ArticlesMini-profile: a day in the life of a customer services online co-ordinatorAuthors: DEBBIE MARSHALLEmail DEBBIE MARSHALLToggle author information panelDEBBIE MARSHALLYear: 2005Volume: 18 Issue: 1Page/Article: 9-9DOI: 10.1629/189Published on 8 Mar 2005Peer ReviewedCC BY 3.0