Abstract
Nothing could be clearer. Personal service is still the soul of the hotel industry, but technology has definitely become the heart.
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© 1990 Horwath & Horwath
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Lattin, T.W. (1990). Hotel Technology: Key to Survival. In: Quest, M. (eds) Horwath Book of Tourism. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-11687-4_20
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DOI: https://doi.org/10.1007/978-1-349-11687-4_20
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-11689-8
Online ISBN: 978-1-349-11687-4
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