Abstract
In this paper, we discuss conceptualizations of the relationship between IT and organizational issues. To move beyond an “IT enables/constrains” position, we argue that it is necessary to take the specifics of an information system (IS) more seriously. A theoretical framework called actor-network theory from social studies of science and technology is presented as promising in this regard. With respect to new organizational forms, the class of ISs which needs closer scrutiny is information infrastructures (INIs). They have characteristics which distinguish them from other ISs, namely the role and pattern of diffusion of standards. These standards are neither ready-made nor neutral: they inscribe organizational behavior deeply within their “technical” details. Diffusion and adoption of standards depart from other kinds of ISs by requiring the coordination of the surrounding actors, institutional arrangements and work practices.
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Keywords
- Organizational Form
- Structuration Theory
- Institutional Arrangement
- Heterogeneous Network
- Information Infrastructure
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Monteiro, E., Hanseth, O. (1996). Social Shaping of Information Infrastructure: On Being Specific about the Technology. In: Orlikowski, W.J., Walsham, G., Jones, M.R., Degross, J.I. (eds) Information Technology and Changes in Organizational Work. IFIP Advances in Information and Communication Technology. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-34872-8_20
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