ABSTRACT
Designing technologies that support the explanation of museum exhibits is a challenging domain. In this paper we develop an innovative approach - providing a robot guide with resources to engage visitors in an interaction about an art exhibit. We draw upon ethnographical fieldwork in an art museum, focusing on how tour guides interrelate talk and visual conduct, specifically how they ask questions of different kinds to engage and involve visitors in lengthy explanations of an exhibit. From this analysis we have developed a robot guide that can coordinate its utterances and body movement to monitor the responses of visitors to these. Detailed analysis of the interaction between the robot and visitors in an art museum suggests that such simple devices derived from the study of human interaction might be useful in engaging visitors in explanations of complex artifacts.
Supplemental Material
- Bennewitz, M., Faber, F., Joho, D., Schreiber, M. and Behnke, S. Towards a humanoid museum guide robot that interacts with multiple persons. In Proc. HUMANOIDS 2005, (2005), pp.418--423.Google ScholarCross Ref
- Goodwin, C. Action and embodiment within situated human interaction. Journal of Pragmatics, 32, (2000), 1489--1522.Google ScholarCross Ref
- Heath, C. and vom Lehn, D. Configuring reception: (Dis-) regarding the 'Spectator' in museums and galleries. Theory, Culture&Society, 21(6), (2004), 43--65.Google Scholar
- Isard, M. and Blake, A. Condensation - conditional density propagation for visual tracking. Computer Vision, 29(1), (1998), 5--28. Google ScholarDigital Library
- Kendon, A. Gesture: Visible action as utterance, Cambridge University Press, (2004).Google ScholarCross Ref
- Kuno, Y., Sadazuka, K., Kawashima, M., Yamazaki, K., Yamazaki, A. and Kuzuoka, H. Museum guide robot based on sociological interaction analysis. In Proc. CHI 2007, ACM press (2007), 1191--1194. Google ScholarDigital Library
- Kuzuoka, H., Pitsch, K., Suzuki, Y., Kawaguchi, I., Yamazaki, K., Yamazaki, A., Kuno, Y., Luff, P. and Heath, C. Effect of pauses and restarts on achieving a state of mutual orientation between a human and a robot. In Proc. CSCW 2008, (2008), 201--204. Google ScholarDigital Library
- Lerner, G.H. Selecting next speaker: the context-sensitive operation of a context-free organization. Language in Society, 32(2), (2003), 177--201.Google ScholarCross Ref
- Matsumoto, Y., Kato, T. and Wada, T. An occlusion robust likelihood integration method for multi-camera people head tracking. In Proc. INSS 2007, (2007), 235--242.Google Scholar
- Mutlu, B., Hodgins, J.K. and Forlizzi, J. A storytelling robot: modeling and evaluation of human-like gaze behavior. In Proc. HUMANOIDS 2006, (2006), 518--523.Google ScholarCross Ref
- Nomura, T., Tasaki, T., Kanda, T., Shiomi, M., Ishiguro, H. and Hagita, N. Questionnaire-based social research on opinions of Japanese visitors for communication robots at an exhibition. AI and Society, 21(1), (2006), 167--183. Google ScholarDigital Library
- Sacks, H., Schegloff, E. and Jefferson, G. A simplest systematics for the organization of turn-taking in conversation. Language, 50(4), (1974), 696--735.Google ScholarCross Ref
- Shiomi, M., Kanda, T., Koizumi, S., Ishiguro, H. and Hagita, N. Group attention control for communication robots with wizard of OZ approach. In Proc. HRI 2007, (2007), 121--128. Google ScholarDigital Library
- Sidner, C.L., Lee, C., Kidd, C.D. and Rich, C. Explorations in engagement for humans and robots. Artificial Intelligence, 166(1), (2005), 140--164. Google ScholarDigital Library
- Thrun, S., Bennewitz, M., Burgard, W., Cremers, A.B., Dellaert, F., Fox, D., Hhnel, D., Lakemeyer, G., Rosenberg, C., Roy, N., Schulte, J., Schulz, D. and Steiner, W. Experiences with two deployed interactive tour-guide robots. In Proc. FSR 1999, (1999).Google Scholar
- Viola, P. and Jones, M. Rapid object detection using a boosted cascade of simple features. In Proc. CVPR 2001, 1, (2001), 511--518.Google ScholarCross Ref
- Yamazaki, A., Yamazaki, K., Kuno, Y., Burdelski, M., Kawashima, M. and Kuzuoka, H. Precision timing in human-robot interaction: coordination of head movement and utterance. In Proc. CHI 2008, ACM press (2008), 131--140. Google ScholarDigital Library
Index Terms
- Revealing Gauguin: engaging visitors in robot guide's explanation in an art museum
Recommendations
Museum guide robot based on sociological interaction analysis
CHI '07: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsWe are currently working on a museum guide robot with an emphasis on "friendly" human-robot interaction displayed through nonverbal behaviors. In this paper, we focus on head gestures during explanations of exhibits. The outline of our research is as ...
Precision timing in human-robot interaction: coordination of head movement and utterance
CHI '08: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsAs research over the last several decades has shown that non-verbal actions such as face and head movement play a crucial role in human interaction, such resources are also likely to play an important role in human-robot interaction. In developing a ...
A techno-sociological solution for designing a museum guide robot: regarding choosing an appropriate visitor
HRI '12: Proceedings of the seventh annual ACM/IEEE international conference on Human-Robot InteractionIn this paper, we present our work designing a robot that explains an exhibit to multiple visitors in a museum setting, based on ethnographic analysis of interactions between expert human guides and visitors. During the ethnographic analysis, we ...
Comments