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REQUIREMENTS FOR DIAGRAMING IN THE DESIGN OF MENTAL HEALTH DELIVERY SERVICES

Part of: Socio-technical Issues in Design

Published online by Cambridge University Press:  11 June 2020

A. Komashie  and
P. J. Clarkson
A. Komashie*
Affiliation:
University of Cambridge, United Kingdom THIS.Institute, United Kingdom
P. J. Clarkson
Affiliation:
University of Cambridge, United Kingdom
*
*A.Komashie@eng.cam.ac.uk

Abstract

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Delivering good quality mental health services remains a top priority in the English National Health Service (NHS). An approach to designing better delivery systems that takes into account the complexities of mental health services is highly desirable. This paper follows previous work that have sought to identify the key components of mental health delivery systems and explored the nature of the relationships between them. The paper presents the results of a qualitative thematic analysis of the requirements for diagrams as tools for describing and representing delivery systems in mental health.

Keywords

healthcare designcomplex systemsco-design
Type
Article
Information
Proceedings of the Design Society: DESIGN Conference , Volume 1 , May 2020 , pp. 1959 - 1968
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2020. Published by Cambridge University Press

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