{'doi': '10.5040/9781474250160.ch-016', 'member_id': '2984', 'member': 'Bloomsbury Publishing Plc', 'container-title': 'Designing for Service', 'primary-resource': 'https://www.bloomsburycollections.com/monograph-detail?docid=b-9781474250160&tocid=b-9781474250160-chapter16', 'tld': 'bloomsburycollections.com', 'clearbit-logo': 'https://logo.clearbit.com/bloomsburycollections.com', 'coaccess': [], 'multiple-resolution': [{'url': 'https://www.bloomsburyvisualarts.com/encyclopedia-chapter?docid=b-9781474250160&tocid=b-9781474250160-chapter16', 'tld': 'bloomsburyvisualarts.com', 'clearbit-logo': '/static/no_logo.svg'}, {'url': 'https://www.bloomsburycollections.com/monograph-detail?docid=b-9781474250160&tocid=b-9781474250160-chapter16', 'tld': 'bloomsburycollections.com', 'clearbit-logo': 'https://logo.clearbit.com/bloomsburycollections.com'}], 'type': 'OTHER', 'published_date': '2017', 'publication': 'Designing for Service', 'supplementary_ids': None, 'title': 'Making sense of data through service design – opportunities and reflections', 'name': None, 'id': None, 'location': None, 'display_doi': 'https://doi.org/10.5040/9781474250160.ch-016', 'grant_info': None, 'editors': None, 'authors': 'Alison Prendiville | Ian Gwilt | Val Mitchell', 'chairs': None}