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Operator Errors and Their Causes

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Book cover Computer Safety, Reliability and Security (SAFECOMP 1998)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 1516))

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Abstract

The normative model of operator behaviour constitutes the framework for the description of typical operator errors (i.e. deviations from the norm) and their causes. The normative model of operator behaviour will be based on the decision under risk. By this the methods of technical risk assessment, economic decision theory and psychology can be utilised in the assessment of operator behaviour. This view on operator errors is basically a technical one. The notion of operator error does not imply who is to blame for it. The normative model is meant to serve as a basis for an analysis of operator errors by means of psychological experiments, and the formulation of guidelines for the design of man-machine communication and user interfaces.

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Author information

Authors and Affiliations

  1. Fachhochschule Fulda, Fachbereich Elektrotechnik, Marquardstra\e 35, D-36039, Fulda, Germany

    Timm Grams

Authors
  1. Timm Grams
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Editor information

Editors and Affiliations

  1. Fachbereich Angewandte Informatik, Fachhochschule Fulda, Postfach 12 69, D-36012, Fulda, Germany

    Wolfgang Ehrenberger

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© 1998 Springer-Verlag Berlin Heidelberg Berlin Heidelberg

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Grams, T. (1998). Operator Errors and Their Causes. In: Ehrenberger, W. (eds) Computer Safety, Reliability and Security. SAFECOMP 1998. Lecture Notes in Computer Science, vol 1516. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-49646-7_7

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  • DOI: https://doi.org/10.1007/3-540-49646-7_7

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-65110-9

  • Online ISBN: 978-3-540-49646-5

  • eBook Packages: Springer Book Archive

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