Open Access, Peer-reviewed
pISSN 1225-9330
eISSN 2288-4955
    J Korean Acad Nurs Adm. 2014 Sep;20(4):446-454. Korean.
    Published online Sep 30, 2014.
    https://doi.org/10.11111/jkana.2014.20.4.446
    Copyright © 2014 Korean Academy of Nursing Administration
    Original Article

    Comparative Study of Emotional Intelligence, Organizational Citizenship Behavior, Organizational Commitment and Organizational Performance of Clinical Nurses in Korea

    Kyeong-Deok Jeon,1 and Myung Suk Koh2
      • 1Graduate School, Department of Nursing, Sahmyook University, Korea.
      • 2Department of Nursing, Sahmyook University, Korea.
    • Corresponding author: Koh, Myung Suk. Department of Nursing, Sahmyook University, 815 Hwarangro, Nowon-gu, Seoul 139-742, Korea. Tel: +82-2-3399-1586, Fax: +82-2-3399-1594, Email: kohms@syu.ac.kr
    Received July 04, 2014; Revised July 23, 2014; Accepted July 25, 2014.

    This is an open access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.

    Abstract

    Purpose

    The purpose of this study was to identify the relationships between emotional intelligence, organizational citizenship behavior, organizational commitment and organizational performance of clinical nurses in Korea.

    Methods

    The participants were 453 nurses, working in three general hospitals in Seoul, and data were collected from December 15, 2012 to February 2, 2013. Data were analyzed using PASW (SPSS ver. 20.0) and SPSS/WIN 19.0 (SPSS INC, Chicago, IL, USA), and AMOS ver. 20.0.

    Results

    The results were as follows: organizational performance is positively influenced by emotional intelligence. Organizational citizenship behavior is positively influenced by emotional intelligence, organizational commitment is positively influenced by organizational citizenship behavior, and organizational performance is positively influenced by organizational commitment.

    Conclusion

    The results of this study demonstrate and help in understanding the relationship between the research concepts and the direction of nursing organizations. We recommend that various educational programs should be developed to improve clinical nurses' emotional intelligence.

    Keywords
    Clinical nurses; Organizational commitment; Organizational citizenship behavior; Emotional intelligence; Organizational performance

    Figures

    Figure 1
    Path coefficients of modified model.

    Tables

    Table 1
    Means and Correlations between the Variables (N=449)

    Table 2
    Goodness-of-Fit Index of Structural Equation Models

    Table 3
    Estimates of Modified Model's Parameters

    Table 4
    Direct and Indirect Effects and Total Effects of Variables

    Notes

    This work was supported by 2013 Research Fund of Sahmyook University.

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    MeSH Terms
    Emotional Intelligence*
    Hospitals, General
    Korea
    Nursing
    Seoul
    Metrics
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