간호 · 간병통합서비스 병동 간호사의 직무만족도에 영향을 미치는 요인: 공감피로와 공감만족, 의사소통효능감을 중심으로

김경희; 이종은

doi:10.7587/kjrehn.2019.124

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한국재활간호학회
재활간호학회지 학술저널
재활간호학회지 제22권 제2호
2019.12 124 - 133 (10page)
DOI : 10.7587/kjrehn.2019.124

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김경희 (청주의료원)
이종은 (충북대학교)

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이 논문의 연구 히스토리 (2)

2019

간호 · 간병통합서비스 병동 간호사의 직무만족도에 영향을 미치는 요인: 공감피로와 공감만족, 의사소통효능감을 중심으로

김경희 , 이종은 재활간호학회지 2019.12 학술저널

간호·간병통합서비스 병동 간호사의 공감피로, 공감만족 및 의사소통효능감이 직무만족도에 미치는 영향

김경희 ; Kim , Kyoung Hee 간호학과 2019 학위논문

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Purpose: This study aimed to examine the levels of compassion fatigue/satisfaction, communication efficacy, and job satisfaction among integrated nursing and care services (INCS) units, and to analyze the factors affecting their job satisfaction. Methods: This descriptive study was conducted between January 1 and February 15, 2019 with 174 nurses working at INCS units. Data were analyzed using independent t-test, one-way ANOVA, Pearson`s correlation coefficient, and hierarchial multiple regression with SPSS/WIN 23.0. Results: Job satisfaction was significantly different according to age, marital status, monthly income, total clinical career, and job position. Job satisfaction was positively correlated with compassion satisfaction (r=.72, p<.001) and communication efficacy (r=.52, p<.001) and showed a negative correlation with compassion fatigue (r=.-25, p<.001). Factors affecting job satisfaction were compassion satisfaction (β=.61, p<.001) and communication efficacy (β=.18, p=.004). Overall, approximately 58.9% of the variability in job satisfaction was explained by these two variables in this study. Conclusion: Compassion satisfaction has the effect of maintaining an emotional balance in the nurse"s interprofessional relationships. High communication efficacy among professionals in the INCS ward is a necessary factor to increase nurses" job satisfaction. These results suggest that programs to improve compassion satisfaction and communication efficacy are needed to enhance nurses" job satisfaction.

#Communication #Compassion fatigue #Efficacy #Job satisfaction #Nurses #직무만족도 #공감피로 #공감만족 #의사소통효능감 #간호 · 간병통합서비스병동간호사