Step 8: Post-implementation Review and Evaluation

Abstract

The work of a systems analyst on any given project does not cease when the system becomes operational and error-free. Yet many systems analysts move on to new projects without ever carrying out a systematic review and evaluation of their development work. This is unfortunate, as the purpose of such assessment is very important:

• * First, the achievements of the operational system are compared to the objectives originally set and to the system definition.

• * Secondly, the efficiency of the system is examined to see where improvements can be made.

• * Thirdly, the evaluation process provides practical feedback which is essential for systems planning and for the systems analyst’s own professional development.