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Information Technology and Innovation Trends in Organizations pp 83–90Cite as

The Impact of Using an ERP System on Organizational Processes and Individual Employees

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Abstract

This article reports the results of a research aimed at investigating the impact of an ERP system on organizational processes and individual employees in a public sector organization (Italian Regional Council). Through a qualitative method (Focus Groups – FG) interesting results have come out: system introduction planning, organizational and technical aspects seem to be relevant issues to be addressed in order to improve ERP system’s effectiveness. Through a structured questionnaire, a larger sample of employees will be involved in the second phase, aimed at testing the constructs which emerged with the FG analysis and the relationships among them.

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Acknowledgment

The research has been funded by the Sardinia Regional Council.

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Authors and Affiliations

  1. Department of Ricerche Aziendali, University of Cagliari, Cagliari, Italy

    A. Spano & B. Bellò

Authors
  1. A. Spano
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  2. B. Bellò
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Corresponding author

Correspondence to A. Spano .

Editor information

Editors and Affiliations

  1. Sistemi Informativi (CeRSI), Centro di Ricerca sui, Via G. Alberoni 7, Roma, 00198, Italy

    Alessandro D'Atri

  2. Department of Management, Parthenope University Naples, Via Medina 40, Naples, 80133, Italy

    Maria Ferrara

  3. , College of Business, Florida State University, Academic Way 821, Tallahassee, 32306-1110, USA

    Joey F. George

  4. , CeRSI, LUISS Guido Carli, via Alberoni 7, Roma, 00198, Italy

    Paolo Spagnoletti

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Spano, A., Bellò, B. (2011). The Impact of Using an ERP System on Organizational Processes and Individual Employees. In: D'Atri, A., Ferrara, M., George, J., Spagnoletti, P. (eds) Information Technology and Innovation Trends in Organizations. Physica-Verlag HD. https://doi.org/10.1007/978-3-7908-2632-6_10

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