Abstract
The first step in the new product and service development process is to generate ideas. It is unlikely that a single genial idea comes up by itself. Hundreds of ideas must be generated to allow the best ones to be selected. Methods for screening ideas constitute an important second step. We present these methods, including the recent improvements that have been proposed (e.g., Toubia and Flores 2007) in Chapter 10. In this chapter, we now focus on how to make the firm as a whole more creative for the purpose of developing new products or services in a sustainable fashion over time.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Ahearne, Michael, John Mathieu, and Adam Rapp (2005), “To Empower or Not to Empower Your Sales Force? An Empirical Examination of the Influence of Leadership Empowerment Behavior on Customer Satisfaction and Performance,” The Journal of Applied Psychology, 90(5), 945–955.
Altshuller, Genrich S. (1985), Creativity as an Exact Science, New York, NY: Gordon and Breach.
Amabile, Teresa M. (1979), “Effects of External Evaluation on Artistic Creativity,” Journal of Personality and Social Psychology, 37(2), 221–233.
Amabile, Teresa M. (1983), “The Social Psychology of Creativity: A Componential Conceptualization,” Journal of Personality and Social Psychology, 45(2), 357–376.
Amabile, Teresa M. (1985), “Motivation and Creativity: Effects of Motivational Orientation on Creative Writers,” Journal of Personality and Social Psychology, 48(2), 393–399.
Amabile, Teresa M. (1988), “A Model of Creativity and Innovation in Organizations,” in B. M. Staw and L. L. Cumming (Eds.), Research in Organizational Behavior, 10, Greenwich, CT: JAI Press, 123–167.
Amabile, Teresa M. (1993), “Motivational Synergy: Toward New Conceptualizations of Intrinsic and Extrinsic Motivation in the Workplace,” Human Resource Management Review, 3(3), 185–201.
Amabile, Teresa (1996), Creativity in Context. Boulder, CO: Westview Press.
Amabile, Teresa M., Sigal G. Barsade, Jennifer S. Mueller, and Barry M. Staw (2005), “Affect and Creativity at Work,” Administrative Science Quarterly, 50(3), 367–403.
Amabile, Teresa M., and Regina Conti (1999), “Changes in the Work Environment for Creativity during Downsizing,” Academy of Management Journal, 42(6), 630–640.
Amabile, Teresa M., Regina Conti, Heather Coon, Jeffrey Lazenby, and Michael Herron (1996), “Assessing the Work Environment for Creativity,” Academy of Management Journal, 39(5), 1154–1184.
Amabile, Teresa M., Beth Ann Hennessey, and Barbara S. Grossman (1986), “Social Influences on Creativity: The Effects of Contracted-for Reward,” Journal of Personality and Social Psychology, 50(1), 14–23.
Amabile, Teresa M., Karl G. Hill, Beth A. Hennessey, and Elisabeth M. Tighe (1994), “The Work Preference Inventory: Assessing Intrinsic and Extrinsic Motivational Orientations,” Journal of Personality and Social Psychology, 66(5), 950–967.
Amabile, Teresa M., and Jennifer S. Muller (2008), “Studying Creativity, Its Processes, and Its Antecedents: An Exploration of the Componential Theory of Creativity,” in Christina E. Shalley and Jing Zhou (Eds.), Handbook of Organizational Creativity, New York and London: Lawrence Erlbaum Associates, 33–64.
Andrews, Jonlee, and Daniel C. Smith (1996), “In Search of the Marketing Imagination: Factors Affecting the Creativity of Marketing,” Journal of Marketing Research, 33(2), 174–187.
Bass, Bernard M., and Bruce J. Avolio (1995), Multifactor Leadership Questionnaire, Palo Alto, CA: Mind Garden.
Baas, Matthijs, Carsten K. W. De Dreu, and Bernard A. Nijstad (2008), “A MetaAnalysis of 25 Years of Mood-Creativity Research: Hedonic Tone, Activation, or Regulatory Focus?,” Psychological Bulletin, 134(6), 779–806.
Bledow, Ronald, Kathrin Rosing, and Michael Frese (2013), “A Dynamic Perspective on Affect and Creativity,” Academy of Management Journal, 56(2), 432–450.
Bolin, Aaron U., and George A. Neuman (2006), “Personality, Process, and Performance in Interactive Brainstorming Groups,” Journal of Business and Psychology, 20(4), 565–585.
Bolton, Lisa E. (2003), “Stickier Priors: The Effects of Nonanalytic versus Analytic Thinking in New Product Forecasting,” Journal of Marketing Research, 40(1), 65–79.
Bonnardel, Nathalie, and Evelyne Marmèche (2004), “Evocation Processes by Novice and Expert Designers: Towards Stimulating Analogical Thinking,” Creativity and Innovation Management, 13(3), 176–186.
Bouchard, Thomas J. (1969), “Personality, Problem-Solving Procedure, and Performance in Small Groups,” Journal of Applied Psychology, 53(1), 1–29.
Bouchard, Thomas J. (1972), “A Comparison of Two Group Brainstorming Procedures,” Journal of Applied Psychology, 56(5), 418–421.
Bouchard, Thomas J., Jean Barsaloux, and Gail Drauden (1974), “Brainstorming Procedure, Group Size, and Sex as Determinants of the Problem-Solving Effectiveness of Groups and Individuals,” Journal of Applied Psychology, 59(2), 135–138.
Brief, Arthur P., Michael J. Burke, Jennifer M. George, Brian S. Robinson, and Jane Webster (1988), “Should Negative Affectivity Remain an Unmeasured Variable in the Study of Job Stress?,” Journal of Applied Psychology, 73(2), 193–198.
Brown, Vincent R., and Paul B. Paulus (2002), “Making Group Brainstorming More Effective: Recommendations from an Associative Memory Perspective,” Current Directions in Psychological Science, 11(6), 208–212.
Burroughs, James E., Darren W. Dahl, C. Page Moreau, Amitava Chattopadhyay, and Gerald J. Gorn (2011), “Facilitating and Rewarding Creativity during New Product Development,” Journal of Marketing, 75(July), 53–67.
Camacho, L. Mabel, and Paul B. Paulus (1995), “The Role of Social Anxiousness in Group Brainstorming,” Journal of Personality and Social Psychology, 68(6), 1071–1080.
Carmeli, Abraham, and John Schaubroeck (2007), “The Influence of Leaders’ and Other Referents’ Normative Expectations on Individual Involvement in Creative Work,” Leadership Quarterly, 18, 35–48.
Centner, Dedre (1983), “Structure-Mapping: A Theoretical Framework for Analogy,” Cognitive Science, 7, 155–170.
Černe, Matej, Christina G. L. Nerstad, Anders Dysvik and Miha Škerlavaj (2014), “What Goes Around Comes Around: Knowledge Hiding, Perceived Motivational Climate, and Creativity,” Academy of Management Journal, 57(1), 172–192.
Chen, Gilad, Payal Nangia Sharma, Suzanne K. Edinger, Debra L. Shapiro, and Jiing-Lih Farh (2011), “Motivating and Demotivating Forces in Teams: CrossLevel Influences of Empowering Leadership and Relationship Conflict,” Journal of Applied Psychology, 96(3), 541–557.
Collaros, Panayiota A., and Lynn R. Anderson (1969), “Effect of Perceived Expertness upon Creativity of Members of Brainstorming Groups,” Journal of Applied Psychology, 53(2), 159–163.
Colquitt, Jason A. (2001), “On the Dimensionality of Organizational Justice: A Construct Validation of a Measure,” Journal of Applied Psychology, 86(3), 386–400.
Connolly, Terry, Leonard M. Jessup, and Joseph S. Valacich (1990), “Effects of Anonymity and Evaluative Tone on Idea Generation in Computer-Mediated Groups,” Management Science, 36(6), 689–703.
Costa, Paul T. and Robert R. McCrea (1992), Revised NEO Personality Inventory (NEO PI-R) and NEO Five-Factor Inventory (NEO-FFI) Professional Manual, Odessa, FL: Psychological Assessment Resources.
Cubukcu, Ebru, and Gozde Eksioglu Cetintahra (2010), “Does Analogical Reasoning With Visual Clues Affect Novice and Experienced Design Students’ Creativity?,” Creativity Research Journal, 22(3), 337–344.
Dahl, Darral W., Amitava Chattopadhyay, and Gerald J. Gorn (1999), “The Use of Visual Mental Imagery in New Product Design,” Journal of Marketing Research, 36(1), 18–28.
Dahl, Darren W., and Page Moreau (2002), “The Influence and Value of Analogical Thinking during New Product Ideation,” Journal of Marketing Research, 39(1), 47–60.
Davis, Mark A. (2009), “Understanding the Relationship between Mood and Creativity: A Meta-Analysis,” Organizational Behavior and Human Decision Processes, 108(1), 25–38.
Deci, Edward L., Richard Koestner, and Richard M. Ryan (1999), “A Meta-Analytic Review of Experiments Examining the Effects of Extrinsic Rewards on Intrinsic Motivation,” Psychological Bulletin, 125(6), 627–668.
Deci, Edward L., and Richard M. Ryan (1987), “The Support of Autonomy and the Control of Behavior,” Journal of Personality and Social Psychology, 53(6), 1024–1037.
Dennis, Alan R. and Michael L. Williams (2007), “A Meta-Analysis of Group Size Effects in Electronic Brainstorming: More Heads Are Better than One,” in N. Kock (Ed.), Emerging e-Collaboration Concepts and Applications, Hershey, PA: CyberTech, 250–269.
DeRosa, Darleen M., Carter L. Smith, and Donald A. Hantula (2007), “The Medium Matters: Mining the Long-Promised Merit of Group Interaction in Creative Idea Generation Tasks in a Meta-Analysis of the Electronic Group Brainstorming Literature,” Computers in Human Behavior, 23(3), 1549–1581.
Dewett, Todd (2007), “Linking Intrinsic Motivation, Risk Taking, and Employee Creativity in an R&D Environment,” R&D Management, 37(3), 197–208.
Diehl, Michael, and Wolfgang Stroebe (1987), “Productivity Loss in Brainstorming Groups: Toward the Solution of a Riddle,” Journal of Personality and Social Psychology, 53(3), 497–509.
Diehl, Michael, and Wolfgang Stroebe (1991), “Productivity Loss in Idea-Generating Groups: Tracking Down the Blocking Effect,” Journal of Personality and Social Psychology, 61(3), 392–403.
Dijksterhuis, Ap, Maarten W. Bos, Loran F. Nordgren, and Rick B. van Baaren (2006), “On Making the Right Choice: The Deliberation-without-Attention Effect,” Science, 311(5763), 1005–1007.
Dillon, Peter C., William K. Graham, and Andrea L. Aidells (1972), “Brainstorming on a ‘Hot’ Problem: Effects of Training and Practice on Individual and Group Performance,” Journal of Applied Psychology, 56(6), 487–490.
Drazin, Robert, Mary Ann Glynn, and Robert K. Kazanjian (1999), “Multilevel Theorizing about Creativity in Organizations: A Sensemaking Perspective,” Academy of Management Review, 24(2), 286–307.
Dugosh, Karen Leggett, Paul B. Paulus, Evelyn J. Roland, and Huei-chuan Yang (2000), “Cognitive Stimulation in Brainstorming,” Journal of Personality and Social Psychology, 79(5), 722–735.
Dunnette, Marvin D., John Campbell, and Kay Jaastad (1963), “The Effect of Group Participation on Brainstorming Effectiveness for Two Industrial Samples,” Journal of Applied Psychology, 47(1), 30–37.
Egan, Toby Marshall (2005), “Factors Influencing Individual Creativity in the Workplace: An Examination of Quantitative Empirical Research,” Advances in Developing Human Resources, 7(2), 160–181.
Eisenberg, Robert, David W. Pierce, and Judy Cameron (1999), “Effects of Reward on Intrinsic Motivation-Negative, Neutral, and Positive: Comment on Deci, Koestber, and Ryan (1999),” Psychological Bulletin, 125(6), 677–691.
Ekvall, G. (1990), Work Climate. Manual Form A, Stockholm, Sweden: G. E. Organizational Psychology.
Elsbach, Kimberly D., and Andrew B. Hargadon (2006), “Enhancing Creativity through ‘Mindless’ Work: A Framework of Workday Design,” Organization Science, 17(4), 470–483.
Farmer, Steven M., Pamela Tierney, and Kate Kung-McIntyre (2003), “Employee Creativity in Taiwan: An Application of Role Identity Theory,” Academy of Management Journal, 46(5), 618–630.
Faure, Corinne (2004), “Beyond Brainstorming: Effects of Different Group Procedures on Selection and Implementation of Ideas,” Journal of Creative Behavior, 38(1), 13–34
Feist, Gregory J. (1998), “A Meta-Analysis of Personality in Scientific and Artistic Creativity,” Personality and Social Psychology Review, 2(4), 299–309.
Fern, Edward F. (1982), “The Use of Focus Groups for Idea Generation: The Effects of Group Size, Acquaintanceship, and Moderator on Response Quantity and Quality,” Journal of Marketing Research, 19(1), 1–13.
Fong, Christina Ting (2006), “The Effects of Emotional Ambivalence on Creativity,” Academy of Management Journal, 49(5), 1016–1030.
Ford, Cameron M. (1996), “A Theory of Individual Creative Action in Multiple Social Domains,” Academy of Management Review, 21(4), 1112–1142.
Ford, Cameron M., and Dennis A. Gioia (2000), “Factors Influencing Creativity in the Domain of Managerial Decision Making,” Journal of Management, 26(4), 705–732.
Gallupe, R. Brent, Lana M. Bastianutti, and William H. Cooper (1991), “Unblocking Brainstorms,” Journal of Applied Psychology, 76(1), 137–142.
Gallupe, R. Brent, Alan R. Dennis, William H. Cooper, Joseph S. Valacich, Lana M. Bastianutti, and Jay F. Jr. Nunamaker (1992), “Electronic Brainstorming and Group Size,” Academy of Management Journal, 35(2), 350–369.
Gassmann, Oliver, and Marco Zeschky (2008), “Opening up the Solution Space: The Role of Analogical Thinking for Breakthrough Product Innovation,” Creativity and Innovation Management, 17(2), 97–106.
Gendrop, Sylvia C. (1996), “Effect of an Intervention in Synectics on the Creative Thinking of Nurses,” Creativity Research Journal, 9(1), 11–19.
Gentner, Dedre, and Arthur B. Markman (1997), “Structure Mapping in Analogy and Similarity,” American Psychologist, 52(1), 45–56.
George, Jennifer M. (2007), “Creativity in Organizations,” Academy of Management Annals, 439–77.
George, Jennifer M., and Jing Zhou (2001), “When Openness to Experience and Conscientiousness Are Related to Creative Behavior: An Interactional Approach,” Journal of Applied Psychology, 86(3), 513–524.
George, Jennifer M., and Jing Zhou (2002), “Understanding When Bad Moods Foster Creativity and Good Ones Don’t: The Role of Context and Clarity of Feelings,” Journal of Applied Psychology, 87(4), 687–697.
George, Jennifer M., and Jing Zhou (2007), “Dual Tuning in a Supportive Context: Joint Contributions of Positive Mood, Negative Mood, and Supervisory Behaviors to Employee Creativity,” Academy of Management Journal, 50(3), 605–622.
Girotra, Karan, Christian Terwiesch, and Karl T. Ulrich (2010), “Idea Generation and the Quality of the Best Idea,” Management Science, 56(4), 591–605.
Goldenberg, Jacob, Roni Horowitz, Amnon Levav, and David Mazursky (2003), “Finding Your Innovation Sweet Spot,” Harvard Business Review, 81(3), 120–129.
Goldenberg, Jacob, Donald R. Lehmann, and David Mazursky (2001), “The Idea Itself and the Circumstances of Its Emergence as Predictors of New Product Success,” Management Science, 47(1), 69–84.
Goldenberg, Jacob, and David Mazursky (1999), “The Voice of the Product: Templates of New Product Emergence,” Creativity and Innovation Management, 8(3), 157–164.
Goldenberg, Jacob, and David Mazursky (2002), Creativity in Product Innovation, Cambridge: Cambridge University Press.
Goldenberg, Jacob, David Mazursky, and Sorin Solomon (1999a), “Creative Sparks,” Science, 285(5433), 1495–1496.
Goldenberg, Jacob, David Mazursky, and Sorin Solomon (1999b), “Templates of Original Innovation: Projecting Original Incremental Innovations from Intrinsic Information,” Technological Forecasting and Social Change, 61, 1–12.
Goldenberg, Jacob, David Mazursky, and Sorin Solomon (1999c), “The Fundamental Templates of Quality Ads,” Marketing Science, 18(3), 333–351.
Goldenberg, Jacob, David Mazursky, and Sorin Solomon (1999d), “Toward Identifying the Inventive Templates of New Products: A Channeled Ideation Approach,” Journal of Marketing Research, 36(2), 200–210.
Goldenberg, Olga, and Jennifer Wiley (2011), “Quality, Conformity, and Conflict: Questioning the Assumptions of Osborn’s Brainstorming Technique,” The Journal of Problem Solving, 3(2), 96–118.
Gong, Yaping, Jia-Chi Huang, and Jing-Lih Farh (2009), “Employee Learning Orientation, Transformational Leadership, and Employee Creativity: The Mediating Role of Employee Creative Self-Efficacy,” Academy of Management Journal, 52(4), 765–778.
Goode, Miranda R., Darren W. Dahl, and C. Page Moreau (2010), “The Effect of Experiential Analogies on Consumer Perceptions and Attitudes,” Journal of Marketing Research, 47(2), 274–286.
Gordon, William J. J. (1961), Synectics: The Development of Creative Capacity, New York City, NY: Harper & Row.
Gough, Harrison G. (1979), “A Creative Personality Scale for the Adjective Check List,” Journal of Personality and Social Psychology, 37(8), 1398–1405.
Graen, George B., and Mary Uhl-Bien (1995), “Relationship-Based Approach to Leadership: Development of Leader-Member Exchange (LMX) Theory of Leadership Over 25 years: Applying a Multi-Level Multi-Domain Perspective,” The Leadership Quarterly, 6(2), 219–247.
Graham, W. K. (1977), “Acceptance of Ideas Generated through Individual and Group Brainstorming,” Journal of Social Psychology, 101, 231–234.
Granovetter, Mark S. (1973), “The Strength of Weak Ties,” American Journal of Sociology, 78(6), 1360–1380.
Granovetter, Mark S. (1983), “The Strength of Weak Ties: A Network Theory Revisited,” Sociological Theory, 1, 201–233.
Hackman, J. Richard, and Greg R. Oldham (1975), “Development of the Job Diagnostic Survey,” Journal of Applied Psychology, 60(2), 159–170.
Harari, Oren, and William K. Graham (1975), “Task and Task Consequences as Factors in Individual and Group Brainstorming,” The Journal of Social Psychology, 95, 61–65.
Hatcher, Larry, Timothy L. Ross, and Denis Collins (1989), “Prosocial Behavior, Job Complexity, and Suggestion Contribution under Gainsharing Plans,” The Journal of Applied Behavioral Science, 25(3), 231–248.
Hauser, John, Gerard J Tellis, and Abbie Griffin (2006), “Research on Innovation: A Review and Agenda for Marketing Science,” Marketing Science, 25(6), 687–717.
Henard, David H., and David M. Szymanski (2001), “Why Some New Products Are More Successful than Others,” Journal of Marketing Research, 38(3), 362–375.
Herstatt, Cornelius, and Katharina Kalogerakis (2005), “How to Use Analogies for Breakthrough Innovations,” International Journal of Innovation and Technology Management, 2(3), 331–347.
Hirst, Giles, Daan van Knippenberg, and Jing Zhou (2009), “A Cross-Level Perspective on Employee Creativity: Goal Orientation, Team Learning Behavior, and Individual Creativity,” Academy of Management Journal, 52(2), 280–293.
Holyoak, Keith J., and Paul Thagard (1989), “Analogical Mapping by Constraint Satisfaction,” Cognitive Science, 13(3), 295–355.
Holyoak, Keith J., and Paul Thagard (1997), “The Analogical Mind,” The American Psychologist, 52(1), 35–44.
James, Lois A., and Lawrence R. James (1989), “Integrating Work Environment Perceptions: Explorations into the Measurement of Meaning,” Journal of Applied Psychology, 74(5), 739–751.
Kalogerakis, Katharina, Christian Lüthje, and Cornelius Herstatt (2010), “Developing Innovations Based on Analogies: Experience from Design and Engineering Consultants,” Journal of Product Innovation Management, 27(3), 418–436.
Karau, Steven J., and Kipling D. Williams (1993), “Social Loafing: A Meta-Analytic Review and Theoretical Integration,” Journal of Personality and Social Psychology, 65(4), 681–706.
Kerr, Norbert L., and R. Scott Tindale (2004), “Group Performance and Decision Making,” Annual Review of Psychology, 55, 623–655.
Kirkman, Bradley L., and Benson Rosen (1999), “Beyond Self-Management: Antecedents and Consequences of Team Empowerment,” The Academy of Management Journal, 42(1), 58–74.
Kirton, Michael (1976), “Adaptors and Innovators: A Description and Measure,” Journal of Applied Psychology, 61(5), 622–629.
Lamm, Helmut, and Gisela Trommsdorff (1973), “Group versus Individual Performance on Tasks Requiring Ideational Proficiency (Brainstorming): A Review,” European Journal of Social Psychology, 3(4), 361–388.
Lang, Josephine Chinying, and Chay Hoon Lee (2010), “Workplace Humor and Organizational Creativity,” The International Journal of Human Resource Management, 21(1), 46–60.
LeBoutillier, Nicholas, and David F. Marks (2003), “Mental Imagery and Creativity: A Meta-Analytic Review Study,” British Journal of Psychology, 94(Part 1), 29–44.
Liao, Hui, Dong Liu, and Raymond Loi (2010), “Looking at Both Sides of the Social Exchange Coin: A Social Cognitive Perspective on the Joint Effects of Relationship Quality and Differentiation on Creativity,” Academy of Management Journal, 53(5), 1090–1109.
Litchfield, Robert C. (2008), “Brainstorming Reconsidered: A Goal-Based View,” Academy of Management Review, 33(3), 649–668.
Litchfield, Robert C. (2009), “Brainstorming Rules as Assigned Goals: Does Brainstorming Really Improve Idea Quantity?,” Motivation and Emotion, 33(1), 25–31.
Ma, Hsen-Hsing (2009), “The Effect Size of Variables Associated with Creativity: A Meta-Analysis,” Creativity Research Journal, 21(1), 30–42.
MacCrimmon, Kenneth R, and Christian Wagner (1994), “Stimulating Ideas through Creativity Software,” Management Science, 40(11), 1514–1532.
MacInnis, Deborah J., and Linda L. Price (1987), “The Role of Imagery in Information Processing: Review and extensions,” Journal of Consumer Research, 13(1), 473–491.
Madjar, Nora, Greg R. Oldham, and Michael G. Pratt (2002), “There’s No Place Like Home? The Contributions of Work and Nonwork Creativity Support to Employees’ Creative Performance,” Academy of Management Journal, 45(4), 757–767.
Maginn, Barbara K., and Richard J. Harris (1980), “Effects of Anticipated Evaluation on Individual Brainstorming Performance,” Journal of Applied Psychology, 65(2), 219–225.
Mainemelis, Babis (2005), “An Empirical Examination of Timeless and Creativity,” in Academy of Management Meeting, 1–44.
Mainemelis, Charalampos (2001), “When the Muse Takes It All: A Model for the Experience of Timelessness in Organizations,” Academy of Management Review, 26(4), 548–565.
Mann, Darrell (2001), “An Introduction to TRIZ: The Theory of Inventive Problem Solving,” Creativity & Innovation Management, 10(2), 123–125.
Meadow, Arnold, Sidney J. Parnes, and Hayne Reese (1959), “Influence of Brainstorming Instructions and Problem Sequence on a Creative Problem Solving Test,” Journal of Applied Psychology, 43(6), 413–416.
Moorman, Christine (1995), “Organizational Market Information Processes: Cultural Antecedents and New Product Outcomes,” Journal of Marketing Research, 32(3), 318–335.
Mullen, Brian, Craig Johnson, and Eduardo Salas (1991), “Productivity Loss in Brainstorming Groups: A Meta-Analytic Integration,” Basic and Applied Social Psychology, 12(1), 3–23.
Oldham, Greg R., and Anne Cummings (1996), “Employee Creativity: Personal and Contextual Factors at Work,” Academy of Management Journal, 39(3), 607–634.
Osborn, Alex F. (1957), Applied Imagination, New York, NY: Scribner.
Oswick, Cliff, Peter Fleming, and Gerard Hanlon (2011), “From Borrowing to Blending: Rethinking the Process of Organizational Theory Building,” Academy of Management Review, 36(2), 318–337.
Oswick, Cliff, Tom Keenoy, and David Grant (2002), “Metaphor and Analogical Reasoning in Organization Theory: Beyond Orthodoxy,” Academy of Management Review, 27(2), 294–303.
Ouchi, William G. (1979), “A Conceptual Framework for the Design of Organizational Control Mechanisms,” Management Science, 25(9), 833–848.
Parnes, Sidney J., and Arnold Meadow (1969), “Effects of ‘Brainstorming’ Instructions on Creative Problem Solving by Trained and Untrained Subjects,” Journal of Educational Psychology, 50(4), 171–176.
Paulus, Paul B., and Mary T. Dzindolet (1993), “Social Influence Processes in Group Brainstorming,” Journal of Personality and Social Psychology, 64(4), 575–586.
Paulus, Paul B., Mary T. Dzindolet, George Poletes, and L. Mabel Camacho (1993), “Perception of Performance in Group Brainstorming: The Illusion of Group Productivity,” Personality and Social Psychology Bulletin, 19(1), 78–89.
Paulus, Paul B., Toshihiko Nakui, Vicky L. Putman, and Vincent R. Brown (2006), “Effects of Task Instructions and Brief Breaks on Brainstorming,” Group Dynamics: Theory, Research, and Practice, 10(3), 206–219.
Paulus, Paul B., and Huei-Chuan Yang (2000), “Idea Generation in Groups: A Basis for Creativity in Organizations,” Organizational Behavior and Human Decision Processes, 82(1), 76–87.
Perry-Smith, Jill E. (2006), “Social Yet Creative: The Role of Social Relationships in Facilitating Individual Creativity, “Academy of Management Journal, 49(1), 85–101.
Perry-Smith, Jill E., and Christina E. Shalley (2003), “The Social Side of Creativity: A Static and Dynamic Social Network Perspective,” The Academy of Management Review, 28(1), 89–106.
Pinsonneault, Alain, Henri Barki, R. Brent Gallupe, and Norberto Hoppen (1999), “Electronic Brainstorming: The Illusion of Productivity,” Information Systems, 10(2), 110–134.
Potter, Richard E., and Pierre Balthazard (2004), “The Role of Individual Memory and Attention Processes during Electronic Brainstorming,” Management Information Systems Quarterly, 28(4), 621–643.
Pulfrey, Caroline, Céline Darnon, and Fabrizio Butera (2013), “Autonomy and Task Performance: Explaining the Impact of Grades on Intrinsic Motivation,” Journal of Educational Psychology, 105(1), 39–57.
Rasulzada, Farida, and Ingrid Dackert (2009), “Organizational Creativity and Innovation in Relation to Psychological Well-Being and Organizational Factors,” Creativity Research Journal, 21(2–3), 191–198.
Rice, Gillian (2006), “Individual Values, Organizational Context, and Self-Perceptions of Employee Creativity: Evidence from Egyptian Organizations,” Journal of Business Research, 59(2), 233–241.
Ruback, Barry R., James M. Dabbs, and Charles H. Hopper (1984), “The Process of Brainstorming: An Analysis with Individual and Group Vocal Parameters,” Journal of Personality and Social Psychology, 47(3), 558–567.
Sagiv, Lilach, Sharon Arieli, Jacob Goldenberg, and Ayalla Goldschmidt (2010), “Structure and Freedom in Creativity: The Interplay between Externally Imposed Structure and Personal Cognitive Style,” Journal of Organizational Behavior, 31(8), 1086–1110.
Schwartz, Shalom H. (1994), “Are There Universal Aspects in the Structure and Contents of Human Values?” Journal of Social Issues, 50(4), 19–45.
Scott, Ginamarie, Lyle E. Leritz, and Michael D. Mumford (2004), “The Effectiveness of Creativity Training: A Quantitative Review,” Creativity Research Journal, 16(4), 361–388.
Scott, Susanne G., and Reginald A. Bruce (1994), “Determinants of Innovative Behavior: A Path Model of Individual Innovation in the Workplace,” Academy of Management Journal, 37(3), 580–607.
Shalley, Christina E. (1991), “Effects of Productivity Goals, Creativity Goals, and Personal Discretion on Individual Creativity,” Journal of Applied Psychology, 76(2), 179–185.
Shalley, Christina E. (1995), “Effects of Coaction, Expected Evaluation, and Goal Setting on Creativity and Productivity,” Academy of Management Journal, 38(2), 483–503.
Shalley, Christina E., and Lucy L. Gilson (2004), “What Leaders Need to Know: A Review of Social and Contextual Factors That Can Foster or Hinder Creativity,” The Leadership Quarterly, 15(1), 33–53.
Shalley, Christina E., and Jill E. Perry-Smith (2001), “Effects of Social-Psychological Factors on Creative Performance: The Role of Informational and Controlling Expected Evaluation and Modeling Experience,” Organizational Behavior and Human Decision Processes, 84(1), 1–22.
Shalley, Christina E., and Jing Zhou (2008), “Organizational Creativity Research: A Historical Overview,” in Christina E. Shalley and Jing Zhou (Eds.), Handbook of Organizational Creativity, New York and London: Lawrence Erlbaum Associates, 3–31.
Shalley, Christina E., Jing Zhou, and Greg R. Oldham (2004), “The Effects of Personal and Contextual Characteristics on Creativity: Where Should We Go from Here?,” Journal of Management, 30(6), 933–958.
Shin, Shung J., Tae-Yeol Kim, Jeong-Yeon Lee, and Lin Bian (2012), “Cognitive Team Diversity and Individual Team Member Creativity: A Cross-Level Interaction,” Academy of Management Journal, 55(1), 197–212.
Shin, ShungJae, and Jing Zhou (2003), “Transformational Leadership, Conservation, and Creativity: Evidence from Korea,” Academy of Management Journal, 46(6), 703–714.
Sonenshein, Scott (2014), “How Organizations Foster the Creative Use of Resources,” Academy of Management Journal, 57(3), 814–848.
Street, Warren R. (1974), “Brainstorming by Individuals, Coacting and Interacting Groups,” Journal of Applied Psychology, 59(4), 433–436.
Sundgren, Mats, Elof Dimena, Jan-Eric Gustafsson, and Marcus Selart (2005), “Drivers of Organizational Creativity: A Path Model of Creative Climate in Pharmaceutical R&D,” R&D Management, 35(4), 359–374.
Sutton, Robert I., and Andrew Hargadon (1996), “Brainstorming Groups in Context: Effectiveness in a Product Design Firm,” Administrative Science Quarterly, 41(4), 685–718.
Taggar, Simon (2002), “Individual Creativity and Group Ability to Utilize Individual Creative Resources: A Multilevel Model,” Academy of Management Journal, 45(2), 315–30.
Taylor, Donald W., Paul C. Berry, and Clifford H. Block (1958), “Does Group Participation When Using Brainstorming Facilitate or Inhibit Creative Thinking?,” Administrative Science Quarterly, 3(1), 23–47.
Tierney, Pamela, and Steven M. Farmer (2002), “Creative Self-Efficacy: Its Potential Antecedents and Relationship to Creative Performance,” Academy of Management Journal, 45(6), 1137–1148.
Tierney, Pamela, Steven M. Farmer, and George B. Graen (1999), “An Examination of Leadership and Employee Creativity: The Relevance of Traits and Relationships,” Personnel Psychology, 52(3), 591–620.
Toubia, Olivier (2006), “Idea Generation, Creativity, and Incentives,” Marketing Science, 25(5), 411–425.
Toubia, Olivier, and Laurent Florès (2007), “Adaptive Idea Screening Using Consumers,” Marketing Science, 26(3), 342–360.
Unsworth, Kerrie (2001), “Unpacking Creativity,” Academy of Management Review, 26(2), 289–297.
Weisskopf-Joelson, Edith, and Thomas Stephan Eliseo (1961), “An Experimental Study of the Effectiveness of Brainstorming,” Journal of Applied Psychology, 45(1), 45–49.
Woodman, Richard W., John E. Sawyer, and Ricky W. Griffin (1993), “Toward a Theory of Organizational Creativity,” Academy of Management Review, 18(2), 293–321.
Wu, Cindy, Jeffery S. McMullen, Mitchell J. Neubert, and Xiang Yi (2008), “The Influence of Leader Regulatory Focus on Employee Creativity,” Journal of Business Venturing, 23(5), 587–602.
Yang, Haiyang, Amitava Chattopadhyay, Kuangjie Zhang, and Darren W. Dahl (2012), “Unconscious Creativity: When Can Unconscious Thought Outperform Conscious Thought?,” Journal of Consumer Psychology, 22(4), 573–581.
Yuan, Feirong, and Richard W. Woodman (2010), “Innovative Behavior in the Workplace: The Role of Performance and Image Outcome Expectations,” Academy of Management Journal, 53(2), 323–342.
Zhang, Xiaomeng, and Kathryn M. Bartol (2010), “Linking Empowering Leadership and Employee Creativity: The Influence of Psychological Empowerment, Intrinsic Motivation, and Creative Process Engagement,” Academy of Management Journal, 53(1), 107–128.
Zhang, Yiwen, Jeffery A. LePine, Brooke R. Buckman, and Feng Wei (2014), “It’s Not Fair… Or Is It? The Role of Justice and Leadership in Explaining Work StressorJob Performance Relationships,” Academy of Management Journal, 57(3), 675–697.
Zhou, Jing (1998), “Feedback Valence, Feedback Style, Task Autonomy, and Achievement Orientation: Interactive Effects on Creative Performance,” Journal of Applied Psychology, 83(2), 261–276.
Zhou, Jing (2003), “When the Presence of Creative Coworkers Is Related to Creativity: Role of Supervisor Close Monitoring, Developmental Feedback, and Creative Personality,” Journal of Applied Psychology, 88(3), 413–422.
Zhou, Jing, and Jennifer M. George (2001), “When Job Dissatisfaction Leads to Creativity: Encouraging the Expression of Voice,” Academy of Management Journal, 44(4), 682–96.
Zhou, Jing, and Greg R. Oldham (2001), “Enhancing Creative Performance: Effects of Expected Developmental Assessment Strategies and Creative Personality,” Journal of Creative Behavior, 35(3), 151–167.
Zhou, Jing, and Christina E. Shalley (2003), “Research on Employee Creativity: A Critical Review and Directions for Future Research,” Research in Personnel and Human Resources Management, 22, 165–217.
Zhou, Jing, Shung Jae Shin, Daniel J. Brass, Jaepil Choi, and Zhi-Xue Zhang (2009), “Social Networks, Personal Values, and Creativity: Evidence for Curvilinear and Interaction Effects,” Journal of Applied Psychology, 94(6), 1544–1552.
Zhou, Jing, and Yanjie Su (2010), “A Missing Piece of the Puzzle: The Organizational Context in Cultural Patterns of Creativity,” Management and Organization Review, 6(3), 391–413.
Author information
Authors and Affiliations
Copyright information
© 2016 Hubert Gatignon, David Gotteland and Christophe Haon
About this chapter
Cite this chapter
Gatignon, H., Gotteland, D., Haon, C. (2016). Fostering Creativity in the Organization. In: Making Innovation Last: Volume 2. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-137-57264-6_3
Download citation
DOI: https://doi.org/10.1007/978-1-137-57264-6_3
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-56543-6
Online ISBN: 978-1-137-57264-6
eBook Packages: Business and ManagementBusiness and Management (R0)