Skip to main content

Assessing the Intangible Value of G2G Endeavours

  • Conference paper
Electronic Government (EGOV 2006)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 4084))

Included in the following conference series:

Abstract

This paper was elaborated in order to measure the variation of the intellectual capital in public organisations involved in Government-to-Government (G2G) endeavours. Consequently, this study aims to assess the intangible outcomes of G2G projects within Public Administration. A heuristic frame was then developed to evaluate the impact of G2G endeavours on the components of the intellectual capital of a public agency. Applying this heuristic frame to thirty G2G endeavours in Brazil, it was concluded that a successful G2G undertaking has a positive impact on the intellectual capital of a public agency associated with it. Lastly, in addition to the research limitations, some conclusions and recommendations are set forth for public managers, practitioners and academics, so as to allow them to grasp the potential of using the intellectual capital theory to assess e-government initiatives.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Davenport, T.H., Short, J.E.: The New Industrial Engineering: Information Technology and Business Process Redesign. Sloan Management Review, Summer, 11–27 (1990)

    Google Scholar 

  2. Venkatraman, N.: IT-Enabled Business Transformation: From Automation to Business Scope Redefinition. Sloan Management Review 35(2), 73–87 (1994)

    Google Scholar 

  3. Lenk, K., Traunmüller, R.: Broadening the Concept of Electronic Government. In: Prins, J.E.J. (ed.) De-signing E-Government, pp. 63–74. Kluwer Law International, Dordrecht (2001)

    Google Scholar 

  4. Hayek, F.: The Use of Knowledge in Society. The American Economic Review 35(4) (September 1945)

    Google Scholar 

  5. Drucker, P.: From Capitalism to Knowledge Society, Post-Capitalism Society. Harper-Collins Publishers, Inc. (1993)

    Google Scholar 

  6. Roos, J., Roos, G., Dragonetti, N., Edvinsson, L.: Intellectual Capital. Macmillan Business, Basingstoke (1997)

    Google Scholar 

  7. Sveiby, K.E.: The New Organisational Wealth. Berret-Koehler Publishers, Inc. (1997); Edvinsson, L., Malone, M.: Intellectual Capital. HarperBusiness (1997)

    Google Scholar 

  8. Davenport, T.H., Prusak, L.: Working Knowledge. Harvard Business School Press, Boston (1998)

    Google Scholar 

  9. Kaplan, R., Norton, D.: The Balance Scorecard. Harvard Business School Press, Boston (1997)

    Google Scholar 

  10. Andersen, A.: The Economist Intelligence Unit: The Valuation of Intangible Assets, Special Report No. P254 (1992)

    Google Scholar 

  11. Sharma, S.K.: Assessing e-Government Implementations. Electronic Government: An International Journal 1(2), 198–212 (2004)

    Article  Google Scholar 

  12. Kaufmann, Schneider: Intangibles: A Synthesis of Current Research. Journal of Intellectual Capital 5(3), 366–388 (2004)

    Article  Google Scholar 

  13. Rastogi, P.N.: The Nature and Role of IC - Rethinking the Process of Value Creation and Sustained Enterprise Growth. Journal of Intellectual Capital 4(2), 227–248 (2003)

    Article  Google Scholar 

  14. Petty, R., Guthrie, J.: Intellectual Capital Literature Review - Measurement, Reporting and Management. Journal of Intellectual Capital 1(2), 155–176 (2002)

    Article  Google Scholar 

  15. Stewart, T.A.: Intellectual Capital, Doubleday/Currency (1997)

    Google Scholar 

  16. Ordonez de Pablo, P.: Intellectual Capital Reporting in Spain: A Comparative Review. Journal of Intellectual Capital 4(1), 61–81 (2003)

    Article  Google Scholar 

  17. Tobin, J.: A General Equilibrium Approach to Monetary Theory. Journal of Money, Credit and Banking I, 15–29 (1969)

    Article  Google Scholar 

  18. Hussi, T., Ahonen, G.: Managing Intangible Assets – a question of integration and delicate balance. Journal of Intellectual Capital 3(3), 277–286 (2002)

    Article  Google Scholar 

  19. Cinca, C.S., Molinero, C.M., Queiroz, A.B.: The Measurement of Intangibles Assets in Public Sector Using Scaling Techniques. Journal of Intellectual Capital 4(2), 249–275 (2003)

    Article  Google Scholar 

  20. Dragonetti, N.C., Roos, G.: La evaluacin de Ausindustry y el business network programe: una perspectiva desde el capital intelectual. Boletn de Estudios Econmicos LIII(164) (August 1998)

    Google Scholar 

  21. Bontis, N.: National Intellectual Capital Index: A United Nations Initiative for the Arab Region. Journal of Intellectual Capital 5(1), 13–39 (2004)

    Article  Google Scholar 

  22. Joia, L.A.: Using Intellectual Capital to Evaluate Educational Technology Projects. Journal of Intellectual Capital 1(4), 341–356 (2000)

    Article  Google Scholar 

  23. Senz, J.: Human Capital Indicators, Business Performance and Market-to-Book Ratio. Journal of Intellectual Capital 6(3), 374–384 (2005)

    Article  Google Scholar 

  24. Joia, L.A., Zamot, F.S.: Internet-Based Reverse Auctions by the Brazilian Government. The Electronic Journal of Information Systems in Developing Countries (9), 1–12 (2002), http://www.ejisdc.org/

    Google Scholar 

  25. Ballantine, J.A., Cunningham, N.: Analysing Performance Information Needs. In: Heeks, R. (ed.) Reinventing Government in the Information Age, pp. 331–349. Routledge, London (1999)

    Google Scholar 

  26. Checkland, P.B., Forbes, P., Martin, S.: Techniques in Soft Systems Practice. Part 3: Monitoring and Control in Conceptual Models and in Evaluation Studies. Journal of Applied Systems 17, 29–37 (1990)

    Google Scholar 

  27. Checkland, P.B.: Systems Thinking, Systems Practice. John Wiley, Chichester (1981)

    Google Scholar 

  28. Campos, A.M.: Accountability: Quando poderemos traduzila para o portugus? Revista de Administrao Pblica 24(2), 30–50 (1990)

    MathSciNet  Google Scholar 

  29. Powell, W.W., Koput, K.W., Smith-Doerr, L.: Inter-organizational Collaboration and the Locus of Innovation: Networks of Learning in Biotechnology. Administrative Science Quarterly 41(1), 116–145 (1996)

    Article  Google Scholar 

  30. Zack, M.H., Serino, M.: Knowledge Management and Collaboration Technologies. In: Smith, D.E. (ed.) Knowledge, Groupware and the Internet, pp. 303–315. Butterworth- Heinemann, Butterworths (2000); Fountain J. E. : Building the Virtual State. Brooking Institution Press, Washington (2001)

    Google Scholar 

  31. Nooteboom, B.: Inter-Firm Alliance: Analysis and Design. Routledge, London (1999); Koivisto, T., Ahmaniemi, R.: Verkostoperustainen Yrityskäytäntöjen Kehittäminen, Edita, Helsinki (2001)

    Book  Google Scholar 

  32. Haeckel, S., Nolan, R.: Managing by Wire. Harvard Business Review, 122–132 (September- October, 1993)

    Google Scholar 

  33. Klein, D.: The Strategic Management of Intellectual Capital: An Introduction. In: Klein, D. (ed.) The Strategic Management of Intellectual Capital, pp. 1–7. Butterworth- Heinemann, Butterworths (1998)

    Google Scholar 

  34. Winter, S.: Knowledge and Competence as Strategic Assets. In: Klein, D. (ed.) The Strategic Management of Intellectual Capital, pp. 165–187. Butterworth-Heinemann, Butterworths (1998)

    Google Scholar 

  35. Kannan, G., Aulbur, W.G.: Intellectual Capital: Measurement Effectiveness. Journal of Intellectual Capital 5(3), 389–413 (2004)

    Article  Google Scholar 

  36. Lau, E.: Principaux Enjeux de l’Administration Electronique dans le Pays Membres de l’OCDE. Revue Franaise d’Administration Publique, Ecole Nationale d’Administration 110, 225–244 (2004)

    Article  Google Scholar 

  37. Luhman, N.: Social Systems. Stanford University Press, Stanford (1995)

    Google Scholar 

  38. Stahle, P.: Supporting a System’s Capacity for Self-Renewal, Yliopistopaino, Helsinki (1998)

    Google Scholar 

  39. Stahle, P., Stahle, S., Pöyhönen, A.: Analyzing Dynamic Intellectual Capital: System-Based Theory and Application. Lappeenranta University of Technology, Lappeenranta (2003)

    Google Scholar 

  40. Pöyhönen, A., Smedlund, A.: Assessing Intellectual Capital Creation in Regional Clusters. Journal of Intellectual Capital 5(3), 351–365 (2004)

    Article  Google Scholar 

  41. Dyer, J.H., Singh, H.: The Relational View: Cooperative Strategy and Sources of Interor-ganizational Competitive Advantage. Academy of Management Review 23(4), 660–678 (1998)

    Article  Google Scholar 

  42. Scandura, T.A., Williams, E.A.: Research Methodology in Management: Current Practices, Trends, and Implications for Future Research. Academy of Management Journal 43(6), 1248–1264 (2000)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2006 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Joia, L.A. (2006). Assessing the Intangible Value of G2G Endeavours. In: Wimmer, M.A., Scholl, H.J., Grönlund, Å., Andersen, K.V. (eds) Electronic Government. EGOV 2006. Lecture Notes in Computer Science, vol 4084. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11823100_27

Download citation

  • DOI: https://doi.org/10.1007/11823100_27

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-37686-6

  • Online ISBN: 978-3-540-37687-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics