Skip to main content

Understanding the Information Search Process within a Tourism Domain-specific Search Engine

  • Conference paper
Information and Communication Technologies in Tourism 2005
  • 1091 Accesses

Abstract

Information search is one of the most common tasks users are performing on the Internet. Especially search engines provide tools to support the user's search process. Continuous improvement of the search engine to provide better results for users is a constant goal. But to do this it's also important understanding the users and their search patterns as well as their needs. This paper gives an overview on different information search patterns within the domain-specific search engine visiteuropeancities.com and implications of the results.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Berendt, B., Spiliopoulou, M. (2000). Analysis of navigation behaviour in web sites integrating multiple information systems. The VLDB Journal 9: 56–75.

    Article  Google Scholar 

  • Fesenmaier, D., Jeng, J. (2000). Assessing structure in the pleasure trip planning process. Tourism Analysis 5: 13–27.

    Google Scholar 

  • Fodness, D., Murray, B. (1997). Tourist information search. Annals of Tourism Research 24: 503–523.

    Article  Google Scholar 

  • Fodness, D., Murray, B. (1998). A typology of tourist information search strategies. Journal of Travel Research 37: 108–119.

    Article  Google Scholar 

  • Fodness, D., Murray, B. (1999). A model of tourist information search behaviour. Journal of Travel Research 37: 220–230.

    Article  Google Scholar 

  • Grabler, K., Zins, A. (2002). Vacation Trip Decision Styles as Basis for an Automated Recommendation System: Lessons from Observational Studies. In: Wöber, K., Frew, A., Hitz, M. (eds.) Proceedings of the International Conference on Information and Communication Technologies,. Innsbruck, Austria.

    Google Scholar 

  • Gursoy, D., McCleary, K. (2004). An integrative model of tourists' information search behaviour. Annals of Tourism Research 31(2): 353–373.

    Article  Google Scholar 

  • He, D., Goker, A., Harper, D. (2002). Combining evidence for automatic Web session identification. Information Processing and Management 38(5): 727–742.

    Article  Google Scholar 

  • Huang, A. (2003). Effects of multimedia on document browsing and navigation: an exploratory empirical investigation. Information & Management 41(2): 189–198.

    Article  Google Scholar 

  • Jansen, B., Spink, A., Saracevic, T. (2000). Real Life, Real Users, and Real Needs: A Study and Analysis of User Queries on the Web. Information Processing and Management 36(2): 207–227.

    Article  Google Scholar 

  • Jeng, J., Fesenmaier, D. (2002). Conceptualizing the travel decision-making hierarchy: A review of recent developments. Tourism Analysis 7: 15–32.

    Article  Google Scholar 

  • Liaw, S.-S., Huang, H.-M. (2003). An investigation of user attitudes toward search engines as an information retrieval tool. Computers in Human Behavior 19: 751–765.

    Article  Google Scholar 

  • Ozmutlu, S., Spink, A., Ozmutlu, H. (2003a). A study of multitasking Web search. In: IEEE ITCC Proceedings of the International Conference on Information Technology: Coding and Computing. Las Vegas: 145–149.

    Google Scholar 

  • Ozmutlu, S., Spink, A., Ozmutlu, H. (2003b). A day in life of Web searching: an exploratory study. Information Processing and Management. 40(2): 319–345.

    Article  Google Scholar 

  • Ozmutlu, H., Cavdur, F. (2004). Application of automatic topic identification on Excite Web search engine logs. Information Processing and Management. Article in Press.

    Google Scholar 

  • Öörni, A., Klein, S. (2003). Electronic Travel Markets: Elusive Effects on Consumers' Search Behaviour. In: Information and Communication Technologies in Tourism, Helsinki. Springer, 2003.

    Google Scholar 

  • Rose, D., Levinson, D. (2004). Understanding User Goals in Web Search. Proeceedings of the International Conference on WWW 2004. New York, USA.

    Google Scholar 

  • Sawasdchai, N., Poggenpohl, S. (2002). User purposes and Information-seeking Behaviours in Web-based Media: A User-centered Approach to Information Design on Websites. DIS2002: 201–212.

    Google Scholar 

  • Spink, A. (2002). A user-centered approach to evaluating human interaction with web search engines: an exploratory study. Information Processing and Management 38: 401–426.

    Article  MATH  Google Scholar 

  • Vogt, C. & D. Fesenmaier (1998). Expanding the Functional Tourism Information Search Model. Annals of Tourism Research 25(3): 551–578.

    Article  Google Scholar 

  • White, D., Iivonen, M. (2001). Questions as a factor in Web search strategy. Information Processing and Management 37: 721–740.

    Article  Google Scholar 

  • Wöber, K.W., (2003). Evaluation of DMO Web Sites through Interregional Tourism Portals: A European Cities Tourism Case Example. In Frew, A.J., Hitz, M., O'Connor, P. (Eds.) Information and Communication Technologies in Tourism. ENTER 2003 Proceedings of the International Conference on Information and Communication Technologies, Helsinki. Springer: 76–85.

    Google Scholar 

  • Xie, H. (2002). Patterns between interactive intentions and information-seeking strategies. Information Processing and Management 38: 55–77.

    Article  MATH  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2005 Springer-Verlag Wien

About this paper

Cite this paper

Mitsche, N. (2005). Understanding the Information Search Process within a Tourism Domain-specific Search Engine. In: Frew, A.J. (eds) Information and Communication Technologies in Tourism 2005. Springer, Vienna. https://doi.org/10.1007/3-211-27283-6_17

Download citation

  • DOI: https://doi.org/10.1007/3-211-27283-6_17

  • Publisher Name: Springer, Vienna

  • Print ISBN: 978-3-211-24148-6

  • Online ISBN: 978-3-211-27283-1

Publish with us

Policies and ethics