Abstract
As a food safety and compliance professional, your success often depends on getting others to say yes to your requests. For example, you may be asking associates to follow specific procedures or adhere to a set of desired, safe behaviors. Knowing that your success depends on others saying “yes,” how much time do you spend thinking about the manner in which you will ask others to comply with your requests?
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References
Cialdini RB (1993) Influence: the psychology of persuasion. Revised edn. William Morrow and Company, Inc, New York
Flynn FJ,Bohns V (2010) Can you do me a favor? Limitations of the commitment and consistency principle in soliciting help. Unpublished manuscript
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Yiannas, F. (2015). Does How You Make a Food Safety Request Matter?. In: Food Safety = Behavior. Food Microbiology and Food Safety(). Springer, New York, NY. https://doi.org/10.1007/978-1-4939-2489-9_27
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DOI: https://doi.org/10.1007/978-1-4939-2489-9_27
Publisher Name: Springer, New York, NY
Print ISBN: 978-1-4939-2488-2
Online ISBN: 978-1-4939-2489-9
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