Abstract
Problems are as old as mankind but a rather young field of science when it comes to categorizing, solving, or even dissolving them. The selection of a problem-solving strategy and the selection of problem-solving tools should match the problem type. Taking these aspects into consideration will not only allow to identify suitable solutions—it will also ensure a high efficiency during the process of problem-solving in general. The authors suggest a suitable model of problem types and reveal a pragmatic process of selecting adequate TRIZ tools. This structured approach is suggested, even though solving complex problems in innovation requires the amplification of creativity and inventiveness and therefore freedom. Some major TRIZ tools are assigned to problem types, not only to satisfy the often cited scientific desire to tackle problems at their correct level but with the major focus on generating a practical guideline for real-world problem-solving.
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Hentschel, C., Czinki, A. (2016). Taming Complex Problems by Systematic Innovation. In: Chechurin, L. (eds) Research and Practice on the Theory of Inventive Problem Solving (TRIZ). Springer, Cham. https://doi.org/10.1007/978-3-319-31782-3_5
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DOI: https://doi.org/10.1007/978-3-319-31782-3_5
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