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  • 學位論文

社群媒體招募訊息對應徵者求職意圖之影響

The Impact of Posting Recruitment Messages on Social Media on Applicants’ Intention

指導教授 : 何怡芳

摘要


「招募」,是企業當中非常重要的一環。然而,隨著網際網路的發達加上智慧型手機的普及,社群媒體隨之興起。由於人們使用社群媒體的比例來越高,企業逐漸在社群媒體中投放招募訊息,與以往不同的招募管道,吸引更多人才。 本研究問卷發放共回收359份問卷,19份無效問卷,340份有效問卷,有效回收率為94.7%;問卷人口分析當中,已就業受訪者為217人,比率為63.8%。 本研究經統計分析結果得到以下結論,第一,企業透過社群媒體運用媒體豐富理論中的高媒體豐富度及回饋性所發出的求職訊息對求職意圖產生正向影響。第二,企業透過社群媒體運用社會臨場感理論中的親密性及互動性所發出的求職訊息對求職意圖產生正向影響。第三,企業透過社群媒體運用工作吸引力所發出的求職訊息對求職意圖產生正向影響。第四,應徵者的態度在媒體豐富理論中的高媒體豐富度及回饋性、社群臨場感理論中的親密性及互動性、工作吸引力與求職意圖當中具中介影響力。第五,社群媒體的信賴度對求職意圖不具有干擾影響。 關鍵字:媒體豐富理論;社群臨場感理論;工作吸引力;社群媒體的信賴度;求職意圖

並列摘要


"Recruitment " is an important part of a corporation. However, with the growth of Internet usage and the popularity of the smart phones, social media has become an important role in our life. Because higher percentage of people use social media, many corporations start to post recruitment messages on social media. They use different ways to get more applicants or to attract more talented people. 359 questionnaires were collected, collected 340 effective samples and 190 ineffective samples, effective recovery rate was 94.7%. Among the interviewees, 217 were employed, with a rate of 63.8%. According to the statistical analysis of the study, the following conclusions were researched. First, according to high media richness and feedback in media richness theory, the corporations sending recruitment messages on social media have positive impacts on applicants' intention. Second, according to intimacy and interactivity in social presence theory, the corporations sending recruitment messages on social media have positive impacts on applicants' intention. Third, the corporations sending recruitment messages on social media use job attraction, which has a positive impact on applicants’ intention. Fourth, the applicants’ attitude would have an intermediary influence among media richness theory, social presence theory, job attraction and applicants’ intention. Fifth, the social media trust would not have an interference effect on applicants' intentions. Key word: Media Richness Theory; Social Presence Theory; Job Attraction; Social Media Trust; Applicants’ Intention

參考文獻


中文參考文獻
1. 莊懿妃, 蔡義清, & 俞洪亮. (2018). 商管研究資料分析 SPSS的應用 三版.
2. 蕭文龍. (2018). 統計分析入門與應用--SPSS中文版+SmartPLS 3 (PLS-SEM) 第二版.
英文參考文獻
1. Ajzen, I. (1991). The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211.

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