Abstract
The Alumni Library Online (ALO) service at Cranfield University was launched in 2007, following many months of planning and negotiation between administrative departments within the University. The article looks back at the original reasons for developing the service and highlights some of the motivational factors and issues arising from this. It examines in more detail the licensing of relevant products and goes on to show how the service was put together. Finally, it looks at the lessons learned during this project and how these are being acted upon to move the service forward.