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ENTEGRE TEDARİK ZİNCİRLERİNİN İŞLETME PERFORMANSI ÜZERİNDEKİ ETKİSİ

Yıl 2020, Cilt: 38 Sayı: 4, 823 - 846, 28.12.2020

Kerem Toker Recep İbrahim Pınar

https://doi.org/10.17065/huniibf.603818

Öz

Bu araştırmanın amacı işletmelerin tedarik zinciri entegrasyon düzeyinin
işletme performansı üzerindeki etkisini incelemektir. Bu amaç doğrultusunda
İstanbul Sanayi Odası’nın her yıl açıklamakta olduğu en büyük 500 üretim
işletmesinden (İSO 500) anket aracılığı ile veri toplanmış ve işletmelerin
entegrasyon ve performans düzeyleri ölçülmüştür. Toplam 127 üretim
işletmesinden veri elde edilmiştir. Pearson Korelasyon ve Regresyon analizleri
sonucunda işletmelerin müşteri entegrasyon düzeyi ve tedarikçi entegrasyon
düzeyinin işletme performans düzeyi üzerinde pozitif yönde ve anlamlı etkisi
olduğu saptanmıştır. Bununla birlikte, içsel entegrasyon düzeyinin işletme
performansı üzerinde anlamlı bir etkisi bulunamamıştır. Ayrıca müşteri
entegrasyonun işletme performansı üzerindeki açıklama gücünün ve etkisinin
tedarikçi entegrasyonuna göre daha yüksek olduğu saptanmıştır. Elde edilen sonuçlara
göre işletmelerin performanslarını arttırmak için içinde bulundukları tedarik
zincirlerinde uzun dönemli işbirlikleri kurarak entegrasyon düzeylerini
geliştirmeleri gerekmektedir. Ayrıca bu çalışma, işletmelerin tedarik zincirlerine
bütüncül yaklaşmaları, özellikle müşteri entegrasyonunun işletme performansı
üzerindeki yüksek pozitif etkisini anlama yönünde katkı sağlamaktadır

Anahtar Kelimeler

Tedarik zinciri entegrasyonu İşletme Performansı İSO 500

Kaynakça

  • Beamon, B.M. (1999), “Measuring Supply Chain Performance”, International Journal of Operations & Production Management, 19(3), 275-292.
  • Bowersox, D.J., D.J. Closs (1996), Logistical Management: The Integrated Supply Chain Process, The McGraw-Hill Companies, Inc. New York.
  • Bowersox, D.J., D.J. Closs, M.B. Cooper (1996), Supply Chain Logistics Management, The McGraw-Hill Companies, Inc. New York.
  • Carter, P.L., H.E. Feoron, R.M. Monczka, G.I. Ragatz, P.L. Jennings (2009), Supply Chain Integration: Challenges and Good Practices, CAPS Research, Instıtute for Supply Management and W.P. Carey School of Business at Arizona State University.
  • Chopra, S., P. Meindl (2007), Supply Chain Management: Strategy, Planning, and Operation, Pearson Prentice Hall.
  • D’ignazio, A., E. Giovannetti (2014), “Continental Differences in the Clusters of Integration: Empirical Evidence from the Digital Commodities Global Supply Chain Networks”, Int. J. Production Economics, 147, 486-497.
  • Gattorna, J.L., D.W. Walters (1996), Managing the Supply Chain: A Strategic Perspective, Palgrave Macmillan Press Ltd. 1st Edition, London.
  • Giannoccaro, I., P. Pontrandolfo (2002), “Inventory Management in Supply Chains: A Reinforcement Learning Approach”, International Journal of Production Economics, 78(2), 153-161.
  • Gilanlı, E., O. Çetin, N. Altuğ (2019), “Tedarik Zincirinde Bilgi Paylaşımı ve Lojistik Entegrasyonun Pazara Giriş Hızı Üzerindeki Etkisi”, Sosyal Bilimler Araştırma Dergisi, 8(1), 54-60.
  • Güzel, D., M. Askarbekova (2019), “Lojistik Strateji, Lojistik Entegrasyon ve Örgütsel Çevrenin Firma Rekabetçiliği Üzerindeki Etkisi: Türkiye ve Kırgızistan Örneği”, Ataturk University Journal of Economics & Administrative Sciences, 33(4), 1299-1316.
  • Handfield, R.B., JR. E.L. Nichols (1999), Introduction to Supply Chain Management, Prentice-Hall Inc. New Jersey.
  • Huang, M.C., H.H. Huang (2019), “How Transaction-Specific Investments Influence Firm Performance in Buyer-Supplier Relationships: The Mediating Role of Supply Chain Integration”, Asia Pacific Management Review, 24(2), 167-175.
  • Huang, M.C., G.F. Yen, T.C. Liu (2014), “Reexamining Supply Chain Integration and the Supplier's Performance Relationships Under Uncertainty”, Supply Chain Management: An International Journal, 19(1), 64-78.
  • Huo, B. (2012), “The Impact of Supply Chain Integration on Company Performance: An Organizational Capability Perspective”, Supply Chain Management: An International Journal, 17(6), 596-610.
  • Iqbal, A., F. Latif, F. Marimon, U.F. Sahibzada, S. Hussain (2019), “From Knowledge Management to Organizational Performance”, Journal of Enterprise Information Management, 32(1), 36-59.
  • Jajja, M.S.S., K.A. Chatha, S. Farooq (2018), “Impact of Supply Chain Risk on Agility Performance: Mediating Role of Supply Chain Integration”, International Journal of Production Economics, 205, 118-138.
  • Jayaram, J., K. Xu (2013), “The Relative Influence of External Versus Internal Integration on Plant Performance in China”, International Journal of Production Economics, 146(1), 59-69.
  • Kasilingam, R.G. (1998), Logistics and Transportation: Design and Planning, Kluwer Academic Publishers, Dordrecht.
  • Khin, S., T.CF. Ho (2019), “Digital Technology, Digital Capability and Organizational Performance”, International Journal of Innovation Science, 11(2), 177-195.
  • Long, Q. (2014), “An Agent-Based Distributed Computational Experiment Framework For Virtual Supply Chain Network Development”, Expert Systems with Applications, 41, 4094-4102.
  • Long, D., (2012). Uluslararası Lojistik: Küresel Tedarik Zinciri Yönetimi, Çev. Mehmet Tanyaş ve Murat Düzgün, Nobel Yayınları, Ankara.
  • Li, S., B. Ragu-Nathan, T.S. Ragu-Nathan, S.S. Rao (2006), “The Impact of Supply Chain Management Practices on Competitive Advantage and Organizational Performance”, Omega, 34(2), 107-124.
  • Melo, M.T., S. Nickel, F. Gama (2009), “Facility Location and Supply Chain Management – A Review”, European Journal of Operational Research, 196, 401-412.
  • Neely, A. (1999), “The Performance Measurement Revolution: Why Now and What Next?”, International Journal of Operations & Production Management, 19(2), 205-228. New, S., R. Westbrook (2004), Understandig Supply Chain: Consepts, Critiques and Futures, Oxford University Press, New York.
  • Powell, C.T., A. Dent-Micallef (1997), “Information Technology as Competitive Advantage: The Role of Human, Business, and Techology Resources”, Strategic Management Journal, 18(5), 375-405.
  • Richey, R.G., A.S. Roath, J.M. Whipple (2010), “Exploring a Governance Theory of Supply Chain Management: Barriers and Facilitators to Integration”, Journal of Business Logistics, 31(1), 237-256.
  • Spekman, R.E., JR, J.W. Kamauff., N. Myhr (1998), “An Empirical Investigation into Supply Chain Management A Perspective On Partnerships”, International Journal of Physical Distribution & Logistics Management, 28(8), 630-650.
  • Themistocleous, M., Z. Irani, E.D.P. Peter (2004), “Evaluating the Integration of Supply Chain Information Systems: A Case Study”, European Journal of Operational Research, 159, 393-405.
  • Vachon, S., R.D. Klassen (2007), “Supply Chain Management and Environmental Technologies: The Role of Integration”, International Journal of Production Research, 45(2), 401-423.
  • Xu, M., Y. Cui, M. Hu, X. Xu, Z. Zhang, S. Liang, S. Qu (2019), “Supply Chain Sustainability Risk and Assessment”, Journal of Cleaner Production, 225, 857-867.
  • Wiengarten, F., H. Li, P.J. Singh, B. Fynes (2019), “Re-evaluating Supply Chain Integration and Firm Performance: Linking Operations Strategy to Supply Chain Strategy”, Supply Chain Management: An International Journal, 24(4), 540-559.
  • Wong, C.Y., S. Boon-Itt, C.W.Y. Wong (2011), “The Contingency Effects of Environmental Uncertainty on the Relationship Between Supply Chain Integration and Operational Performance”, Journal of Operations Management, 29, 604-615.
  • Yavuz, N., K. Toker, A. Görener (2019), “Yalın Uygulamaların İşletme Performansı Üzerine Etkisinde İnsan Sermayesinin Aracılık Rolü: Bir Model Önerisi”, Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 21(1), 76-99.
  • Yıldız, A. (2018), “Endüstri 4.0 İle Bütünleştirilmiş Dijital Tedarik Zinciri”, BMIJ, 6(4), 1215-1230.
  • Yıldız, B., A. Çetindaş (2020), “Tedarikçilerle Süreç Entegrasyonunun Firma Performansı Üzerindeki Etkisinde Ürün Performansının Aracı Rolü”, Journal of Transportation and Logistics, 5(1), 13-28.
  • Zhang, M., L. Guo, M. Hu, W. Liu (2017), “Influence of Customer Engagement with Company Social Networks on Stickiness: Mediating Effect of Customer Value Creation”, International Journal of Information Management, 37(3), 229-240.
  • Zhao, G., T. Feng, D. Wang (2015),“Is More Supply Chain Integration Always Beneficial to Financial Performance?”, Industrial Marketing Management, 45, 162-172.

THE IMPACT OF INTEGRATED SUPPLY CHAINS ON BUSINESS PERFORMANCE

Yıl 2020, Cilt: 38 Sayı: 4, 823 - 846, 28.12.2020

Kerem Toker Recep İbrahim Pınar

https://doi.org/10.17065/huniibf.603818

Öz

The purpose of this research is to investigate the effect of supply chain integration level on business performance. For this purpose, data were collected from the top 500 manufacturing companies (ICI 500) announced by the Istanbul Chamber of Industry each year, and their integration and performance levels were measured. Data were obtained from 127 production enterprises. As a result of Pearson Correlation and multiple linear regression analyses, it was found that the customer and supplier integration level of enterprises had a positive and significant effect on business performance. However, the level of internal integration does not have a substantial impact on business performance. Moreover, it was found that the impact of customer integration on business performance was higher than that of supplier integration. According to the results, enterprises should improve their integration by establishing long-term collaborations in their supply chains to increase their performance. Besides, this study contributes to the holistic view of the supply chains of enterprises, especially the understanding of the high positive effect of customer integration on business performance.

Anahtar Kelimeler

Supply chain integration business performance ICI 500

Kaynakça

  • Beamon, B.M. (1999), “Measuring Supply Chain Performance”, International Journal of Operations & Production Management, 19(3), 275-292.
  • Bowersox, D.J., D.J. Closs (1996), Logistical Management: The Integrated Supply Chain Process, The McGraw-Hill Companies, Inc. New York.
  • Bowersox, D.J., D.J. Closs, M.B. Cooper (1996), Supply Chain Logistics Management, The McGraw-Hill Companies, Inc. New York.
  • Carter, P.L., H.E. Feoron, R.M. Monczka, G.I. Ragatz, P.L. Jennings (2009), Supply Chain Integration: Challenges and Good Practices, CAPS Research, Instıtute for Supply Management and W.P. Carey School of Business at Arizona State University.
  • Chopra, S., P. Meindl (2007), Supply Chain Management: Strategy, Planning, and Operation, Pearson Prentice Hall.
  • D’ignazio, A., E. Giovannetti (2014), “Continental Differences in the Clusters of Integration: Empirical Evidence from the Digital Commodities Global Supply Chain Networks”, Int. J. Production Economics, 147, 486-497.
  • Gattorna, J.L., D.W. Walters (1996), Managing the Supply Chain: A Strategic Perspective, Palgrave Macmillan Press Ltd. 1st Edition, London.
  • Giannoccaro, I., P. Pontrandolfo (2002), “Inventory Management in Supply Chains: A Reinforcement Learning Approach”, International Journal of Production Economics, 78(2), 153-161.
  • Gilanlı, E., O. Çetin, N. Altuğ (2019), “Tedarik Zincirinde Bilgi Paylaşımı ve Lojistik Entegrasyonun Pazara Giriş Hızı Üzerindeki Etkisi”, Sosyal Bilimler Araştırma Dergisi, 8(1), 54-60.
  • Güzel, D., M. Askarbekova (2019), “Lojistik Strateji, Lojistik Entegrasyon ve Örgütsel Çevrenin Firma Rekabetçiliği Üzerindeki Etkisi: Türkiye ve Kırgızistan Örneği”, Ataturk University Journal of Economics & Administrative Sciences, 33(4), 1299-1316.
  • Handfield, R.B., JR. E.L. Nichols (1999), Introduction to Supply Chain Management, Prentice-Hall Inc. New Jersey.
  • Huang, M.C., H.H. Huang (2019), “How Transaction-Specific Investments Influence Firm Performance in Buyer-Supplier Relationships: The Mediating Role of Supply Chain Integration”, Asia Pacific Management Review, 24(2), 167-175.
  • Huang, M.C., G.F. Yen, T.C. Liu (2014), “Reexamining Supply Chain Integration and the Supplier's Performance Relationships Under Uncertainty”, Supply Chain Management: An International Journal, 19(1), 64-78.
  • Huo, B. (2012), “The Impact of Supply Chain Integration on Company Performance: An Organizational Capability Perspective”, Supply Chain Management: An International Journal, 17(6), 596-610.
  • Iqbal, A., F. Latif, F. Marimon, U.F. Sahibzada, S. Hussain (2019), “From Knowledge Management to Organizational Performance”, Journal of Enterprise Information Management, 32(1), 36-59.
  • Jajja, M.S.S., K.A. Chatha, S. Farooq (2018), “Impact of Supply Chain Risk on Agility Performance: Mediating Role of Supply Chain Integration”, International Journal of Production Economics, 205, 118-138.
  • Jayaram, J., K. Xu (2013), “The Relative Influence of External Versus Internal Integration on Plant Performance in China”, International Journal of Production Economics, 146(1), 59-69.
  • Kasilingam, R.G. (1998), Logistics and Transportation: Design and Planning, Kluwer Academic Publishers, Dordrecht.
  • Khin, S., T.CF. Ho (2019), “Digital Technology, Digital Capability and Organizational Performance”, International Journal of Innovation Science, 11(2), 177-195.
  • Long, Q. (2014), “An Agent-Based Distributed Computational Experiment Framework For Virtual Supply Chain Network Development”, Expert Systems with Applications, 41, 4094-4102.
  • Long, D., (2012). Uluslararası Lojistik: Küresel Tedarik Zinciri Yönetimi, Çev. Mehmet Tanyaş ve Murat Düzgün, Nobel Yayınları, Ankara.
  • Li, S., B. Ragu-Nathan, T.S. Ragu-Nathan, S.S. Rao (2006), “The Impact of Supply Chain Management Practices on Competitive Advantage and Organizational Performance”, Omega, 34(2), 107-124.
  • Melo, M.T., S. Nickel, F. Gama (2009), “Facility Location and Supply Chain Management – A Review”, European Journal of Operational Research, 196, 401-412.
  • Neely, A. (1999), “The Performance Measurement Revolution: Why Now and What Next?”, International Journal of Operations & Production Management, 19(2), 205-228. New, S., R. Westbrook (2004), Understandig Supply Chain: Consepts, Critiques and Futures, Oxford University Press, New York.
  • Powell, C.T., A. Dent-Micallef (1997), “Information Technology as Competitive Advantage: The Role of Human, Business, and Techology Resources”, Strategic Management Journal, 18(5), 375-405.
  • Richey, R.G., A.S. Roath, J.M. Whipple (2010), “Exploring a Governance Theory of Supply Chain Management: Barriers and Facilitators to Integration”, Journal of Business Logistics, 31(1), 237-256.
  • Spekman, R.E., JR, J.W. Kamauff., N. Myhr (1998), “An Empirical Investigation into Supply Chain Management A Perspective On Partnerships”, International Journal of Physical Distribution & Logistics Management, 28(8), 630-650.
  • Themistocleous, M., Z. Irani, E.D.P. Peter (2004), “Evaluating the Integration of Supply Chain Information Systems: A Case Study”, European Journal of Operational Research, 159, 393-405.
  • Vachon, S., R.D. Klassen (2007), “Supply Chain Management and Environmental Technologies: The Role of Integration”, International Journal of Production Research, 45(2), 401-423.
  • Xu, M., Y. Cui, M. Hu, X. Xu, Z. Zhang, S. Liang, S. Qu (2019), “Supply Chain Sustainability Risk and Assessment”, Journal of Cleaner Production, 225, 857-867.
  • Wiengarten, F., H. Li, P.J. Singh, B. Fynes (2019), “Re-evaluating Supply Chain Integration and Firm Performance: Linking Operations Strategy to Supply Chain Strategy”, Supply Chain Management: An International Journal, 24(4), 540-559.
  • Wong, C.Y., S. Boon-Itt, C.W.Y. Wong (2011), “The Contingency Effects of Environmental Uncertainty on the Relationship Between Supply Chain Integration and Operational Performance”, Journal of Operations Management, 29, 604-615.
  • Yavuz, N., K. Toker, A. Görener (2019), “Yalın Uygulamaların İşletme Performansı Üzerine Etkisinde İnsan Sermayesinin Aracılık Rolü: Bir Model Önerisi”, Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 21(1), 76-99.
  • Yıldız, A. (2018), “Endüstri 4.0 İle Bütünleştirilmiş Dijital Tedarik Zinciri”, BMIJ, 6(4), 1215-1230.
  • Yıldız, B., A. Çetindaş (2020), “Tedarikçilerle Süreç Entegrasyonunun Firma Performansı Üzerindeki Etkisinde Ürün Performansının Aracı Rolü”, Journal of Transportation and Logistics, 5(1), 13-28.
  • Zhang, M., L. Guo, M. Hu, W. Liu (2017), “Influence of Customer Engagement with Company Social Networks on Stickiness: Mediating Effect of Customer Value Creation”, International Journal of Information Management, 37(3), 229-240.
  • Zhao, G., T. Feng, D. Wang (2015),“Is More Supply Chain Integration Always Beneficial to Financial Performance?”, Industrial Marketing Management, 45, 162-172.
Toplam 37 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
Yazarlar

Kerem Toker 0000-0002-1904-1406

Recep İbrahim Pınar

Yayımlanma Tarihi 28 Aralık 2020
Gönderilme Tarihi 8 Ağustos 2019
Yayımlandığı Sayı Yıl 2020 Cilt: 38 Sayı: 4

Kaynak Göster

APA Toker, K., & Pınar, R. İ. (2020). ENTEGRE TEDARİK ZİNCİRLERİNİN İŞLETME PERFORMANSI ÜZERİNDEKİ ETKİSİ. Hacettepe Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 38(4), 823-846. https://doi.org/10.17065/huniibf.603818
AMA Toker K, Pınar Rİ. ENTEGRE TEDARİK ZİNCİRLERİNİN İŞLETME PERFORMANSI ÜZERİNDEKİ ETKİSİ. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. Aralık 2020;38(4):823-846. doi:10.17065/huniibf.603818
Chicago Toker, Kerem, ve Recep İbrahim Pınar. “ENTEGRE TEDARİK ZİNCİRLERİNİN İŞLETME PERFORMANSI ÜZERİNDEKİ ETKİSİ”. Hacettepe Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi 38, sy. 4 (Aralık 2020): 823-46. https://doi.org/10.17065/huniibf.603818.
EndNote Toker K, Pınar Rİ (01 Aralık 2020) ENTEGRE TEDARİK ZİNCİRLERİNİN İŞLETME PERFORMANSI ÜZERİNDEKİ ETKİSİ. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi 38 4 823–846.
IEEE K. Toker ve R. İ. Pınar, “ENTEGRE TEDARİK ZİNCİRLERİNİN İŞLETME PERFORMANSI ÜZERİNDEKİ ETKİSİ”, Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, c. 38, sy. 4, ss. 823–846, 2020, doi: 10.17065/huniibf.603818.
ISNAD Toker, Kerem - Pınar, Recep İbrahim. “ENTEGRE TEDARİK ZİNCİRLERİNİN İŞLETME PERFORMANSI ÜZERİNDEKİ ETKİSİ”. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi 38/4 (Aralık 2020), 823-846. https://doi.org/10.17065/huniibf.603818.
JAMA Toker K, Pınar Rİ. ENTEGRE TEDARİK ZİNCİRLERİNİN İŞLETME PERFORMANSI ÜZERİNDEKİ ETKİSİ. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 2020;38:823–846.
MLA Toker, Kerem ve Recep İbrahim Pınar. “ENTEGRE TEDARİK ZİNCİRLERİNİN İŞLETME PERFORMANSI ÜZERİNDEKİ ETKİSİ”. Hacettepe Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, c. 38, sy. 4, 2020, ss. 823-46, doi:10.17065/huniibf.603818.
Vancouver Toker K, Pınar Rİ. ENTEGRE TEDARİK ZİNCİRLERİNİN İŞLETME PERFORMANSI ÜZERİNDEKİ ETKİSİ. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi. 2020;38(4):823-46.

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