Deploying telehealth with sheltered housing tenants living with COPD: a qualitative case study
Abstract
Purpose
The purpose of this paper is to report on a small telehealth pilot in local authority sheltered housing in NE England. This explored the training and capacity building needed to develop a workforce/older person, telehealth partnership and service that is integrated within existing health, social care and housing services.
Design/methodology/approach
A qualitative case study approach on the implementation and deployment of a pilot telehealth service, supporting sheltered housing tenants with Chronic obstructive pulmonary disease (n=4).
Findings
Telehealth training and capacity building, needs to develop from within the workforce/older person partnership, if a usable and acceptable telehealth service is to be developed and integrated within existing health, care and housing services. To be adaptable to changing circumstances and individual need, flexible monitoring is also required.
Practical implications
Service users and workforces, need to work together to provide flexible telehealth monitoring, that in the longer term, may improve service user, quality of life.
Originality/value
The pilot explored a workforce/older person partnership to consider how to add and implement telehealth services, into existing health and housing services.
Keywords
Acknowledgements
The authors would like to express appreciation to tenants, sheltered housing officers and managers and community matrons who supported the pilot study that has been described in this paper. The authors would also like to acknowledge the support and training received from the telehealth provider company and its associate training organisation. Without their efforts this project would not have developed. This project was co-funded by Innovate UK (the UK ' s innovation agency), Department of Health and the Economic Social Research Council.
Citation
Bailey, C., Cook, G., Herman, L., McMillan, C., Rose, J., Marston, R., Binks, E. and Barron, E. (2015), "Deploying telehealth with sheltered housing tenants living with COPD: a qualitative case study", Housing, Care and Support, Vol. 18 No. 3/4, pp. 136-148. https://doi.org/10.1108/HCS-09-2015-0015
Publisher
:Emerald Group Publishing Limited
Copyright © 2015, Emerald Group Publishing Limited