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Big Vendor vs. Little Vendor: Managing the Enterprise Resource Planning (ERP) Project to Overcome the Laggard Sales Barrier

Big Vendor vs. Little Vendor: Managing the Enterprise Resource Planning (ERP) Project to Overcome the Laggard Sales Barrier

Francisco Cua, Steve Reames
Copyright: © 2013 |Volume: 4 |Issue: 2 |Pages: 25
ISSN: 1938-0232|EISSN: 1938-0240|EISBN13: 9781466632301|DOI: 10.4018/jitpm.2013040104
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MLA

Cua, Francisco, and Steve Reames. "Big Vendor vs. Little Vendor: Managing the Enterprise Resource Planning (ERP) Project to Overcome the Laggard Sales Barrier." IJITPM vol.4, no.2 2013: pp.50-74. http://doi.org/10.4018/jitpm.2013040104

APA

Cua, F. & Reames, S. (2013). Big Vendor vs. Little Vendor: Managing the Enterprise Resource Planning (ERP) Project to Overcome the Laggard Sales Barrier. International Journal of Information Technology Project Management (IJITPM), 4(2), 50-74. http://doi.org/10.4018/jitpm.2013040104

Chicago

Cua, Francisco, and Steve Reames. "Big Vendor vs. Little Vendor: Managing the Enterprise Resource Planning (ERP) Project to Overcome the Laggard Sales Barrier," International Journal of Information Technology Project Management (IJITPM) 4, no.2: 50-74. http://doi.org/10.4018/jitpm.2013040104

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Abstract

The majority of international organizations, especially technologist “fast or first movers” who invest in a new enterprise resource planning systems (ERP) project are considered Laggards or “late arrivers” by a major software vendor. The majority of the Laggards segment does not purchase ERP software from a vendor without an established track record. Obviously, small or less prestigious vendors have difficulty fulfilling their bottom line without tapping the Laggards market. This paper is a critical and non-empirical review to better understand this complex phenomenon. A case study was conducted within a large public sector university in Australasia during a major ERP-managed project utilizing the Diffusion of Innovations theory integrating it with the concepts of internationalization. The findings confirm that small software vendors have a great challenge to overcome. But the Diffusion of Innovation could be one of many social analysis building blocks for promoting the “Little Vendor” over the “Big Vendor.”

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