ResearchImpact of task uncertainty, end-user involvement, and competence on the success of end-user computing
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Cited by (73)
DeLone & McLean models of information system success: Critical meta-review and research directions
2020, International Journal of Information ManagementCitation Excerpt :When the ISS dimensions are independently considered, two dimensions (i.e., user satisfaction and system usage) have been extensively used as dependent variables in prior research. Portrayed as user information satisfaction and end-user computing satisfaction (e.g., Baroudi & Orlikowski, 1988; Baroudi, Olson, & Ives, 1986; Doll & Torkzadeh, 1988; Ives, Olson, & Baroudi, 1983; Torkzadeh & Doll, 1994), user satisfaction has been examined as a dependent variable in several studies (e.g., Bhattacherjee & Premkumar, 2004; Blili, Raymond, & Rivard, 1998; Chang, Chang, & Paper, 2003; Hardgrave, Wilson, & Eastman, 1999; Johnson, Zheng, & Padman, 2014; Lin & Shao, 2000; McKeen, Guimaraes, & Wetherbe, 1994; Raymond & Bergeron, 1992; Santhanam, Guimaraes, & George, 2000; Tesch, Miller, Jiang, & Klein, 2005). System usage has been used as the dependent variable in many studies (e.g., Burton-Jones & Hubona, 2005; Compeau, Higgins, & Huff, 1999; Igbaria, Iivari, & Maragahh, 1995; Igbaria, Parasuraman, & Baroudi, 1996; Magni, Angst, & Agarwal, 2012; Thompson, Higgins, & Howell, 1994; Venkatesh & Bala 2008; Zhang, 2010).
Motivating users toward continued usage of information systems: Self-determination theory perspective
2017, Computers in Human BehaviorCitation Excerpt :In addition, perceived competence is a significant factor of user performance in computer use (Lindgren, Stenmark, & Ljungberg, 2003; Munro, Huff, Marcolin, & Compeau, 1997). Blili, Raymond, and Rivard (1998) empirically demonstrated that perceived competence positively and extensively affects user satisfaction, while Roca and Gagné (2008) report that perceived competence is positively related to perceived usefulness. Accordingly, we hypothesize that:
Task-driven learning: The antecedents and outcomes of internal and external knowledge sourcing
2014, Information and ManagementCitation Excerpt :Other characteristics in the literature, such as task difficulty and uncertainty, usually overlap with at least one of these three characteristics. For instance, task uncertainty has two dimensions: complexity and volatility [7]. While the former dimension is directly reflected, the latter is closely associated with task nonroutineness (e.g., both pertinent to the amount of exceptions).
User expertise in contemporary information systems: Conceptualization, measurement and application
2013, Information and ManagementCitation Excerpt :Despite its wide adoption, Simon and Chase 10-year expertise-based-on-experience rule has never been empirically tested in IS research. Three types of measurement methods have been employed in past expertise/competence; (i) self-reported measures [e.g. 58], (ii) classical method [e.g. 37, 42], and (iii) observer assessment [e.g. 59]. Self-reported measures are provided by individuals assessing their own abilities, while in classical approach7 expertise is measured by the investigator based on how well one responds to a set of questions.
Smart Tourism Technologies, Revisit Intention, and Word-of-Mouth in Emerging and Smart Rural Destinations
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