Abstract
This chapter aims to consider the National Health Service (NHS) in Scotland (NHSiS) from a knowledge management (KM) perspective and describe some of the issues, advances, and successes. It begins with some background information on the NHSiS. There follows a discussion on the advances made in terms of developing the NHSiS as a knowledge-based organization, based on some models from the KM literature. Finally, there is a case study: the National Pathways Project, giving an example of KM in practice.
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References
Knowledge Services Group NHS Education for Scotland. From knowing to doing: transforming knowledge into practice in NHS Scotland implementation plan 2005–2008; in draft, 2006.
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© 2007 Springer Science+Business Media, LLC
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Harding, O., Wales, A. (2007). Knowledge Management and the National Health Service in Scotland. In: Bali, R.K., Dwivedi, A.N. (eds) Healthcare Knowledge Management. Health Informatics. Springer, New York, NY. https://doi.org/10.1007/978-0-387-49009-0_14
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DOI: https://doi.org/10.1007/978-0-387-49009-0_14
Publisher Name: Springer, New York, NY
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