Poster AbstractsA problem sharedAuthors: Maimie ThompsonEmail Maimie ThompsonDr Boyd PetersNigel SmallKenny RodgersToggle author information panelMaimie Thompson, NHS Highland, United KingdomDr Boyd Peters, NHS Highland, United KingdomNigel Small, NHS Highland, United KingdomKenny Rodgers, NHS Highland, United KingdomKeywords: engagementintegratedmajorserviceschangeVolume: 15DOI: 10.5334/ijic.2178Published on 27 May 2015CC BY 4.0