skip to main content
10.1145/3430895.3460160acmotherconferencesArticle/Chapter ViewAbstractPublication Pagesl-at-sConference Proceedingsconference-collections
Work in Progress

Learning Analytics Dashboard Research Has Neglected Diversity, Equity and Inclusion

Published:08 June 2021Publication History

ABSTRACT

Learning analytic dashboards (LADs) have become more prevalent in higher education to help students, faculty, and staff make data-informed decisions. Despite extensive research on the design and usability of LADs, few studies have examined them in relation to issues of diversity, equity, and inclusion. We conducted a critical literature review to address three research questions: How does LAD research contribute to improving diversity, equity, and inclusion? How might LADs contribute to maintaining or exacerbating inequitable outcomes? And what future opportunities exist in this research space? Our review showed little use of LADs to address or improve issues of diversity, equity, and inclusion in the literature thus far. We argue that excluding these issues from LAD research is not an isolated oversight and it risks reinforcing existing inequities within the higher education system. We argue that LADs can be designed, researched, and deployed intentionally to advance equitable outcomes and help dismantle inequities in education. We highlight opportunities for future LAD research to address issues of diversity, equity, and inclusion.

Skip Supplemental Material Section

Supplemental Material

zoom_5.mp4

mp4

9 MB

References

  1. Stephen J. Aguilar, Stuart A. Karabenick, Stephanie D. Teasley, and Clare Baek. 2021. Associations between learning analytics dashboard exposure and motivation and self-regulated learning. Computers & Education 162 (mar 2021), 104085. http://dx.doi.org/10.1016/j.compedu.2020.104085Google ScholarGoogle Scholar
  2. June Ahn, Fabio Campos, Maria Hays, and Daniela Digiacomo. 2019. Designing in Context: Reaching Beyond Usability in Learning Analytics Dashboard Design. Journal of Learning Analytics 6, 2 (jul 2019), 70--85. http://dx.doi.org/10.18608/jla.2019.62.5Google ScholarGoogle ScholarCross RefCross Ref
  3. Estela Mara Bensimon. 2004. The Diversity Scorecard: A Learning Approach to Institutional Change. Change: The Magazine of Higher Learning 36, 1 (jan 2004), 44--52. http://dx.doi.org/10.1080/00091380409605083Google ScholarGoogle ScholarCross RefCross Ref
  4. Blackboard. 2021a. About Us. (2021). https://www.blackboard.com/en-uk/about-usGoogle ScholarGoogle Scholar
  5. Blackboard. 2021b. Dashboard. (2021). https://help.blackboard.com/WebGoogle ScholarGoogle Scholar
  6. Blackboard. 2021c. Performance Dashboard. (2021). https://help.blackboard.com/Learn/Instructor/Performance/PerformanceGoogle ScholarGoogle Scholar
  7. Robert Bodily and Katrien Verbert. 2017. Review of Research on Student-Facing Learning Analytics Dashboards and Educational Recommender Systems. IEEE Transactions on Learning Technologies 10, 4 (oct 2017), 405--418. http://dx.doi.org/10.1109/TLT.2017.2740172Google ScholarGoogle ScholarDigital LibraryDigital Library
  8. Michael Brown. 2020. Seeing students at scale: how faculty in large lecture courses act upon learning analytics dashboard data. Teaching in Higher Education 25, 4 (may 2020), 384--400. http://dx.doi.org/10.1080/13562517.2019.1698540Google ScholarGoogle ScholarCross RefCross Ref
  9. Simon Buckingham Shum. 2020. Should predictive models of student outcome be "colour-blind"? (jul 2020). https://simon.buckinghamshum.net/2020/07/should-predictive-models-of-student-outcome-be-colour-blind/Google ScholarGoogle Scholar
  10. Ed Foster and Rebecca Siddle. 2020. The effectiveness of learning analytics for identifying at-risk students in higher education. Assessment & Evaluation in Higher Education 45, 6 (aug 2020), 842--854. http://dx.doi.org/10.1080/02602938.2019.1682118Google ScholarGoogle ScholarCross RefCross Ref
  11. Julio Guerra, Margarita Ortiz-Rojas, Miguel Angel Zúniga-Prieto, Eliana Scheihing, Alberto Jiménez, Tom Broos, Tinne De Laet, and Katrien Verbert. 2020. Adaptation and evaluation of a learning analytics dashboard to improve academic support at three Latin American universities. British Journal of Educational Technology 51, 4 (jul 2020), 973--1001. http://dx.doi.org/10.1111/bjet.12950Google ScholarGoogle ScholarCross RefCross Ref
  12. Frank Harris and Estela Mara Bensimon. 2007. The equity scorecard: A collaborative approach to assess and respond to racial/ethnic disparities in student outcomes. New Directions for Student Services 2007, 120 (2007), 77--84. http://dx.doi.org/10.1002/ss.259Google ScholarGoogle ScholarCross RefCross Ref
  13. Isabel Hilliger, Tinne De Laet, Valeria Henríquez, Julio Guerra, Margarita Ortiz-Rojas, Miguel Ángel Zuniga, Jorge Baier, and Mar Pérez-Sanagustín. 2020. For Learners, with Learners: Identifying Indicators for an Academic Advising Dashboard for Students. In Addressing Global Challenges and Quality Education, Carlos Alario-Hoyos, María Jesús Rodríguez-Triana, Maren Scheffel, Inmaculada Arnedillo-Sánchez, and Sebastian Maximilian Dennerlein (Eds.). Springer International Publishing, Cham, 117--130.Google ScholarGoogle Scholar
  14. Instructure. 2021a. How do I use the Dashboard as a student? (2021). https://community.canvaslms.com/t5/Student-Guide/How-do-I-use-the-Dashboard-as-a-student/ta-p/512Google ScholarGoogle Scholar
  15. Instructure. 2021b. How do I use the Dashboard as an instructor? (2021). https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-use-the-Dashboard-as-an-instructor/ta-p/815Google ScholarGoogle Scholar
  16. Instructure. 2021c. Our Company Story. (2021). https://www.instructure.com/about/our-storyGoogle ScholarGoogle Scholar
  17. Joe L Kincheloe. 2005. Critical Constructivism Primer. Vol. 2. Peter Lang, Bern, Switzerland.Google ScholarGoogle Scholar
  18. Ben Levin. 2013. To know is not enough: research knowledge and its use. Review of Education 1, 1 (feb 2013), 2--31. http://dx.doi.org/10.1002/rev3.3001Google ScholarGoogle Scholar
  19. Meyliana, Henry A. E Widjaja, and Stephen W. Santoso. 2014. University dashboard: An implementation of executive dashboard to university. In 2014 2nd International Conference on Information and Communication Technology (ICoICT). IEEE, Bandung, Indonesia, 282--287. http://dx.doi.org/10.1109/ICoICT.2014.6914080Google ScholarGoogle Scholar
  20. Guy Paré , Marie-Claude Trudel, Mirou Jaana, and Spyros Kitsiou. 2015. Synthesizing information systems knowledge: A typology of literature reviews. Information & Management 52, 2 (mar 2015), 183--199. http://dx.doi.org/10.1016/j.im.2014.08.008Google ScholarGoogle Scholar
  21. Lori D. Patton, Berenice Sá nchez, Jacqueline Mac, and D-L Stewart. 2019. An Inconvenient Truth About "Progress": An Analysis of the Promises and Perils of Research on Campus Diversity Initiatives. The Review of Higher Education 42, 5 (2019), 173--198. http://dx.doi.org/10.1353/rhe.2019.0049Google ScholarGoogle ScholarCross RefCross Ref
  22. Paul Prinsloo, Sharon Slade, and Mohammad Khalil. 2018. Stuck in the middle? Making sense of the impact of micro, meso and macro institutional, structural and organisational factors on implementing learning analytics. In Proceedings of the European Distance and E-Learning Network Annual Conference. 17--20.Google ScholarGoogle Scholar
  23. Beat A. Schwendimann, Maria Jesus Rodriguez-Triana, Andrii Vozniuk, Luis P. Prieto, Mina Shirvani Boroujeni, Adrian Holzer, Denis Gillet, and Pierre Dillenbourg. 2017. Perceiving Learning at a Glance: A Systematic Literature Review of Learning Dashboard Research. IEEE Transactions on Learning Technologies 10, 1 (jan 2017), 30--41. http://dx.doi.org/10.1109/TLT.2016.2599522Google ScholarGoogle ScholarDigital LibraryDigital Library
  24. SoLAR. 2020. From SoLAR Executive Committee: Statement of Support and Call for Action. (2020). https://www.solaresearch.org/2020/06/statement-of-support-and-call-for-action/Google ScholarGoogle Scholar
  25. USC Center for Urban Education. 2021. Equity Scorecard. (2021). https://cue.usc.edu/tools/the-equity-scorecard/Google ScholarGoogle Scholar

Index Terms

  1. Learning Analytics Dashboard Research Has Neglected Diversity, Equity and Inclusion

      Recommendations

      Comments

      Login options

      Check if you have access through your login credentials or your institution to get full access on this article.

      Sign in
      • Published in

        cover image ACM Other conferences
        L@S '21: Proceedings of the Eighth ACM Conference on Learning @ Scale
        June 2021
        380 pages
        ISBN:9781450382151
        DOI:10.1145/3430895

        Copyright © 2021 Owner/Author

        Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

        Publisher

        Association for Computing Machinery

        New York, NY, United States

        Publication History

        • Published: 8 June 2021

        Check for updates

        Qualifiers

        • Work in Progress

        Acceptance Rates

        Overall Acceptance Rate117of440submissions,27%

      PDF Format

      View or Download as a PDF file.

      PDF

      eReader

      View online with eReader.

      eReader