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DIAGNOSIS OF DEVELOPMENT OPPORTUNITIES FOR REFRIGERATION SOCIO-TECHNICAL SYSTEM USING THE RADICAL INNOVATION DESIGN METHODOLOGY

Published online by Cambridge University Press:  27 July 2021

Yasmine Salehy ,
Bernard Yannou ,
Yann Leroy ,
François Cluzel ,
Laurence Fournaison ,
Hong-Minh Hoang ,
Robin Lecomte  and
Anthony Delahaye
Yasmine Salehy*
Affiliation:
Université Paris-Saclay, CentraleSupélec, Laboratoire Genie Industriel, Gif-sur-Yvette, France Université Paris-Saclay, INRAE, FRISE, 92761, Antony, France
Bernard Yannou
Affiliation:
Université Paris-Saclay, CentraleSupélec, Laboratoire Genie Industriel, Gif-sur-Yvette, France
Yann Leroy
Affiliation:
Université Paris-Saclay, CentraleSupélec, Laboratoire Genie Industriel, Gif-sur-Yvette, France
François Cluzel
Affiliation:
Université Paris-Saclay, CentraleSupélec, Laboratoire Genie Industriel, Gif-sur-Yvette, France
Laurence Fournaison
Affiliation:
Université Paris-Saclay, INRAE, FRISE, 92761, Antony, France
Hong-Minh Hoang
Affiliation:
Université Paris-Saclay, INRAE, FRISE, 92761, Antony, France
Robin Lecomte
Affiliation:
Université Paris-Saclay, CentraleSupélec, Laboratoire Genie Industriel, Gif-sur-Yvette, France
Anthony Delahaye
Affiliation:
Université Paris-Saclay, INRAE, FRISE, 92761, Antony, France
*
Salehy, Yasmine, Université Paris Saclay, Design Engineering, France, yasmine.salehy@centralesupelec.fr

Abstract

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A refrigerant system (like that of a supermarket) is a complex system if we consider all the stakeholders throughout its lifecycle phases (use, maintenance, technological update, end of life). The lack of stakeholders' interaction during the design and other lifecycle stages of such a system generates issues and leads to sub-optimal system performances. We used the RID methodology to identify the main areas for improvement for these activities related to the refrigerant system. It is precisely designed to analyze, within the scope of activity, the major stakeholders' problems (user profiles) during lifecycle phases (use situations) to deduce areas for improvement (value buckets). Therefore, we built a process of interviews and data collection on existing practices to feed into a RID model. The first results are an archetypal description of the actors and problems encountered according to the lifecycle phases. The second part is a prioritized mapping of the areas to improve despite a certain number of known available solutions but proven insufficient.

Keywords

Sociotechnical systemInnovationRefrigerationUser centred designEvaluation
Type
Article
Information
Proceedings of the Design Society , Volume 1: ICED21 , August 2021 , pp. 1263 - 1272
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2021. Published by Cambridge University Press

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