Skip to main content
Log in

Competing in the Capital Market with a Good Reputation

  • Original Article
  • Published:
Corporate Reputation Review Aims and scope Submit manuscript

Abstract

This study investigates how a good reputation generates competitiveness for a firm in the capital market. We distinguish two aspects of corporate reputation – trustworthiness and attractiveness – and identify their distinct impacts on reducing management and business risks of investors, respectively. Our findings suggest that trustworthiness enhances investors’ expectations regarding a firm's motives, and gains the firm a competitive advantage from holding a low financing cost. Attractiveness, on the other hand, reduces investors’ uncertainty regarding a firm's ability, and generates the firm a competitive advantage from a high flexibility in choosing different financing instruments. We further demonstrate the impacts of these two types of competitive advantage on the capital structure management of a firm.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Figure 1
Figure 2
Figure 3

Similar content being viewed by others

Notes

  1. For more information about the data, please see the RI website at http://www.reputationinstitute.com/knowledge-center/global-pulse, or the discussion in Ponzi et al. (2011).

  2. Since the Global reputation data starts from 2006, it is the earliest year that we could obtain data. However, RepTrak™ scores are not measured for many companies in 2006, so we decide to choose the data starting from 2007.

  3. High reputations are defined as those above the 75 percentile of all reputation measures, while low reputations are those below the 25 percentile.

  4. One potential explanation of the insignificance of size is that only large firms are considered in constructing the reputation data. Thus, the firms in our sample are among the 600 largest firms in the world, which may weaken the effect of size on the leverage level.

References

  • Aaker, D. and Jacobson, R. (1994) ‘The financial information contect of perceived quality’, Journal of Marketing Research, 31 (2), 191–201.

    Article  Google Scholar 

  • Arthur, W.B. (1994) ‘Inductive reasoning and bounded rationality’, The American Economic Review, 84 (2), 406–411.

    Google Scholar 

  • Baker, H.K. and Haslem, J.A. (1973) ‘Information needs of individual investors’, Journal of Accountancy, 136 (5), 64–69.

    Google Scholar 

  • Baker, M. and Wurgler, J. (2002) ‘Market timing and capital structure’, The Journal of Finance, 57 (1), 1–32.

    Article  Google Scholar 

  • Barnett, M.L., Jermier, J.M. and Lafferty, B.A. (2006) ‘Corporate reputation: The definitional landscape’, Corporate Reputation Review, 9 (1), 26–38.

    Article  Google Scholar 

  • Barney, J.B. (1991) ‘Firm resources and sustained competitive advantage’, Journal of Management, 17 (1), 99–120.

    Article  Google Scholar 

  • Barney, J.B. and Hansen, M.H (1994) ‘Trust as a source of competitive advantage’, Strategic Management Journal, 15 (1), 175–190.

    Article  Google Scholar 

  • Basdeo, D.K., Smith, K.G., Grimm, C.M., Rindova, V.P. and Derfus, P.J. (2006) ‘The impact of market actions on firm reputation’, Strategic Management Journal, 27 (12), 1205–1219.

    Article  Google Scholar 

  • Beatty, R.P. and Ritter, J.R. (1986) ‘Investment banking, reputation, and the underpricing of initial public offerings’, Journal of Financial Economics, 15 (1–2), 213–232.

    Article  Google Scholar 

  • Bergh, D., Ketchen, D., Boyd, B. and Bergh, J. (2010) ‘New frontiers of the reputation performance relationship: Insights from multiple theories’, Journal of Management, 36 (3), 620–632.

    Article  Google Scholar 

  • Boon, S.D. and Holmes, J.G. (1991) ‘The dynamics of interpersonal trust: Resolving uncertainty in the face of risk’, in R.A. Hinde and J. Groebel (eds.) Cooperation and Prosocial Behavior, Cambridge University Press, Cambridge, England, pp. 190–211.

    Google Scholar 

  • Brammer, S., Brooks, C. and Pavelin, S. (2006) ‘Corporate social performance and stock returns: UK evidence from disaggregate measures’, Financial Management, 35 (3), 97–116.

    Article  Google Scholar 

  • Carter, R. and Manaster, S. (1990) ‘Initial public offerings and underwriter reputation’, Journal of Finance, 45 (4), 1045–1067.

    Article  Google Scholar 

  • Carter, S.M. (2006) ‘The interaction of top management group, stakeholder, and situational factors on certain corporate reputation management activities’, Journal of Management Studies, 43 (5), 1145–1176.

    Article  Google Scholar 

  • Caruana, A. (2006) ‘Corporate reputation and shareholders’ intentions: An attitudinal perspective’, Journal of Brand Management, 13 (6), 429–440.

    Article  Google Scholar 

  • Chatterjee, S. and Wernerfelt, B. (1991) ‘The link between resources and type of diversification: Theory and evidence’, Strategic Management Journal, 12 (1), 33–48.

    Article  Google Scholar 

  • Chemmanur, T.J. and Paeglis, I. (2005) ‘Management quality, certification, and initial public offerings’, Journal of Financial Economics, 76 (2), 331–368.

    Article  Google Scholar 

  • Chua, R., Yong, J., Ingram, P. and Morris, M.W (2008) ‘From the head and the heart: Locating cognition-and affect-based trust in managers’ professional networks’, Academy of Management Journal, 51 (3), 436–452.

    Article  Google Scholar 

  • D'Aveni, R.A. (1990) ‘Top managerial prestige and organizational bankruptcy’, Organizational Science, 1 (2), 121–142.

    Article  Google Scholar 

  • Das, T.K. and Teng, B.S. (1998) ‘Between trust and control: Developing confidence in partner cooperation in alliances’, Academy of Management Review, 23 (3), 491–512.

    Google Scholar 

  • de la Fuente Sabate, J.M. and de Quevedo Puente, E. (2003) ‘In practice: Empirical analysis of the relationship between corporate reputation and financial performance: A survey of the literature’, Corporate Reputation Review, 6 (2), 161–177.

    Article  Google Scholar 

  • Deephouse, D.L. (1997) ‘The effect of financial and media reputations on performance’, Corporate Reputation Review, 1 (1,2), 68–71.

    Article  Google Scholar 

  • Deephouse, D.L. (1999) ‘To be different, or to be the same? It's a question (and theory) of strategic balance’, Strategic Management Journal, 20 (2), 147–166.

    Article  Google Scholar 

  • Deephouse, D.L. (2000) ‘Media reputation as a strategic resource: An integration of mass communication and resource-based theories’, Journal of Management, 26 (6), 1091–1112.

    Article  Google Scholar 

  • Deephouse, D.L. and Carter, S.M. (2005) ‘An examination of differences between organizational legitimacy and organizational reputation’, Journal of Management Studies, 42 (2), 329–360.

    Article  Google Scholar 

  • Dierickx, I. and Cool, K. (1989) ‘Asset stock accumulation and sustainability of competitive advantage’, Management Science, 35 (12), 1504–1511.

    Article  Google Scholar 

  • Dierkens, N. (1991) ‘Information asymmetry and equity issues’, Journal of Financial and Quantitative Analysis, 26 (2), 181–199.

    Article  Google Scholar 

  • Dowling, G.R. (1994) Corporate Reputation, Longman Professional, Melbourne.

    Google Scholar 

  • Farber, D.B. (2005) ‘Restoring trust after fraud: Does corporate governance matter?’ Accounting Review, 80 (2), 539–561.

    Article  Google Scholar 

  • Fombrun, C. and Gardberg, N.A. (2000) ‘Who's tops in corporate reputation?’ Corporate Reputation Review, 3 (1), 14–17.

    Google Scholar 

  • Fombrun, C., Gardberg, N.A. and Sever, J.M. (1999) ‘The reputation quotient: A multi-stakeholder measure of corporate reputation’, Journal of Brand Management, 7 (4), 241–255.

    Article  Google Scholar 

  • Fombrun, C. and Shanley, M. (1990) ‘Whats in a name – Reputation building and corporate-strategy’, Academy of Management Journal, 33 (2), 233–258.

    Article  Google Scholar 

  • Fryxell, G.E. and Wang, J. (1994) ‘The fortune corporate reputation index – Reputation for what’, Journal of Management, 20 (1), 1–14.

    Article  Google Scholar 

  • Gabbioneta, C., Ravasi, D. and Mazzola, P. (2007) ‘Exploring the drivers of corporate reputation: A study of Italian securities analysts’, Corporate Reputation Review, 10 (2), 99–123.

    Article  Google Scholar 

  • Gotsi, M. and Wilson, A. (2001) ‘Corporate reputation: Seeking a definition’, Corporate Communications: An International Journal, 6 (1), 24–30.

    Article  Google Scholar 

  • Hall, R. (1992) ‘The strategic analysis of intangible resources’, Strategic Management Journal, 13 (2), 135–144.

    Article  Google Scholar 

  • Healy, P.M. and Palepu, K.G. (2001) ‘Information asymmetry, corporate disclosure, and the capital markets: A review of the empirical disclosure literature’, Journal of Accounting and Economics, 31 (1–3), 405–440.

    Article  Google Scholar 

  • Helm, S. (2007) ‘The role of corporate reputation in determining investor satisfaction and loyalty’, Corporate Reputation Review, 10 (1), 22–37.

    Article  Google Scholar 

  • Herbig, P., Milewicz, J. and Golden, J. (1994) ‘A model of reputation building and destruction’, Journal of Business Research, 31 (1), 23–31.

    Article  Google Scholar 

  • Hirshleifer, D. (1993) ‘Managerial reputation and corporate investment decisions’, Financial Management, 22 (2), 145–160.

    Article  Google Scholar 

  • Hillman, A.J. and Keim, G.D. (2001) ‘Shareholder value, stakeholder management, and social issues: what's the bottom line?’, Strategic Management Journal, 22 (2), 125–139.

    Article  Google Scholar 

  • Jensen, M. (1986) ‘Agency costs of free cash flow, corporate finance and takeovers’, American Economic Review, 76 (2), 323–339.

    Google Scholar 

  • Jensen, M. and Meckling, W. (1976) ‘Theory of the firm: Managerial behavior, agency costs, and ownership structure’, Journal of Financial Economics, 3 (4), 305–360.

    Article  Google Scholar 

  • Kahneman, D. (2003) ‘Maps of bounded rationality: Psychology for behavioral economics’, The American Economic Review, 93 (5), 1449–1475.

    Article  Google Scholar 

  • Lieberman, M.B. and Asaba, S. (2006) ‘Why do firms imitate each other?’ Academy of Management Review, 31 (2), 366–385.

    Article  Google Scholar 

  • MacGregor, D.G., Slovic, P., Dreman, D. and Berry, M. (2000) ‘Imagery, affect, and financial judgment’, The Journal of Psychology and Financial Markets, 1 (2), 104–110.

    Article  Google Scholar 

  • Mackey, A., Mackey, T.B. and Barney, J.B. (2007) ‘Corporate social responsibility and firm performance: Investor preferences and corporate strategies’, Academy of Management Journal, 32 (3), 817–835.

    Google Scholar 

  • Maignan, I. and Ralston, D.A. (2002) ‘Corporate social responsibility in Europe and the U.S.: Insights from businesses’ self-presentations’, Journal of International Business Studies, 33 (3), 497–514.

    Article  Google Scholar 

  • Mayer, R.C., Davis, J.H. and Schoorman, F.D. (1995) ‘An integrative model of organizational trust’, The Academy of Management Review, 20 (3), 709–734.

    Google Scholar 

  • Mazzola, P., Ravasi, D. and Gabbioneta, C. (2006) ‘How to build reputation in financial markets’, Long Range Planning, 39 (4), 385–407.

    Article  Google Scholar 

  • McAlister, L., Srinivasan, R. and Kim, M. (2007) ‘Advertising, research and development, and systematic risk of the firm’, Journal of Marketing, 71 (1), 35–48.

    Article  Google Scholar 

  • McConnell, J.J. and Servaes, H. (1994) ‘Equity ownership and the two faces of debt’, Journal of Financial Economics, 39 (1), 131–157.

    Article  Google Scholar 

  • McGuire, J.B., Schneeweis, T. and Branch, B. (1990) ‘Perceptions of firm quality – A cause or result of firm performance’, Journal of Management, 16 (1), 167–180.

    Article  Google Scholar 

  • Milgrom, P. and Roberts, J. (1986) ‘Price and advertising signals of product quality’, Journal of Political Economy, 94 (4), 796–821.

    Article  Google Scholar 

  • Mizik, N. and Jackson, R. (2003) ‘Trading off between value creation and value appropriation: The financial implications of shifts in strategic emphasis’, Journal of Marketing, 67 (1), 63–76.

    Article  Google Scholar 

  • Modigliani, F. and Miller, M.H. (1958) ‘The cost of capital, corporation finance and the theory of investment’, The American Economic Review, XLVIII (3), 262–297.

    Google Scholar 

  • Myers, S. and Majluf, N. (1984) ‘Corporate financing and investment decisions when firms have information investors do not have’, Journal of Financial Economics, 13 (2), 187–221.

    Article  Google Scholar 

  • Myers, S.C. (1984) ‘The capital structure puzzle’, The Journal of Finance, 39 (3), 575–592.

    Article  Google Scholar 

  • Narayanan, M.P. (1988) ‘Dent versus equity under asymmetric information’, Journal of Financial and Quantitative Analysis, 23 (1), 39–51.

    Article  Google Scholar 

  • Newburry, W. (2010) ‘Reputation and supportive behavior: Moderating impacts of foreignness, industry and local exposure’, Corporate Reputation Review, 12 (4), 388–405.

    Article  Google Scholar 

  • Pfarrer, M.D, Pollock, T.G. and Rindova, V.P. (2010) ‘A tale of two assets: The effects of firm reputation and celebrity on earnings surprises and investors’ reactions’, Academy of Management Journal, 53 (5), 1131–1152.

    Article  Google Scholar 

  • Ponzi, L.J., Fombrun, C.J. and Gardberg, N.A. (2011) ‘RepTrak™ pulse: Conceptualizing and validating a short-form measure of corporate reputation’, Corporate Reputation Review, 14 (1), 15–35.

    Article  Google Scholar 

  • Rajan, R.G. and Zingales, L. (1995) ‘What do we know about capital structure? Some evidence from international data’, The Journal of Finance L(5), 1421–1460.

  • Rindova, V.P., Petkova, A.P. and Kotha, S. (2007) ‘Standing out: How new firms in emerging markets build reputation’, Strategic Organization, 5 (1), 31–70.

    Article  Google Scholar 

  • Rindova, V.P., Williamson, I.O. and Petkova, A.P. (2010) ‘Reputation as an intangible asset: Reflections on theory and methods in two empirical studies of business school reputations’, Journal of Management, 36 (3), 610–619.

    Article  Google Scholar 

  • Rindova, V.P., Williamson, I.O., Petkova, A.P. and Sever, J.M. (2005) ‘Being good or being known: An empirical examination of the dimensions, antecedents, and consequences of organizational reputation’, Academy of Management Journal, 48 (6), 1033–1049.

    Article  Google Scholar 

  • Roberts, P.W. and Dowling, G.R. (1997) ‘The value of a firm's corporate reputation: How reputation helps attain and sustain superior profitability’, Corporate Reputation Review, 1 (1,2), 72–75.

    Article  Google Scholar 

  • Roberts, P.W. and Dowling, G.R. (2002) ‘Corporate reputation and sustained superior financial performance’, Strategic Management Journal, 23 (12), 1077–1093.

    Article  Google Scholar 

  • Rose, C. and Thomsen, S. (2004) ‘The impact of corporate reputation on performance: Some Danish evidence’, European Management Journal, 22 (2), 201–210.

    Article  Google Scholar 

  • Rossiter, J.R. (2002) ‘The C-OAR-SE procedure for scale development in marketing’, International Journal of Research in Marketing, 19 (4), 305–335.

    Article  Google Scholar 

  • Rumelt, R.P. (1982) ‘Diversification strategy and profitability’, Strategic Management Journal, 3 (4), 359–369.

    Article  Google Scholar 

  • Schnietz, K.E. and Epstein, M.J. (2005) ‘Exploring the financial value of a reputation for social responsibility during a crisis’, Corporate Reputation Review, 7 (4), 327–345.

    Article  Google Scholar 

  • Schoorman, F.D., Mayer, R.C. and Davis, J.H. (2007) ‘An integrative model of organizational trust: Past, present, and future’, Academy of Management Review, 32 (2), 344–354.

    Article  Google Scholar 

  • Shamsie, J. (2003) ‘The context of dominance: An industry-driven framework for exploiting reputation’, Strategic Management Journal, 24 (3), 199–215.

    Article  Google Scholar 

  • Sharfman, M.P. and Fernando, C.S. (2005) ‘Environmental risk management and the cost of capital’, 65th Annual Meeting of the Academy-of-Management/Academy-of-International-Business Conference, Honolulu, HI.

  • Smith, C.W. and Watts, R.L. (1992) ‘The investment opportunity set and corporate financing, dividend, and compensation policies’, Journal of Financial Economics, 32 (3), 263–292.

    Article  Google Scholar 

  • Suh, T. and Houston, M.B. (2010) ‘Distinguishing supplier reputation from trust in buyer-supplier relationships’, Industrial marketing management, 39 (5), 744–751.

    Article  Google Scholar 

  • Titman, S. and Wessels, R. (1988) ‘The determinants of capital structure choice’, Journal of Finance, 43 (1), 1–19.

    Article  Google Scholar 

  • van Riel, C.B.M. and Fombrun, C. (2007) Essentials of Corporate Communication, Routledge, London, UK.

    Book  Google Scholar 

  • Walsh, G. and Beatty, S.E. (2007) ‘Customer-based corporate reputation of a service firm: Scale development and validation’, Journal of Academic Marketing Science, 35 (1), 127–143.

    Article  Google Scholar 

  • Weber, M., Malhotra, D. and Murnighan, K. (2005) ‘Normal acts of irrational trust: Motivated attributions and the trust development process’, Research in Organizational Behavior, 26 (1), 75–101.

    Google Scholar 

  • Weigelt, K. and Camerer, C. (1988) ‘Reputation and corporate-strategy – A review of recent theory and applications’, Strategic Management Journal, 9 (5), 443–454.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

Wang, Y., Berens, G. & van Riel, C. Competing in the Capital Market with a Good Reputation. Corp Reputation Rev 15, 198–221 (2012). https://doi.org/10.1057/crr.2012.7

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1057/crr.2012.7

Keywords

Navigation