Performance management, the nature of regulation and the CyberSyn project
Abstract
Purpose
The purpose of this paper is to clarify both regulatory processes in enterprises and the role of information and communication technologies (ICTs) in their improvement.
Design/methodology/approach
The approach of the paper is conceptual development and case study.
Findings
It appears that ICTs will permit increasingly to measure the complexity of organisational processes.
Practical implications
The paper illustrates the nature of complexity based accounting systems for enterprises.
Originality/value
This paper offers an original approach to relate organisational processes, ICTs and performance.
Keywords
Citation
Espejo, R. (2009), "Performance management, the nature of regulation and the CyberSyn project", Kybernetes, Vol. 38 No. 1/2, pp. 65-82. https://doi.org/10.1108/03684920910930277
Publisher
:Emerald Group Publishing Limited
Copyright © 2009, Emerald Group Publishing Limited