3-R) and the Andalusian Plan for Research, Development, and Innovation (grant TIC-195).

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Authors and Affiliations

  1. University of Cádiz, Cádiz, Spain

    Manuel Trinidad, Alejandro Calderón & Mercedes Ruiz

Authors
  1. Manuel Trinidad
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  2. Alejandro Calderón
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  3. Mercedes Ruiz
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Corresponding author

Correspondence to Manuel Trinidad .

Editor information

Editors and Affiliations

  1. Department of Informatics, Aristotle University of Thessaloniki, Thessaloniki, Greece

    Ioannis Stamelos

  2. School of Computing, Dublin City University, Dublin, Ireland

    Rory V. O'Connor

  3. Software Quality institute, Griffith University, Brisbane, QLD, Australia

    Terry Rout

  4. Impronova AB, Askim, Sweden

    Alec Dorling

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Trinidad, M., Calderón, A., Ruiz, M. (2018). A Systematic Literature Review on the Gamification Monitoring Phase: How SPI Standards Can Contribute to Gamification Maturity. In: Stamelos, I., O'Connor, R., Rout, T., Dorling, A. (eds) Software Process Improvement and Capability Determination. SPICE 2018. Communications in Computer and Information Science, vol 918. Springer, Cham. https://doi.org/10.1007/978-3-030-00623-5_3

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  • DOI: https://doi.org/10.1007/978-3-030-00623-5_3

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-00622-8

  • Online ISBN: 978-3-030-00623-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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