Skip to main content

Culture and Communication

  • Chapter
Outsourcing to India
  • 1332 Accesses

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 54.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Charles L. Gay and James Essinger, Inside Outsourcing, Nicholas Brealey Publishing (2000)

    Google Scholar 

  2. Mark Ballard, Outsourcing: West meets East, Computer Weekly March 25 2003

    Google Scholar 

  3. Mary Clarkson, Developing IT Staff: A Practical Approach, Springer Verlag (2001)

    Google Scholar 

  4. Elke Anderson, Ask no questions, I'll tell no lies, Call Centre Focus, July/August 2003

    Google Scholar 

  5. Mark Kobayashi-Hillary, Confronting a Cultural Issue, Computing March 27 2003

    Google Scholar 

  6. Richard D. Lewis, When Cultures Collide, Nicholas Brealey Publishing (2002)

    Google Scholar 

  7. Tim Bond, Telephone interview with the author, July 25 2003

    Google Scholar 

  8. Richard D. Lewis, Telephone interview with the author (refers back to interview in 2001), July 30 2003

    Google Scholar 

  9. Alan Roland, In Search of Self in India and Japan, Princeton University Press (1988)

    Google Scholar 

  10. G.D. Sharma, Management and the Indian Ethos, Rupa (2001)

    Google Scholar 

  11. Arun Maira, Shaping the future. Aspirational leadership in India and beyond, John Wiley & Sons Asia Ltd. (2002)

    Google Scholar 

  12. David A. Ricks, Blunders in International Business, Blackwell (1999)

    Google Scholar 

  13. Psycho-Pathology of Globalisation and the Indian Surrender by S.K. Chakraborty, Editors Frank-Jürgen Richter and Parthsarathi Banerjee, The Knowledge Economy in India, Palgrave Macmillan (2003)

    Google Scholar 

  14. Stephen P. Robbins, Organisational Behaviour 9th edition, Prentice Hall (2001)

    Google Scholar 

  15. Balaji Parthasarathy, Telephone interview with the author, October 9 2002

    Google Scholar 

  16. Patrice Hervé, Personal interview with the author, October 10 2002

    Google Scholar 

  17. Darcy Wiborg Weber, Staying Afloat Abroad, IT Strategy, Summer 2003

    Google Scholar 

  18. Sharu Rangenekar, In the Wonderland of Indian Managers, Vikas (2001)

    Google Scholar 

  19. Social Dialogue at the Enterprise Level by A Sivananthiran, Editors A.S. Oberai, A. Sivananthiran and C.S. Venkata Ratnam, Promoting Harmonious Labour Relations in India, International Labour Organisation www.ilo.org (2001)

    Google Scholar 

  20. Gary Luck, Triumph over Complexity, Training Magazine, June 2003

    Google Scholar 

  21. S. Krishna, Sundeep Sahay and Geoff Walsham, Managing Cross-Cultural Issues in Global Software Outsourcing, Communications of the Association for Computing Machinery (2003)

    Google Scholar 

  22. AFP/Yahoo! News, Don't burp, hold your drinks properly, groomers tell Indian code writers, July 13 2003

    Google Scholar 

  23. Karen Williams, Telephone interview with the author, July 29 2003

    Google Scholar 

Download references

Rights and permissions

Reprints and permissions

Copyright information

© 2005 Springer-Verlag Berlin · Heidelberg

About this chapter

Cite this chapter

(2005). Culture and Communication. In: Outsourcing to India. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-24794-7_21

Download citation

Publish with us

Policies and ethics