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When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
Dale Carnegie (1888–1955)
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Yiannas, F. (2009). Communicating Food Safety Effectively. In: Food Safety Culture. Food Microbiology and Food Safety. Springer, New York, NY. https://doi.org/10.1007/978-0-387-72867-4_6
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DOI: https://doi.org/10.1007/978-0-387-72867-4_6
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