Abstract
Digitization is transforming previously physical products into holistic product-service systems which open up opportunities for new business models. But to achieve an excellent customer experience with them, a use case-specific configuration of the extensive product-service systems is necessary. One possible approach for the efficient implementation is to modularize the systems. In digital product-service systems, these modules require a holistic view that includes physical and digital resources as well as processes and people. The construct of capability might be a suitable framework to define such modules purpose-based and to manage the configuration. However, capabilities are not sufficiently defined in the literature and are, therefore, hardly ever used in practice. The aim of this paper is to create a common understanding of the term capability in the context of product-service systems with the help of an ontology.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Goerzig, D., Bauernhansl, T.: Enterprise architectures for the digital transformation in small and medium-sized enterprises. Procedia CIRP 67, 540–545 (2018)
Goerzig, D., Karcher, S., Bauernhansl, T.: Capability-based planning of digital innovations in small-and medium-sized enterprises. In: 2019 IEEE 21st Conference on Business Informatics (CBI), pp. 495–503 IEEE (2019)
Wißotzki, M.: Exploring the nature of capability research. In: El-Sheikh, E., Zimmermann, A., Jain, L.C. (eds.) Emerging Trends in the Evolution of Service-Oriented and Enterprise Architectures. ISRL, vol. 111, pp. 179–200. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-40564-3_10
Noy, N.F.: McGuinness DL Ontology development 101: A guide to creating your first ontology. Technical report
Vargo, S.L., Lusch, R.F.: Evolving to a new dominant logic for marketing. J. Mark. 68, 1–17 (2004)
Gassmann, O., Frankenberger, K., Csik, M.: Geschäftsmodelle entwickeln: 55 innovative Konzepte mit dem St. Galler Business Model Navigator, 1. Aufl. Hanser, München (2013)
Böhmann, T., Leimeister, J.M., Möslein, K.: Service-systems-engineering. Wirtschaftsinf 56, 83–90 (2014)
Lusch, R.F., Nambisan, S.: Service innovation: a service-dominant logic perspective. MIS Q. 39, 155–175 (2015)
Oxford University Press. Definition of capability (2021). https://www.lexico.com/definition/capability. Accessed 5 Jan 2021
Merriam-Webster. Definition of capability (2021). https://www.merriam-webster.com/dictionary/capable. Accessed 5 Jan 2021
Ruppenhofer, J., Ellsworth, M., Petruck, M.R.L., et al.: FrameNet Data (2021). https://framenet.icsi.berkeley.edu/fndrupal/frameIndex. Accessed 5 Jan 2021
Jansen, L.: Tun und Können: Ein systematischer Kommentar zu Aristoteles Theorie der Vermögen im neunten Buch der Metaphysik. Springer, Wiesbaden (2016)
Air Force Materiel Command: Capabilities-Based Assessment (CBA) Handbook. Office of Aerospace Studies, Kirtland (2014)
Australian Government, Department of Defense: Defence Capability Development Handbook, Canberra (2012)
US DoD: JCIDS Manual: Manual for the Operation of the Joint Capabilities Integration and Development System (2018)
Bērziša, S., et al.: Capability driven development: an approach to designing digital enterprises. Bus. Inf. Syst. Eng. 57(1), 15–25 (2015). https://doi.org/10.1007/s12599-014-0362-0
Homann, U.: A Business-Oriented Foundation for Service Orientation. Microsoft (2006)
Software Engineering Institute: CMMI für Entwicklung Version 1.3. Carnegie Mellon University, Hanscom (2011)
Müller-Stewens, G., Lechner, C.: Strategisches Management: Wie strategische Initiativen zum Wandel führen. Schäffer-Poeschel, Stuttgart (2011)
Helfat, C.E., Winter, S.G.: Untangling dynamic and operational capabilities: strategy for the (N)ever-changing world. Strat. Mgmt. J. 32, 1243–1250 (2011). https://doi.org/10.1002/smj.955
Wu, S., Melnyk, S., Barbara, F.: Operational capabilities: the secret ingredient. Decis. Sci. 41, 721–754 (2010)
Teece, D.J., Pisano, G., Shuen, A.: Dynamic capabilities and strategic management. Strateg. Manag. J. 18, 509–533 (1997)
Hammerstingl, V.: Steigerung der Rekonfigurationsfähigkeit von Montageanlagen durch Cyber-physische Feldgeräte. Dissertation, Technischen Universität (2019)
Geschäftsstelle Plattform Industrie 4.0: Describing Capabilities of Industrie 4.0 Components. Bundesministerium für Wirtschaft und Energie (BMWi), Berlin (2020)
Perzylo, A., Grothoff, J., Lucio, L., Weser, M., et al.: Capability-based semantic interoperability of manufacturing resources: a BaSys 4.0 perspective. IFAC-PapersOnLine 52, 1590–1596 (2019)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 IFIP International Federation for Information Processing
About this paper
Cite this paper
Görzig, D., Bauernhansl, T. (2021). Service Capability Ontology. In: Dolgui, A., Bernard, A., Lemoine, D., von Cieminski, G., Romero, D. (eds) Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems. APMS 2021. IFIP Advances in Information and Communication Technology, vol 634. Springer, Cham. https://doi.org/10.1007/978-3-030-85914-5_38
Download citation
DOI: https://doi.org/10.1007/978-3-030-85914-5_38
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-85913-8
Online ISBN: 978-3-030-85914-5
eBook Packages: Computer ScienceComputer Science (R0)