Skip to main content

Part of the book series: Springer Series in Reliability Engineering ((RELIABILITY))

  • 482 Accesses

Abstract

On November 28, 2006 at 4:00 pm, an airplane belonging to one of the small domestic carriers was approaching Jeju International Airport located in the largest island of the Republic of Korea. There were 69 passengers and 4 flight attendants on board. At 4:15 pm, the pilot of the airplane tried to land at the airport. At that time, the pilot recognized that there was a sudden rush of wind. Therefore, instead of a soft landing, where the main landing gear of the airplane touches down first, the pilot decided to attempt a hard landing with its nose landing gear. Unfortunately, in the course of landing, the nose landing gear broke off due to a mechanical failure. However, although the airplane skidded off the runway for a while, there were no serious injuries. As a consequence of this event, the airport was closed for about 3 h. Finally, at 7:45 pm, the airport returned to normal.

The above is the brief reconstruction of an event based on the report of an aircraft accident occurred at Jeju International Airport of the Republic of Korea (ARAIB 2006). It was a stroke of good luck that there were no serious injuries. However, what I want to emphasize from this event is that the airport restored its function within 3 h thanks to the Airplane Accident Emergency Response Manual (Article 2006). This manual was developed by the National Security Council of the Republic of Korea in 2005 to specify detailed responses with clear responsibilities regarding various kinds of emergency events that are likely to occur in an airport. Therefore, according to this manual, necessary counterplans were properly identified and then systematically carried out, such as escorting injured people to hospitals, removing the broken-down airplane from the runway, and cleaning up foreign objects (i.e., debris) from the runway, etc. Without this manual, it is evident that a huge amount of visible as well as invisible loss would have been inevitable. I think this event is a typical example illustrating why we need a procedure.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Allrecipes (2009) http://allrecipes.com/Recipe/Best-Chocolate-Chip-Cookies/Detail.aspx

    Google Scholar 

  • Amalberti R (2001) The paradoxes of almost totally safe transportation systems. Saf Sci 37:109– 126

    Article  Google Scholar 

  • ARAIB (Aviation and Railway Accident Investigation Board) (2006). Nose landing gear collapse during landing. Aircraft Accident Report, ARAIB/AAR-0605. http://www.araib.go.kr/

    Google Scholar 

  • Article (2006) Domestic Newspaper Article. http://news.naver.com/main/read.nhn?mode=LPOD&mid=etc&oid=078&aid=0000032408.

    Google Scholar 

  • Dang V, Huang Y, Siu N, Carroll J (1992) Analyzing cognitive errors using a dynamic crewsimulation model. IEEE 5th Conference on Human Factors and Power Plants, pp.520–525.

    Google Scholar 

  • Duffy TM, Curran TE, Sass D (1983) Document design for technical job tasks: an evaluation. Hum Factors 25(2):143–160

    Google Scholar 

  • Environmental Protection Agency (2001) Guidance for preparing standard operating procedures. EPA/240/B-01/004, Washington, DC

    Google Scholar 

  • Etymonline (2008) http://www.etymonline.com

    Google Scholar 

  • Greenberg R, Cook SC, Harris D (2005) A civil aviation safety assessment model using a Bayesian belief network (BBN). Aeronaut J:557–568

    Google Scholar 

  • HSE (2007) Revitalising procedures. www.hse.gov.uk/humanfactors/comah/procinfo.pdf

    Google Scholar 

  • Inaba K, Parsons SO, Smillie R (2004) Guidelines for developing instructions. CRC, Boca Raton, FL

    Google Scholar 

  • Kemeny JG (1979) Report of the president’s commission on the accident at Three Mile Island. Washington, DC

    Google Scholar 

  • Kontogiannis T (1996) Stress and operator decision making in coping with emergencies. Int J Hum-Comput Interact 45:75–104

    Google Scholar 

  • Megnut (2007) http://www.megnut.com/2007/05/a-mean-chocolate-chip-cookie

    Google Scholar 

  • Meister D (1995) Cognitive behavior of nuclear reactor operators. Int J Ind Ergonom 16:109–122

    Article  Google Scholar 

  • Mumaw RJ, Roth EM, Schoenfeld I (1993) Analysis of complexity in nuclear power severe accident management. In: Proceedings of the 37th Annual Meeting on Human Factors and Ergonomics, pp.377–381

    Google Scholar 

  • NYT (2008) http://www.nytimes.com/

    Google Scholar 

  • Perrow C (1984) Normal accident: living with high-risk technologies. Basic Books, New York

    Google Scholar 

  • Simon HA, Hayes JR (1976) The understanding process: problem isomorphs. Cognit Psychol 8(2):165-190

    Article  Google Scholar 

  • Wagner D, Snyder J, Duncanson JP (1996) Human factors design guide. DOT/FAA-CT-96/1, FAA Technical Center, Washington, DC

    Google Scholar 

  • Wieringa D, Moore C, Barnes V (1998) Procedure writing principles and practices, 2nd edn. Battelle Press, Columbus, OH

    Google Scholar 

  • Wieringa DR, Farkas DK (1991) Procedure writing across domains: Nuclear power plant procedures and computer documentation. In: Proceedings of the 9th Annual International Conference on Systems Documentation, pp.49-58

    Google Scholar 

  • Wilkinson CD (1984) Elements of effective control room response to emergencies. In: Lassahn PL, Majumdar D, Brockett GF (eds) Anticipated and Abnormal Plant Transients in Light Water Reactors, vol 2, Plenum, New York, pp.1049-1057

    Google Scholar 

  • Wright P (1981) “The instructions clearly state…” Can’t people read? Appl Ergonom 12:131-141

    Article  Google Scholar 

Download references

Rights and permissions

Reprints and permissions

Copyright information

© 2009 Springer-Verlag London Limited

About this chapter

Cite this chapter

(2009). Introduction. In: The Complexity of Proceduralized Tasks. Springer Series in Reliability Engineering. Springer, London. https://doi.org/10.1007/978-1-84882-791-2_1

Download citation

  • DOI: https://doi.org/10.1007/978-1-84882-791-2_1

  • Publisher Name: Springer, London

  • Print ISBN: 978-1-84882-790-5

  • Online ISBN: 978-1-84882-791-2

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics