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  • 學位論文

智慧型手機產品功能重視程度與使用程度關係之研究

The Study on the Relationship between the Degree of Perceived Importance and Real Utilization of the Smartphone

指導教授 : 陳定國 張紘炬

摘要


近年來,由於電子科技不斷地進步,手機產品的功能也跟著進步,尤其是智慧型手機(Smartphone),不但具有行動語音通訊功能外,也具有相機照相及錄影、影音行動下載及播放、即時視訊、文書處理、收發電子郵件(E-mail)、全球定位系統(GPS)及行動上網等功能。 智慧型手機的產品功能,由於不斷地推陳出新,當消費者在選購智慧型手機時,對於這些產品功能,那些產品功能是消費者最重視? 且其相對「重視程度」又是如何? 同時,當消費者在使用智慧型手機時,那些產品功能是消費者最經常使用? 且其相對「使用程度」又是如何? 因此,本研究採用便利抽樣問卷調查法來探討這些問題。 本研究利用412份有效問卷資料,採用次數分配、百分比、T檢定、單因子變異數分析及Pearson相關分析進行分析與檢定。研究結果發現: 一、 受訪者對於智慧型手機產品功能的「重視程度」與「使用程度」高低排名為:通話功能>相機及影音功能>上網功能>連線傳輸功能>應用軟體功能。 二、 受訪者對於智慧型手機的「使用視訊通話」、 「收發文字簡訊」、 「網路瀏覽」、 「收聽FM收音機」、 「英漢字典」、 「有聲書」、 「AGPS輔助全球定位系統」及「行事曆」等功能,在選購時的「重視程度」與使用時的「使用程度」之間具有顯著差異。 三、 不同性別、年齡、職業、教育程度及每月平均收入的受訪者,在選購智慧型手機時,對於產品功能的「重視程度」具有顯著差異,其中不同教育程度的受訪者,對於產品功能的重視程度為:「研究所以上」>「大學(大專)」>「高中」>「國中含以下」。 四、 不同性別的受訪者,在使用智慧型手機時,對於產品功能的「使用程度」具有顯著差異,但不同年齡、職業、教育程度及每月平均收入的受訪者,對於產品功能的「使用程度」並沒有顯著差異。 五、 受訪者對於智慧型手機產品功能,在選購時的「重視程度」與使用時的「使用程度」之相關性為正相關。

並列摘要


In recent years, because the electronic technology progressed unceasingly, the mobile phone product's function with was also progressing, in particular Smartphone, not only had outside the Voice call function, also had functions about camera photography and video recording, video and music downloads and plays, instant video call, copy clerk to process, to send and receive email, GPS navigation, internet explorer and so on. The new product functions of Smartphone have always been announced uninterruptedly, when consumer selects and purchases the Smartphone, regarding these product functions, these product functions is the consumer most takes seriously? How and its relative “The Degree of Perceived Importance” is also? At the same time, when consumer uses Smartphone, these product functions are the consumer uses frequently? How and its relative “The Degree of Real Utilization” also? Therefore, this research uses the convenience sampling questionnaire survey procedure to discuss these questions. This research uses 412 effective questionnaire materials, uses the frequency distribution, the percentage, the T Test, the one-factor analysis of variance and the Pearson correlation analysis carries on the analysis and the examination. The findings discovered: First, the participant “The Degree of Perceived Importance” regarding the Smartphone product function and “The Degree of Real Utilization” the height sorts are: “The voice call function “>” the photo, video and music function”>“the internet function”>” the data and internet connection function”>“the application software function”. Second, regarding the Smartphone participant “use video call”, “ send and receive short text massage”, “browse the network”, “ listen FM radio”, “English to Chinese dictionary”, “audio book”, “AGPS (Assisted Global Positioning System)” and “calendar” and so on functions, there exist remarkable different between “The Degree of Perceived Importance” with “The Degree of Real Utilization”. Third, the different sex, the age, the occupation, the education level and each monthly mean income's participant, when selects and purchases the Smartphone, regarding the product function “The Degree of Perceived Importance” to have the remarkable difference, the different education level's participant, regarding the product function's value degree is: “above research institute” > “university and college” > “senior high school” > “junior high school including below”. Fourth, different sex participant, when use Smartphone, “The Degree of Real Utilization” has the remarkable difference regarding the product function, but disparity in age, occupation, education level and each monthly mean income participant, regarding product function “The Degree of Real Utilization” not remarkable difference.

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被引用紀錄


林國豐(2011)。消費者產品知識對於智慧型手機購買決策與購後滿意度之關聯研究—以iPhone和HTC為例〔碩士論文,淡江大學〕。華藝線上圖書館。https://doi.org/10.6846/TKU.2011.01116

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